Menu
For Business Write a review File a complaint
Acces-VR / Adult Career and Continuing Education Services Customer Service Phone, Email, Contacts

Acces-VR / Adult Career and Continuing Education Services
Reviews and Complaints

www.acces.nysed.gov

Learn how the rating is calculated

1.4 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Acces-VR / Adult Career and Continuing Education Services Complaints 9

ComplaintsBoard
C
2:33 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was a client of Access-VR since 2020, sometime in August of 2023 I find out that I was discharged without notice. My counselor was Elizabeth Rivera, she was great, lenient, professional and extremely helpful. Unfortunately she retired sometime in March or April of this year. I never received anything from access-vr indicating a new counselor, when I...

Read full review of Acces-VR / Adult Career and Continuing Education Services
ComplaintsBoard
U
11:55 pm EDT

Acces-VR / Adult Career and Continuing Education Services Nonexistent and lazy service

These people helped me get a job, but for some reason are fumbling their feet when helping my roommate. Something about everyone leaving because they're having babies. Very annoying every time we get a new person theyre like "teehee sowwy Ur gonna get somewan new bec im leeving!1! :333" and then no one interacts with us for weeks or months. I grown to despise these people. If you're going to have a family, do the world a favor and don't even bother trying to be someone's social worker or whatever the heck they're supposed to be. You're a waste of space in this specific field of work.

Desired outcome: More competent workers who know they actually wanna work here and not get knocked up and leave 24/7.

Read full review of Acces-VR / Adult Career and Continuing Education Services
Hide full review
ComplaintsBoard
A
12:25 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Acces-VR / Adult Career and Continuing Education Services Acces vr long island city queens ny

My counselor at Acces vr is abusive in her position to assist people with disabilities. My main disability is anxiety and she was impatient explaining the procedural process, did an inadequate job explaining the process, and didn’t listen to my concerns, my social work team and the woman she assigned to assess me agreed that there was something wrong. I found a great job training program and was excited and she went on a seven week vacation without approving it or letting me know or passing my case to someone else. She then asked for paperwork that could have been requested upfront and didn’t tell me how to get it. I did get the Medicaid award letter through my own investigation but she didn’t want to accept it, her supervisor did. By this time my family could no longer support me and the program date passed only to start again in July and I can’t afford to wait so long. She hung up on me while I was talking on our only brief phone call in 6 months, maybe 10 minutes. I told her through email it made me uncomfortable that she calls organizations that help people with disabilities “vendors” and she sent a long email back using the word “vendor” for such organizations in every sentence, very pointedly. I don’t appreciate that she is commodifying disability and being very aggressive about it. I’ve requested another counselor but am not able to get one and she is hurting my attempts to find work by deliberately slowing process and exacerbating my anxiety that I am not at all supported by them.

Desired outcome: I would like to be assigned a counselor who cares about their job and has a reasonable amount of sensitivity and courtesy that anyone should expect in any relationship, but in her field particularly, her behavior constitutes abuse of power.

Read full review of Acces-VR / Adult Career and Continuing Education Services and 1 comment
Hide full review
1 comment
Add a comment
C
C
C.N
US
Jul 27, 2022 11:50 am EDT

I’m going through the same thing. Does it happen to be at the Harlem Access-VR?

A
Author of the review
A
Aundrea J
New York, US
Jul 27, 2022 9:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of C.N

No, I’m enrolled in the LiC queens acces vr. I read an article in magazine for disability that it is really common. Underfunded and understaffed program with lots of disabled people trying to get out of poverty and meeting with cold shoulders and discrimination from the people paid to care. I hope something works out for us.

Is Acces-VR / Adult Career and Continuing Education Services Legit?

Acces-VR / Adult Career and Continuing Education Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Acces-VR / Adult Career and Continuing Education Services to be a trustworthy company. Although there's a 11% resolution rate for customer complaints, which deserves attention, Acces-VR / Adult Career and Continuing Education Services is known for their high standards and safety. If you're thinking about dealing with Acces-VR / Adult Career and Continuing Education Services, it's wise to check how they handle complaints.

We found clear and detailed contact information for Acces-VR / Adult Career and Continuing Education Services. The company provides a physical address, 7 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Complaints boards detected workplace-related services and and offer a range of services to help you navigate the sometimes murky waters of job hunting. From resume writing to interview coaching to background checks, they offer a range of services to help you land your dream job.

