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Access Financial Services Ltd. Customer Service Phone, Email, Contacts

Access Financial Services Ltd.
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2.3 3 Complaints
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Access Financial Services Ltd. Complaints 3

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S
6:22 am EDT

Access Financial Services Ltd. Registration fee/haven't received loan as promised

Hi

Same as one of the client's complaint, me as well was interested in a mortgage and was promised to receive the required information before applying for the loan. I had to pay R700 for registration because I am a new client. After that I had to pay R1800 for my loan to be released into my account IMMEDIATELY as the sales agent promissed. Now suddenly I have to pay R2200 which the sales agent never mentioned and actually discussed it with me and which I'm not going to pay. I don't trust this company, they expect from you to pay but leave you with nothing.

Thank you

Shané

Desired outcome: Please refund or release my loan as promissed

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K
10:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Access Financial Services Ltd. Admin fee

Hi,

I was dealing with one of your agent. I was interesting in mortgage advice at first. After feeling some information and opening my account I was informed I will get confirmation of any fees required before any action taken. I proceed with DIP request although I was not informed it require a fee of £190.00 which I was told of once I received DIP. I believe I was misinformed during all process and now being pushed to pay a fee which I do not believe I agreed to pay.

Thank you

Karolina

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C
8:49 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Access Financial Services Ltd. Telephone call

I received a telephone call from them twice. They left messages but they were partially cut off by my voicemail. When I returned the phone call (on my cell phone) they immediately knew my name before I ever told them who was calling. I thought this was wierd since I was calling from a cell phone. They then wanted to verify the last 4 digits of my social security number. When I questioned them they person on the line got quite agitated and told me she needed to verify that they had the correct person. I then continued to question her regarding which business she was calling from. She again was quite agitated but told me Access Financial. I informed her I would not be giving her any information as I did not have any accounts with Access Financial nor had I heard of them before. She then hung up on me! What a scam! I hope no one falls for this!

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Overview of Access Financial Services Ltd. complaint handling

Access Financial Services Ltd. reviews first appeared on Complaints Board on Feb 8, 2010. The latest review Registration fee/haven't received loan as promised was posted on Aug 29, 2022. The latest complaint Telephone call was resolved on Feb 08, 2010. Access Financial Services Ltd. has an average consumer rating of 2 stars from 3 reviews. Access Financial Services Ltd. has resolved 1 complaints.
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  1. Access Financial Services Ltd. Contacts

  2. Access Financial Services Ltd. phone numbers
    876-929-9253
    876-929-9253
    Click up if you have successfully reached Access Financial Services Ltd. by calling 876-929-9253 phone number 0 0 users reported that they have successfully reached Access Financial Services Ltd. by calling 876-929-9253 phone number Click down if you have unsuccessfully reached Access Financial Services Ltd. by calling 876-929-9253 phone number 0 0 users reported that they have UNsuccessfully reached Access Financial Services Ltd. by calling 876-929-9253 phone number
    876-869-6601
    876-869-6601
    Click up if you have successfully reached Access Financial Services Ltd. by calling 876-869-6601 phone number 0 0 users reported that they have successfully reached Access Financial Services Ltd. by calling 876-869-6601 phone number Click down if you have unsuccessfully reached Access Financial Services Ltd. by calling 876-869-6601 phone number 0 0 users reported that they have UNsuccessfully reached Access Financial Services Ltd. by calling 876-869-6601 phone number
  3. Access Financial Services Ltd. emails
  4. Access Financial Services Ltd. address
    41b Half Way Tree Road., Kingston, 5
  5. Access Financial Services Ltd. social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Access Financial Services Ltd. Category
Access Financial Services Ltd. is ranked 25 among 42 companies in the Lottery Retailers category

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