Menu
For Business Write a review File a complaint
Vigo Video (formerly Hypstar) / Bytedance Customer Service Phone, Email, Contacts

Vigo Video (formerly Hypstar) / Bytedance
Reviews and Complaints

www.hypstar.com

Learn how the rating is calculated

1.0 35 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Vigo Video (formerly Hypstar) / Bytedance Complaints 35

ComplaintsBoard
R
1:01 am EDT

Vigo Video (formerly Hypstar) / Bytedance I am complaint about transaction from my account

Vigo live had been transaction 23000 from my account without my knowledge.i am a poor man. Pl solve my problem my mob no is [protected]

Read full review of Vigo Video (formerly Hypstar) / Bytedance
Hide full review
ComplaintsBoard
M
5:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Vigo Video (formerly Hypstar) / Bytedance fake profile

I wish to report profile violation of my videos/ copyright
infringement on vigo videos

someone with fake name miss( heart) meera from Gurgaon India on vigoo videos has created a fake account using all my tik tok videos miss. meeru
I am the copyrihgt owner of those videos

they are using my videos from my tiktok account miss.meeru
and my instagram and utube accounts
they have made a fake account using my material
videos pics etc
if you search miss meeru official UK on tiktok you will see the original
my videos and pics along with the dates made

this fake account has used my material and called it
miss (heart) meera
that is not my name

also they have acculmulated flash contributions using my videos
which is also illegal
and have stolen miss meerus tiktok videos and asking people for flames
on those videos
which is also against your clause 3
of flames guidelines!

I had made my own account on vigo itself and reported the fake one
but instead of deleting the fake account vigo has deleted mine
and done nothing about this scam and infringemenet of my copyrights

miss meeru

Read full review of Vigo Video (formerly Hypstar) / Bytedance
View 0 more photos
Hide full review
ComplaintsBoard
M
7:15 am EST

Vigo Video (formerly Hypstar) / Bytedance my copyrights being violated my videos being used on a fake account

I wish to report profile violation of my videos/ copyright infringement on vigo videos

someone on vigoo videos has created a fake account using all my tik tok videos called miss heart meera (see scr shot)
I am the copyright owner of those videos miss meeru singh

they are using my videos from my tiktok account miss.meeru and my instagram and youtube accounts
they have made a fake account using my material
videos pics etc
if you search miss meeru on tiktok will see the original
my videos and pics along with the dates made

this fake account has used my material and called it
miss (heart) meera
that is not my name
the fake user also specifies on vigo she lives in gurgaon india however
I live in the UK not India

also they have accumulated flash contributions using my videos
which is also illegal

I had made my own account on vigo itself and reported the fake one
but instead of deleting the fake account vigo has deleted mine
and done nothing about this scam and infringement of my copyrights

meeru singh
[protected]@yahoo.co.uk

Read full review of Vigo Video (formerly Hypstar) / Bytedance
View 0 more photos
Hide full review

Is Vigo Video (formerly Hypstar) / Bytedance Legit?

Vigo Video (formerly Hypstar) / Bytedance earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Vigo Video (formerly Hypstar) / Bytedance to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Vigo Video (formerly Hypstar) / Bytedance is known for their high standards and safety. If you're thinking about dealing with Vigo Video (formerly Hypstar) / Bytedance, it's wise to check how they handle complaints.

Hypstar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hypstar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Hypstar.com you are considering visiting, which is associated with Vigo Video (formerly Hypstar) / Bytedance, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Vigo Video (formerly Hypstar) / Bytedance website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While Vigo Video (formerly Hypstar) / Bytedance has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 35 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the hypstar.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
ComplaintsBoard
M
5:37 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Vigo Video (formerly Hypstar) / Bytedance Television commercial tvc

Hi

This is to inform you that i have been cheated by producer name adib of A R Production based in Mumbai. I Musharraf Rahman Khan the lead actor of vigo video TVC for India, which is on air right now was informed and in written given confirmation that the said Advertisement was only for digital platforms on internet and was clearly mentioned that it wasn't for TVC. Hence I agreed to do the said AD on so low budget.

I was shocked to watch it playing on many television channels. I have contacted the producer and casting team but instead of apologizing to me they behaved very badly and rudely. They are saying they will not pay my dues and I can do whatever I want to.

Well I have not signed any contract with them and company either. No one can use this video ad without my consent.

