Menu
For Business Write a review File a complaint
Afrihost

Afrihost review: Mobile data uncapped

R
Author of the review
2:43 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day
My name is Rozaan O'Kennedy
I ordered a package for my daughter Mobile data uncapped plus a router.
Since then I have been trying to get her Rica documents approved.
I have spoken to multiple agents to try and resolve the issue so that the package can be shipped both on whatsapp and over the phone.
Every one has a differenet story.
Eventially I soke to Collin Matlala.
H insured me that they approved the sim on my name since I am the account holder and my Rica documents have been approved.
He told me the package will be shipped to her.
Since then I have not received any news or confirmation that the package has been shipped. I contacede him again and he asked me if I have received both sim cards?
On the client zone it still shows that my daughter's rica documents are outstanding.
I am at the point that I want to cancell the contract because it is a big mess and you speak to a different person each time with a different story.
I asked to speak to a manager on Friday and I wasMy id no is refused.
My ID no is [protected]
Please contact me ASAP so that I can sort this out.

Desired outcome: Sort out the package deliver router and sim

Confidential Information Hidden: This section contains confidential information visible to verified Afrihost representatives only. If you are affiliated with Afrihost, please claim your business to access these details.

0 comments
Add a comment
  1. Afrihost Contacts

  2. Afrihost phone numbers
    +27 116 127 200
    +27 116 127 200
    Click up if you have successfully reached Afrihost by calling +27 116 127 200 phone number 10 10 users reported that they have successfully reached Afrihost by calling +27 116 127 200 phone number Click down if you have unsuccessfully reached Afrihost by calling +27 116 127 200 phone number 17 17 users reported that they have UNsuccessfully reached Afrihost by calling +27 116 127 200 phone number
    Local Support
    +27 116 127 300
    +27 116 127 300
    Click up if you have successfully reached Afrihost by calling +27 116 127 300 phone number 0 0 users reported that they have successfully reached Afrihost by calling +27 116 127 300 phone number Click down if you have unsuccessfully reached Afrihost by calling +27 116 127 300 phone number 1 1 users reported that they have UNsuccessfully reached Afrihost by calling +27 116 127 300 phone number
    International Support
  3. Afrihost emails
  4. Afrihost address
    376 Rivonia Blvd, Sandton, 2128, South Africa
  5. Afrihost social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024