After Image Video Productions’s earns a 5.0-star rating from 1 reviews, showing that the majority of clients are exceptionally satisfied with video production services.
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Do not use them
It was after the wedding that my husband and I learned
that we would have to supply any music or materials
that the videographer did not have himself. This meant
getting our videographer a copy of our wedding song.
This did take longer than planned, but we did get him
the song in March of 2006. At that time, we were
finally put on the edit list. we hadn't even been put
on the edit list 5 months after our wedding!
As the months passed, I tried to make contact with our
videographer on a few occasions, always getting the
response that he hadn't gotten to us yet. It was a
YEAR after we finally found out that he was still
missing things he needed for our wedding. As
requested, I emailed a copy of our wedding program
(which he should have had since day one) so that he
could have the names of everyone involved in the
wedding.
In Dec '06 we were told that our DVD would be ready
just after the new year. In Jan '07 we were attempting
to contact our videographer for over a week with no
repsonse when he told us that he had been out of town
and had not gotten to our DVD yet because he never
received the emailed program. I re-emailed and sent a
paper copy of the program. Around mid-January, we were
promised our DVD would be ready around the middle of
February. On February 23, 2007, I received a response
to my email inquiring about our DVD. He told me that
he had some unknown delays and he would need another
couple of weeks.
It is now April 3, 2007, almost 6 weeks after I
received that email and I have not heard anything!
AND on all of these occasions, we had to be the ones
contacting him. He never called to let us know how
things were going or that he was missing materials. He
just pushed us off to the side and waited for us to
contact him!
What makes matters even worse is that we still owe him
$800! I have waited almost 18 months to
receive my wedding DVD and there is no way I can get
out of paying him an additional $800 on top of the
$1600 we have already paid!
DO NOT USE THIS COMPANY!
The complaint has been investigated and resolved to the customer’s satisfaction.
After Image Video Productions Reviews 0
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Overview of After Image Video Productions complaint handling
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After Image Video Productions Contacts
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After Image Video Productions phone numbers(513) 574-7736(513) 574-7736Click up if you have successfully reached After Image Video Productions by calling (513) 574-7736 phone number 0 0 users reported that they have successfully reached After Image Video Productions by calling (513) 574-7736 phone number Click down if you have unsuccessfully reached After Image Video Productions by calling (513) 574-7736 phone number 0 0 users reported that they have UNsuccessfully reached After Image Video Productions by calling (513) 574-7736 phone number
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After Image Video Productions address6024 Harrison Ave #20,, Cincinnati, Ohio, 45248, United States
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After Image Video Productions social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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