Kindly look into this matter and get my dues clear. It has been more than 3 months now I have been following with the producer. I have been paid for a digital AD not for a TVC. Please let me know how can i get my remuneration back. I have emailed Vigo videos regarding this but no reply since 2 months.

I have attached below the video link of the said TVC.

https://youtu.be/doiq0CMhTBs

Kindly do the needful.

Thanks and regards
Musharraf Rahman Khan
Mobile no. - [protected]
Actor.

Read full review of Vigo Video (formerly Hypstar) / Bytedance
Hide full review
ComplaintsBoard
D
5:19 am EDT

Vigo Video (formerly Hypstar) / Bytedance pornography

Dear Vigo many users make pornographic/dubbing videos on girls, But there is not any action taken against them. They make dubbing videos using porn and abusing words, I can share many users like this some of them are follow
Complaint against vigo id: 80799372171
80799695589
80775608940
80796008154

And many more user do this by creating more and more ids

Kindly make a complaint section on app for take immidiate action against yhese tupe of users

Read full review of Vigo Video (formerly Hypstar) / Bytedance
View 0 more photos
Hide full review
ComplaintsBoard
S
11:58 am EDT

Vigo Video (formerly Hypstar) / Bytedance no iam sue vigo video

Dear sir, iam creating a high quality video but no flame is found in my video my flame does not match with my video even after being recorded with vigo camera. My Vigo I ' d is [ [protected] Name shahzadali protected ] hello sir iam using vigo from many time but I have good experrice earlier but not today iam very much disappointedwith the vigo service now because I create my orignal videos with using vigo camera even after that m not getting flames why? Can u tell me the reason because all the people who are using get flames but I dont know why m nit getting? Plesase resolve my issue as soon as possible I will recommend others to use vigo if you resolve my issue. Thank you. Please helpl

Read full review of Vigo Video (formerly Hypstar) / Bytedance and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
M
M
Md furkan
IN
Jul 20, 2019 3:08 am EDT

Dear sir, iam creating a high quality video but no flame is found in my video my flame does not match with my video even after being recorded with vigo camera. My Vigo I ' d is [ [protected] Name Lucky 786... My Vigo id ([protected] )protected ] hello sir iam using vigo from many time but I have good experrice earlier but not today iam very much disappointedwith the vigo service now because I create my orignal videos with using vigo camera even after that m not getting flames why? Can u tell me the reason because all the people who are using get flames but I dont know why m nit getting? Plesase resolve my issue as soon as possible I will recommend others to use vigo if you resolve my issue. Thank you. Please helpl

View 0 more photos
ComplaintsBoard
V
2:01 am EST

Vigo Video (formerly Hypstar) / Bytedance live option in my account

i have an account with Vigo id [protected]
and i have more than 21k followers and i am using this since last 2 year but my live broadcast option is not available .many user whose have lest then 20k followers or 15k follower they have that option but why i have not.please enable this feature for my account.i havr done many complaint for that.please resolve my problem as much as possible

Read full review of Vigo Video (formerly Hypstar) / Bytedance
View 0 more photos
Hide full review
ComplaintsBoard
R
4:36 am EST

Vigo Video (formerly Hypstar) / Bytedance supporting bad videos

Vigo video india is not supporting good videos.. They are supporting bad videos like many girls are misusing by attracting boys and making them to like and bad comments to there videos... These videos should be banned but vigo video india is full support and giving them good flames. But there are not supporting us who needs... You may check those videos on vigo videos india app iam using vigo video since nearly 1year but I earned only 20 dollars... And those girls are earning good income.
So my request to vigo video india admin to stop or banned such illegal videos or id. And many of them are using 10, 20 id's or may be more with different names they are earning much more easily and I am using only 2, 3 id due to less flames in id they stopped giving flames to my videos.
Guy forward this message

Read full review of Vigo Video (formerly Hypstar) / Bytedance and 3 comments
Hide full review
3 comments
Add a comment
P
P
PRABIR MAJI
US
Jul 03, 2019 6:31 am EDT

I Am Prabir Maji & My Vigo Id : [protected]
I Am Hardly Creating My Vigo Video But Vigo Video Not Flame Me,
Please Vigo Video Open My Flame.
Thanks Again To Vigo Video.
I Wait Your Flame.

