Acme Fence & Lumber Company’s earns a 4.4-star rating from 7 reviews, showing that the majority of customers are very satisfied with their purchases and installations.
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So we hired Acme Fence & Lumber Company to put up a fence, but they keep changing the date for when they'll finally get it done
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So we hired Acme Fence & Lumber Company to put up a fence, but they keep changing the date for when they'll finally get it done. At first they said it was because they had too many orders, but now they're blaming the weather too. It's been almost a month since they were supposed to start working, and it doesn't look like they're going to get there anytime soon.
To top it all off, they already took half the payment when we first made the deal. It's a real bummer, I just hope they get it together soon and get the fence put in before winter hits.
Acme Fence & Lumber Company Complaints 6
Hey y'all, So I got me a black fence put up by Acme Fence & Lumber back in '16
Hey y'all,
So I got me a black fence put up by Acme Fence & Lumber back in '16. Looks nice, but the dang gate is wobbly as a jello shot. I swear, I could lift it right outta the post hole if I tried. Ain't nobody got time for that, ya know? Thinking I might need to call up Acme and have 'em come back to fix up their shoddy work. Overall, fence is okay, but gate needs some serious TLC.
The complaint has been investigated and resolved to the customer’s satisfaction.
Acme Fence & Lumber Company put up my fence and said there's a 5-year warranty on the work
Acme Fence & Lumber Company put up my fence and said there's a 5-year warranty on the work. My gate latch busted and I'm cool to pay for the piece, as long as they swap it out. Plus, they never gave me the last bill from when they installed the fence in 2017.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had these fence dudes come out 'bout a year ago and do a property line survey
I had these fence dudes come out 'bout a year ago and do a property line survey. Them survey guys they had, messed up big time and put the lines all wrong. My neigbors got all snippy about it and hired their own survey folks to get it right. Long story short - my fence is way off! I tried to reach out to these guys so many times to fix it, but they lied every time and never showed up. They took my cash and skipped out on the job. So now, I gotta deal with these angry neighbors every damn day. Don't waste your money on these jokers.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Acme Fence & Lumber Company Legit?
Acme Fence & Lumber Company earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Acme Fence & Lumber Company resolved 100% of 6 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
A long registered date for acmefence.com can be seen as a positive aspect for Acme Fence & Lumber Company as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Acme Fence & Lumber Company's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Acmefence.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Acmefence.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Acmefence.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Acme Fence & Lumber Company.
However ComplaintsBoard has detected that:
- Acmefence.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The acmefence.com may offer a niche product or service that is only of interest to a smaller audience.
Me ordered a gate for me fence from Acme Fence & Lumber Company over the phone in October
Me ordered a gate for me fence from Acme Fence & Lumber Company over the phone in October . Me gave me credit card number for $394. Me was told it would be ready in 10 days and they would let me know. After waiting for 10 days, me called back only to find out they hadn't finished it. Now me can't talk to nobody about me gate. The person who answers the phone is no help at all. Me ain't interested in the gate no more because me don't trust the company. Me don't want to get charged for something me ain't even got.
The complaint has been investigated and resolved to the customer’s satisfaction.
We used Acme Fence & Lumber Company to do a fence in our yard
We used Acme Fence & Lumber Company to do a fence in our yard. We're happy with the work and how the transaction happened. I damijed a sekshun of the fence unloading a big rock, so I thot I'd call and check how much it would cost to fix it. They gave me a prijs over the phone and I paid with my kredit kard on 7/28. Since then, not a peep from them! I've called a bunch of times to try and schedule the job but nobody ever gets back to me. It's so annoying! I mean, how hard is it to find 30 sekunds to call me back? A month is long enough to get a phone call, I think.
The complaint has been investigated and resolved to the customer’s satisfaction.
ACME had some problems with their job for my fence and I want to give them a chance to solve it before getting mad
ACME had some problems with their job for my fence and I want to give them a chance to solve it before getting mad. They got half the money on Feb 22,2020 and said they'd come April 12,2020 but the weather messed it up. On April 20 the crew came, set up some of the posts, and got the other half of the money. They left without saying when they'd come back and so I called and the service manager said April 27. But they didn't show up. The next day, they said they'd come April 30 and did. But they didn't finish the job and left a section unfinished. Even worse, the section they did finish faces the street and looks terrible. I sent pictures and called on May 4 and the service manager agreed it was bad and said he'd send someone to fix it. But nothing happened and I haven't heard anything else. It's been way longer than they said and I have other work to do that depends on this job getting done.
The complaint has been investigated and resolved to the customer’s satisfaction.
About Acme Fence & Lumber Company
One of the unique selling points of Acme Fence & Lumber Company is the sheer breadth of its offerings. Whether customers are in need of cedar or vinyl fencing, chain-link fencing, wrought iron fencing, or customized gates, Acme Fence & Lumber Company has them covered. The company also provide lumber products of every kind including lumber for decking, pergolas, outdoor furniture, and more that will beautify the exterior of your home.
What sets Acme Fence & Lumber Company apart from other fence and lumber providers is its commitment to not only supplying top-quality materials but also providing excellent installation services. The company's team of expert installers is highly trained and equipped with the latest tools and technology to deliver a seamless fencing or lumber installation. This ensures that customers can enjoy their new fence or lumber product for years to come.
Another strength of Acme Fence & Lumber Company is its dedication to customer service. The company prides itself on being responsive to customer needs and concerns, ensuring that every client enjoys a positive experience from start to finish. This commitment to customer satisfaction has earned Acme Fence & Lumber Company a loyal client base that spans across Tulsa and the surrounding areas.
In conclusion, Acme Fence & Lumber Company is an industry leader that provides an extensive selection of high-quality fencing and lumber products. Their commitment to excellent installation services, coupled with their dedication to customer service, makes them a trusted and reliable resource for businesses and homeowners alike. Whether you're in the market for new fencing or lumber product, Acme Fence & Lumber Company is the company to turn to.
Overview of Acme Fence & Lumber Company complaint handling
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Acme Fence & Lumber Company Contacts
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Acme Fence & Lumber Company phone numbers+1 (330) 784-0456+1 (330) 784-0456Click up if you have successfully reached Acme Fence & Lumber Company by calling +1 (330) 784-0456 phone number 0 0 users reported that they have successfully reached Acme Fence & Lumber Company by calling +1 (330) 784-0456 phone number Click down if you have unsuccessfully reached Acme Fence & Lumber Company by calling +1 (330) 784-0456 phone number 0 0 users reported that they have UNsuccessfully reached Acme Fence & Lumber Company by calling +1 (330) 784-0456 phone number
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Acme Fence & Lumber Company address1053 Bank St, Akron, Ohio, 44305-2507, United States
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Acme Fence & Lumber Company social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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