Air Arabia

The flight I specifically booked to attend a meeting was cancelled and layover time increased from 1.5 hrs to 6. Of course, no compensation is offered except for "we regret for the inconvenience caused". The sad thing is that when a customer needs a modification or cancellation of flight he has to pay for every action he performs, but when the company acts against the personal interests of a customer when we just have to swallow it silently. No responsible persons, no proper customer service, no fair rules and regulations.

I went to the Air Arabia Office at Cochin to apply for a sharjah visa and book a ticket for my mother with all the documents as per the Air Arabia officials instruction. I had been to their office twice but was returned back for new documents. During my last visit to their office, i waited for half an hour and they attended my case and I was asked to wait for another one hour more.
The attitude of the lady supervisor was like as if i am a beggar waiting there for alms.
just because of their attitude i drop the plan of taking my mother to Sharjah and returned back home. I never expected such a illiterate behavior from the Air Arabia officials.

Jithin pattara. [protected]