View 0 more photos
R
R
rana suman
US
May 24, 2019 9:49 am EDT

Sir I forgot my id and password . How I'm login that I'd again . Plz help me

A
A
A..j Style
IN
Feb 22, 2019 8:32 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sir my name is A..j Style. My vigo id [protected]
so many vedio post in vigo vedio but not viral
please help me ... thank you so much...[protected]

ComplaintsBoard
V
2:30 am EST

Vigo Video (formerly Hypstar) / Bytedance hacked problem

Please yaar help karo kisi ne apna number meri vigo video ke paytm me add kar diya h aur mera real no hata diya hai... Jab main usko unlink karne jata hu to verification laga rkha k maine vigo video ko bhi bahot se massage kiye but unka koi feedback nahi aaya... Please help karo yar aur please mujhe batao ki ye problem sort kaise ho sakti hai koi hacker hai lokesh singh +[protected] ye uska no h jo usne meri vigo vedio ke paytm me feed kiya hua hai... Please please koi suggestion karo

Read full review of Vigo Video (formerly Hypstar) / Bytedance and 2 comments
Hide full review
2 comments
Add a comment
S
S
Suroj Middya
US
Oct 18, 2019 1:17 pm EDT

Please sir my open account

S
S
Suroj Middya
US
Oct 18, 2019 1:12 pm EDT

My hacked

View 0 more photos
ComplaintsBoard
A
2:51 am EST

Vigo Video (formerly Hypstar) / Bytedance I'm ready to live but not give live option.

I'm ready to live but not give live Option on Vigo Hypster. Not a give flame
Other person of Vigo I'd follower are 200 then they are live but my follower are 900 above but I can't live
Plzz give live Option because something suggest people of our experience..
My Vigo id- [protected]
I hope my problem to solve within days
Thanks
Name- Anamika pandey

Read full review of Vigo Video (formerly Hypstar) / Bytedance and 1 comment
Update by Anurag Gupta
Jan 04, 2019 2:11 am EST

Sir,
I'm ready to Live Broadcast but Not show on this app live Option Mahh Follower are 900 but other I'd of the man Follower are 200 but this man was live . Nd I have not get Live Option.
Plzzz Show my Vigo I'd live Option .
I'm Ready to Live Broadcast .
Mahh Vigo I'd No. -[protected]
Kindly This Issue Plzz Solve
Thanks
NAME -Anamika Pandey

Hide full review
1 comment
Add a comment
C
C
Chauhan 447
IN
Mar 12, 2019 2:16 pm EDT

Sir me bast quality ki video shoot karta hu sir lekin mujhe vigo pr flame nhi mil rahe hai please meri vigo video pe meri madat Karo ke mujhe bhi flame mil jaye me bahut hi garib ghar se hu sir meri vigo I'de=[protected]

ComplaintsBoard
V
7:55 am EST

Vigo Video (formerly Hypstar) / Bytedance vigo video not given flame?

Sir, I am a user of your application VIGO VIDEO with Vigo ID [protected]. I am not getting flames on my videos; flames are given to our videos on posting them in your application which can be converted into cash further. So it is my request to start giving me flames on my videos so that I can enjoy your application. And post more videos🙏. Thank you.

Read full review of Vigo Video (formerly Hypstar) / Bytedance and 1 comment
Hide full review
1 comment
Add a comment
C
C
Chand Rock
IN
Jul 08, 2019 11:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello vigo video
dear madam and sir
please solve my account problem
and open my flame
my ID=[protected]
thank you so much vigo

ComplaintsBoard
H
8:51 pm EST

Vigo Video (formerly Hypstar) / Bytedance I have not getting flame

firstly i have uploaded many video and get fle but after first withdrawal we didn't get flame on new and original content video with use of vigo camera as well.i have also uploaded video for 10 days but no profit. my id is [protected] and my name is Himanshu sharma123. if you not gave us flame then how we promote our video on such a platform. plz help us and also gave us flame so we promote ourselves. thanks

Read full review of Vigo Video (formerly Hypstar) / Bytedance and 3 comments
Hide full review
3 comments
Add a comment
Mahabubalam
Mahabubalam
US
Aug 24, 2019 1:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Open my flame vigo office please hilf me last one week not receive flame please hilf me last one week not receive flame please hilf me last one week not receive flame please hilf me last one week not receive flame please hilf me

D
D
devraj saxena
US
May 24, 2019 9:50 am EDT

सबसे पहले मैंने कई वीडियो अपलोड किए हैं और उड़ गए हैं, लेकिन पहली वापसी के बाद हमें नए और मूल कंटेंट वाले वीडियो पर विगो कैमरा के उपयोग के साथ लौ नहीं मिली। मैंने 10 दिनों के लिए भी वीडियो अपलोड किया है लेकिन कोई लाभ नहीं हुआ। मेरी आईडी [संरक्षित] है । अगर आपने हमें लौ नहीं दिया तो हम ऐसे प्लेटफॉर्म पर अपने वीडियो को कैसे बढ़ावा दें। plz हमारी मदद करें और हमें लौ भी दी ताकि हम खुद को बढ़ावा दें। धन्यवाद

M
M
Marby Silva
US
Dec 02, 2018 10:33 am EST

Quero ganha flames!

