Advanced Orthopaedics’s earns a 1.0-star rating from 2 reviews, showing that the majority of patients are dissatisfied with medical care and treatments.
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Appointment & Service- Debra W.
I had an appointment today at the Lakewood location.
I have been a patient of Dr, Mohr 3 or more years.
I have had many x-rays done and was referred by him to Dr. He (Pain Mgmt. physician) who performed two epidurals recently.
I was perturbed that they had me as a new patient, and I had to complete many forms as if I had never set foot there before. My appointment was at 1:30, I arrived at 1:00 and at 2:00 I inquired if Dr. Mohr was running late and was informed after I inquired after sitting there for almost an hour that he was, and it will be another 30-minute wait.
This is totally unacceptable and no way to treat any patient.
I was already perturbed that they could not find any medical records on me as if I was a new patient.
I left and do not plan to see this physician again. This was terrible treatment of any patient.
Desired outcome: I would appreciate a response.
Extremely overcharged & poor service
Due to an accident I was referred to several specialists…all were normal EXCEPT the one mentioned above…Advanced Orthopaedics & Sports Medicine in Cypress, Tx 77429 located on the edge of Houston, TX. Not only did I not see the surgeon I had an appointment with but was kept waiting 90 minutes until I asked what was going on…no one bothered to tell me he was in surgery & possibly not coming in…as I was going to leave (after already paying my insurance co-pay) I saw another Doctor on staff who talked with me for less than 5 minutes. That would have been OK until I got my insurance explanation of benefits that said the group/company had billed my insurance company…United Health Care…an additional $1, 038.00 for my visit. I called, & they said this was their standard fee. This is outrageous! NEVER did any other specialist bill more that $200 +/- for a routine visit with no tests involved! Something needs to be done about this group of doctors gauging the public & not telling the patient ahead of time what the status is through his or her insurance company! The doctor I ended up seeing was Jacel C. Brooks, MD who was not even a surgeon. No wonder my insurance premiums are so high! I am ALSO going to report them to the BBB in Houston, TX & anyone else I can think of…my husband is an attorney…so cost is not a factor!
PS Does the AMA ever do anything about a complaint? They said they were sorry but what good does that do “after the fact”? I would appreciate a reply of some sort.
I work for a physician's office and we regularly receive UPS shipments. Today when the delivery man came to the office I was on the phone with the hospital. He stood beside me for a couple of minutes waiting for my signature. All of a sudden he turned and stormed out of the office without my signature.
He has to understand that just because he walks in I cannot stop what I am doing; he may have to wait for my signature. I have my work to do just like he does. I am sure I will see this person again as he is our regular delivery guy. I just may have to say something. He was totally unprofessional.
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Advanced Orthopaedics Contacts
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Advanced Orthopaedics phone numbers804-270-1305804-270-1305Click up if you have successfully reached Advanced Orthopaedics by calling 804-270-1305 phone number 0 0 users reported that they have successfully reached Advanced Orthopaedics by calling 804-270-1305 phone number Click down if you have unsuccessfully reached Advanced Orthopaedics by calling 804-270-1305 phone number 0 0 users reported that they have UNsuccessfully reached Advanced Orthopaedics by calling 804-270-1305 phone number
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Advanced Orthopaedics address13801 St. Francis Blvd. Suite 200, Midlothian, Virginia, 23114, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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Extremely overcharged & poor serviceOur Commitment
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