Acces.nysed.gov has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Acces.nysed.gov has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Adult content may be available on acces.nysed.gov. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Acces-VR / Adult Career and Continuing Education Services has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 11% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Acces.nysed.gov is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
  • Acces-VR / Adult Career and Continuing Education Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Acces-VR / Adult Career and Continuing Education Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
D
4:43 pm EST

Acces-VR / Adult Career and Continuing Education Services Self employment

I have applied to access vr Utica New York office for self employment as I have a running business and need help to continue my self employment financial resources. This business was turned over to me by my niece

Since applying for self employment for (4) months ago. I have been strategically placed in a position so as to not get the help needed as is granted by access vr self employment services. I would like for someone to intervene on my behalf to insure that I get the aid available to me by access vr here in Utica New York.

Thank you very much in advance

Desired outcome: I would like to receive the aid available to me as I meet all of the access vr self employment policy requirements

Read full review of Acces-VR / Adult Career and Continuing Education Services
Hide full review
ComplaintsBoard
C
6:31 pm EST

Acces-VR / Adult Career and Continuing Education Services education

I was working with the Johnstown/Gloversville, NY office, and have been slowly working my way through college. Ever since Don Bishop became my counselor/advisor, I received no help from ACCES-VR. He, also, told me that he/they wouldn't help me finish a degree in business, rather he told me to take the general associate's degree. I am intelligent enough to get a bachelor's degree, like my brother and my sister. Don Bishop kept saying, "Chris...no more training, " and "How many semesters have you been at college, now?" He was demeaning and makes me very angry at an organization that is supposed to help disabled individuals.

Read full review of Acces-VR / Adult Career and Continuing Education Services
Hide full review
ComplaintsBoard
M
1:12 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello, My name is (Person making complaint): Mylanie Alvarado My phone number: [protected] or [protected] Description of incident: I initially emailed ACCES-VR for services on March 6, 2019 and the central office referred me to Ms. Joanne Miller of the Bronx office. First they stated the Bronx office could not help me. I explained that I have utilized...

Read full review of Acces-VR / Adult Career and Continuing Education Services
ComplaintsBoard
S
12:23 pm EST

Acces-VR / Adult Career and Continuing Education Services transportation

Good afternoon,
Has my transportation been cut? I haven't received any transportation funds for nearly 2 months.
I send several email to my counselor, She never answer my email .this offices (Bronx ) is not helping .

To:
counselor
janis.chapin@nysed.gov
Director
Ann.Huff@nysed.gov

1st email
Feb 20 at 9:20 PM
Dear Access VR,

Did you receive the fax with the documents? In the future can you please send me confirmation when you've received or not received documentation

2nd email
Has my transportation been cut? I haven't received any transportation funds for nearly 2 months.

Please help me!
Bryan Xamir Peña Rodriguez

ACCESS VR BRONX OFFICE:
Address: 1215 Zerega Ave, Bronx, NY 10462
Phone: (718) 931-3500

Ann.Huff, Director

Read full review of Acces-VR / Adult Career and Continuing Education Services
Hide full review
ComplaintsBoard
D
4:26 pm EDT

Acces-VR / Adult Career and Continuing Education Services carfare

The Bronx N Y office has paid for me to start a Paralegal Certificate course at Hunter College, and they were supplying the carfare as promised until they changed my case manager. they have repeatedly asked me to supply information on my course when they have in my file.

The school has sent them the information they requested and they say the carfare would be reinstated and I would be reimbursed. They would then ask for the very same information again, and they would repeat this cycle over and over again, I am not able to start my new classes because of this nonsense, can you help me?

Thank you!

Darryel Gordon
[protected]

Read full review of Acces-VR / Adult Career and Continuing Education Services and 1 comment
Hide full review
1 comment
Add a comment
J
J
jerry jah
US
Oct 26, 2018 3:45 am EDT

SCAM. They load you up with remedial school classes, weeks worth of work from 9 - 5 PM then make you attend 100 hours of psychoanalysis before they grant you financial aid. SCAM SCAM SCAM they dont give out any financial aid they just screw you over the case managers are scumbags and liars, thieves extortion artists, crooks and criminals.

ComplaintsBoard
N
7:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Acces-VR / Adult Career and Continuing Education Services the workers seem like they dont care

I applied to this place to help me with job training and a job for my disabilities
And the worker that I was assigned to never answers her phone I would leave her messages on her voice mail and I still won't hear from her so I have to keep going to the office to talk to her. I completed the training at the school I choose and now I need assistance on how to find a job.