ComplaintsBoard
P
12:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Vigo Video (formerly Hypstar) / Bytedance not getting flames

I am not getting flames from 2 months. Please give the flames Vigo. I am trying my best to make videos I hope you will give the flame I am trusting you will give the flame I want to happen famous like Ratan Chauhan Aniket, Adnan, papa princess, Rida Javed, Nadaan Parindey I love Allah still are there but I can't tell their names like them I also should happened famous it's my dream please vigo please support and give the flame vigo please this is not a complaint this is my request for you please please please vigo I am mad of vigo thank you so much
Jab Koi Baat Bigad Jaye Jab Koi Mushkil Pad Jaaye Tum Dena Saath Mera O vigo
You are faithful Prince Zain

Read full review of Vigo Video (formerly Hypstar) / Bytedance
Hide full review
ComplaintsBoard
A
8:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vigo Video (formerly Hypstar) / Bytedance vigo videos copyright policy

Many channels like prince Kumar m channel are copying vigo videos and uploading on YouTube.please stop this infringement.The problem is that there is not enough monitoring which allows people to copy the content from vigo and paste it on YouTube.This can lead to the loss of the vigo platform and it's content might get unnoticed because everyone can see it through YouTube then why would they download vigo videos app.Many creators on vigo don't know that somebody is earning by posting their videos on YouTube

Read full review of Vigo Video (formerly Hypstar) / Bytedance
Update by Abcdefgh@
Oct 31, 2018 8:02 am EDT

Many channels on YouTube channel copying vigo videos and uploading on YouTube.please stop this infringement.The problem is that there is not enough monitoring which allows people to copy the content from vigo and pasting it on YouTube.This can lead to the loss of the vigo platform and it's content might get unnoticed because everyone can see it through YouTube then why would they download vigo videos app.Many creators on vigo don't know that somebody is earning by posting their videos on YouTube

Hide full review
ComplaintsBoard
S
6:19 am EDT

Vigo Video (formerly Hypstar) / Bytedance no flames found

Dear sir, iam creating a high quality video but no flame is found in my video my flame does not match with my video even after being recorded with vigo camera. My vivo i'd is [protected] hello sir iam using vigo from many time but I have good experrice earlier but not today iam very much disappointedwith the vigo service now because I create my orignal videos with using vigo camera even after that m not getting flames why? Can u tell me the reason because all the people who are using get flames but I dont know why m nit getting? Plesase resolve my issue as soon as possible I will recommend others to use vigo if you resolve my issue. Thank you. Please help!

Read full review of Vigo Video (formerly Hypstar) / Bytedance and 3 comments
View 0 more photos
Hide full review
3 comments
Add a comment
S
S
Shahzadali07
IN
Mar 14, 2019 11:40 am EDT

Dear sir, iam creating a high quality video but no flame is found in my video my flame does not match with my video even after being recorded with vigo camera . My vivo i ' d is [protected] [ protected ] hello sir iam using vigo from many time but I have good experrice earlier but not today iam very much disappointedwith the vigo service now because I create my orignal videos with using vigo camera even after that m not getting flames why ? ? ? Can u tell me the reason because all the people who are using get flames but I dont know why m nit getting ? Plesase resolve my issue as soon as possible I will recommend others to use vigo if you resolve my issue . Thank you . Please and bige me the live open please help me

View 0 more photos
S
S
Shahzadali07
IN
Mar 14, 2019 11:35 am EDT

Dear sir, I am creating high quality । video, but no flame is found in my video, flame does not match my videos even after being recorded with Vigo camera . ' My Vigo I ' d is [protected] sir please open my flame and give me the live option sir please

View 0 more photos
S
S
Saleem-Khamakha
US
Oct 14, 2018 10:36 pm EDT

Hi Vigo,
I am posting all high quality original videos, but flames are not given, they are giving only when asked that too for few videos then again flames are not coming, I have posted more than 30 videos but not a single flame, now there is no response even from the feedback and help section to my queries,
I am very dissatisfied, i have more than 60k followers and every video of mine is liked by 50-100 people in minutes but why no flames cant understand pls help...
Thanks in Anticipation...

