Adrian Flux Insurance Services’s earns a 5.0-star rating from 1 reviews, showing that the majority of policyholders are exceptionally satisfied with their coverage and service.
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Do not use them
Adrian Flux Travel Insurance never passed on my details so when I called for assistance I had none. I had no calls back to me after 24hrs so decided I had to make my own arrangements. I don't have a credit card so drove my car home from Germany and caused £13, 000 of damages. Ombudsman has confirmed Flux are at fault and awarded me £200 for a clerical error. They appear to be in the business of percentages and loss so if they don't pass on the details and get at least one person paying for cover a day and then get court out by the Ombudsman (which took a year) then they would have a profit of approx £14, 800. Worth there time never passing on your details. I am not alone. Search the net and you will find others. They even sent me round the houses when I complained, they wanted to deal with me without the Ombudsman until they got estimates for repairs. Be Warned.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Adrian Flux Insurance Services complaint handling
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Adrian Flux Insurance Services Contacts
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Adrian Flux Insurance Services phone numbers01481 729 22901481 729 229Click up if you have successfully reached Adrian Flux Insurance Services by calling 01481 729 229 phone number 0 0 users reported that they have successfully reached Adrian Flux Insurance Services by calling 01481 729 229 phone number Click down if you have unsuccessfully reached Adrian Flux Insurance Services by calling 01481 729 229 phone number 3 3 users reported that they have UNsuccessfully reached Adrian Flux Insurance Services by calling 01481 729 229 phone number
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Adrian Flux Insurance Services emailscraig.darwin@adrianflux.co.uk94%Confidence score: 94%webmaster@adrianflux.co.uk82%Confidence score: 82%it
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Adrian Flux Insurance Services addressEast Winch Hall East Winch King's Lynn, Norfolk, PE32 1HN
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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I don't know when Valerie had this experience, but I'd have to say that these people appear nowadays to be pretty untrustworthy. I was pestered by a cold call, and having heard of them I accepted that they give me a quote. The quote came in the form of a phone call a few hours after my initial contact. I put the phone down after four minutes of advertising. An while later they rang again, and said that they'd put me through to whoever I should speak to. I said that I'd put the phone down if I was just to be subjected to advertising, and they said I would be put through on a 'priority line'. Soon though, and the a hectoring man who insisted in talking at high speed over my voice when I questioned him, said that I must sign up immediately to get a £70 discount from the insurer, BeWiser, who they'd identified as the one who would give me the best quote. I said I'd never sign up for such a thing without checking the competition... More hectoring and eventually I'm afraid I felt all I could do was to end the call.
Then I looked up BeWiser on here...
Don't touch them.