Read full review of Acces-VR / Adult Career and Continuing Education Services and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
J
J
Jenny Harmarone
US
Jan 14, 2020 8:58 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

ACCESS VR IS TOO BUREAUCRATIC AND YOU NEED A MIRACLE IF THEY AGREE TO PAY FOR YOUR COLLEGE EDUCATION. THE ACCESS VR IN NEW PALTZ WAS MUCH BETTER! SOMEONE NEEDS TO SUE THEM AS THEY ARE TOO MANY RULES THAT THEY GO BY WHICH MAKES THEM NOT ASSIST EVERYONE JUST SOME.

J
J
Jeane
Brooklyn, US
Jan 26, 2016 7:21 am EST

NLCMSC, you are right on the money, as my brother is currently experiencing the exact same issue, and it's getting worse. I would direct NO one to this organization, until or unless they get their acts together and it's not right or fair to those looking for work, or for job training to help with their skills. ACES-VR NEEDS to clean up their act and cut out this crazy nonsense. Thanks for posting NLCMSC.

Acces-VR / Adult Career and Continuing Education Services Reviews 0

Looks like Acces-VR / Adult Career and Continuing Education Services has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Acces-VR / Adult Career and Continuing Education Services, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Acces-VR / Adult Career and Continuing Education Services complaint handling

Acces-VR / Adult Career and Continuing Education Services reviews first appeared on Complaints Board on Oct 30, 2013. The latest review Services/counselors/supervisors was posted on Oct 11, 2023. The latest complaint the workers seem like they dont care was resolved on Oct 30, 2013. Acces-VR / Adult Career and Continuing Education Services has an average consumer rating of 1 stars from 9 reviews. Acces-VR / Adult Career and Continuing Education Services has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Acces-VR / Adult Career and Continuing Education Services Contacts

  2. Acces-VR / Adult Career and Continuing Education Services phone numbers
    +1 (518) 474-3852
    +1 (518) 474-3852
    Click up if you have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-3852 phone number 0 0 users reported that they have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-3852 phone number Click down if you have unsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-3852 phone number 0 0 users reported that they have UNsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-3852 phone number
    NYSED General Information
    +1 (800) 222-5627
    +1 (800) 222-5627
    Click up if you have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (800) 222-5627 phone number 0 0 users reported that they have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (800) 222-5627 phone number Click down if you have unsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (800) 222-5627 phone number 0 0 users reported that they have UNsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (800) 222-5627 phone number
    ACCES-VR
    +1 (518) 474-5906
    +1 (518) 474-5906
    Click up if you have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5906 phone number 0 0 users reported that they have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5906 phone number Click down if you have unsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5906 phone number 0 0 users reported that they have UNsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5906 phone number
    TASC (formerly GED
    +1 (518) 474-6926
    +1 (518) 474-6926
    Click up if you have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-6926 phone number 0 0 users reported that they have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-6926 phone number Click down if you have unsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-6926 phone number 0 0 users reported that they have UNsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-6926 phone number
    New York State Archives
    +1 (518) 474-5355
    +1 (518) 474-5355
    Click up if you have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5355 phone number 0 0 users reported that they have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5355 phone number Click down if you have unsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5355 phone number 0 0 users reported that they have UNsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5355 phone number
    New York State Library
    +1 (518) 474-5877
    +1 (518) 474-5877
    Click up if you have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5877 phone number 0 0 users reported that they have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5877 phone number Click down if you have unsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5877 phone number 0 0 users reported that they have UNsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 474-5877 phone number
    New York State Museum
    +1 (518) 486-3633
    +1 (518) 486-3633
    Click up if you have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 486-3633 phone number 0 0 users reported that they have successfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 486-3633 phone number Click down if you have unsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 486-3633 phone number 0 0 users reported that they have UNsuccessfully reached Acces-VR / Adult Career and Continuing Education Services by calling +1 (518) 486-3633 phone number
    Office of Higher Education
    More phone numbers
  3. Acces-VR / Adult Career and Continuing Education Services emails
  4. Acces-VR / Adult Career and Continuing Education Services address
    89 Washington Avenue, Albany, New York, 12234, United States
  5. Acces-VR / Adult Career and Continuing Education Services social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Acces-VR / Adult Career and Continuing Education Services Category
Acces-VR / Adult Career and Continuing Education Services is ranked 228 among 269 companies in the Colleges and Universities category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.