View 0 more photos
ComplaintsBoard
R
3:43 am EDT

Vigo Video (formerly Hypstar) / Bytedance not receiving flames

Dear sir /mam please help me I don't receive any flame from last 4-5 days I try all you suggestion methods like, shoot video from app camera, try new stickers etc please help me check my Vigo I'd my Vigo is [protected] I try to find help on Vigo video app but I don't receive and call or Gmail I'd information please help me my phone number is [protected] my Gmail I'd is pandey.[protected]@gmail.com

Read full review of Vigo Video (formerly Hypstar) / Bytedance
Hide full review
ComplaintsBoard
L
12:22 pm EDT

Vigo Video (formerly Hypstar) / Bytedance not receiving flames

Dear sir /mam please help me I don't receive any flame from last 1 month I try all you suggestion methods like, shoot video from app camera, try new stickers etc please help me check my Vigo I'd my Vigo is [protected] I try to find help on Vigo video app but I don't receive and call or Gmail I'd information please help me my phone number is [protected] my Gmail I'd is [protected]@gmail.com

Read full review of Vigo Video (formerly Hypstar) / Bytedance
Hide full review
ComplaintsBoard
N
6:25 am EDT

Vigo Video (formerly Hypstar) / Bytedance flames

Respected sir/mam this is my ID [protected] I am not getting flames plz help me I am posting high quality of video from about two months 1 am not getting plz help me u can check my account daily I am posting videos😢and what is reason😢😢😢😚😚😚🤥🤔😐 what is reason its very sad i am doing my best and making good videos but unfortunately not getting support

Read full review of Vigo Video (formerly Hypstar) / Bytedance
Hide full review
ComplaintsBoard
S
5:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Vigo Video (formerly Hypstar) / Bytedance I am not getting flames

Respected sir I am not getting flames plz help me I am posting high quality of video from 1 weed 1 am not getting plz help me u can check my account daily I am posting videos😢and what is reason😢😢😢😚😚😚😀🤥🤔😐 what is reason before I created one account after some time they have stopped receiving flame and there is no response at all plz help me sir plz accept my request

Read full review of Vigo Video (formerly Hypstar) / Bytedance and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
N
N
Nishant kashyap
IN
Sep 24, 2018 6:26 am EDT

I am getting flame I am user your Vigo video I am so sad sir please again give me flame thank you

View 0 more photos
V
V
Vk Raja
US
Sep 22, 2018 11:08 am EDT

Dear
Sir I am a user of your Vigo video app .I ame make very high quality videos but I have not getting flame 22 days
So sir I request you please give me flame please check my Vigo account . please sir help me I am very sad
Giving me flame again
My Vigo I'd. [protected]

View 0 more photos
ComplaintsBoard
M
11:36 am EDT

Vigo Video (formerly Hypstar) / Bytedance not getting flames

Hi, I am using vigo app. Since yesterday night suddenly they stopped my flames inapute of followers and likes. I am a pregnant lady and it's giving me intense stress that can be fatal for me. I am unemployed right now so was managing my expenses with this. Why vigo is harassing me? Vigo has no sympathy for their users? Please stop doing this. Please give me my dollars, i worked hard for this.

Read full review of Vigo Video (formerly Hypstar) / Bytedance
Hide full review

Vigo Video (formerly Hypstar) / Bytedance Reviews 0

Looks like Vigo Video (formerly Hypstar) / Bytedance has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Vigo Video (formerly Hypstar) / Bytedance, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Vigo Video (formerly Hypstar) / Bytedance complaint handling

Vigo Video (formerly Hypstar) / Bytedance reviews first appeared on Complaints Board on Feb 10, 2018. The latest review I am complaint about transaction from my account was posted on Mar 31, 2020. Vigo Video (formerly Hypstar) / Bytedance has an average consumer rating of 1 stars from 35 reviews. Vigo Video (formerly Hypstar) / Bytedance has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Vigo Video (formerly Hypstar) / Bytedance Contacts

  2. Vigo Video (formerly Hypstar) / Bytedance emails
  3. Vigo Video (formerly Hypstar) / Bytedance social media
  4. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Vigo Video (formerly Hypstar) / Bytedance Category
Vigo Video (formerly Hypstar) / Bytedance is ranked 9 among 14 companies in the Video and Sound Sharing Platform category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.