Alabama Power’s earns a 1.3-star rating from 162 reviews, showing that the majority of customers are dissatisfied with service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
bad service
I live in Alabama and my power bill has doubled since this time last year. I have not been running my heating and cooling system either. I called Alabama power and of course I got a range of excuses. My kwh has increased but I am doing nothing different. I have new appliances and there is only 2 people living in the house. I didn't notice my bill increasing...
Read full review of Alabama Power and 64 commentsAlabama Power Reviews 0
If you represent Alabama Power, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Alabama Power
Here is a guide on how to file a complaint against Alabama Power on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Alabama Power in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Alabama Power. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Remember to attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint against Alabama Power on ComplaintsBoard.com.
Overview of Alabama Power complaint handling
-
Alabama Power Contacts
-
Alabama Power phone numbers+1 (888) 430-5787+1 (888) 430-5787Click up if you have successfully reached Alabama Power by calling +1 (888) 430-5787 phone number 0 0 users reported that they have successfully reached Alabama Power by calling +1 (888) 430-5787 phone number Click down if you have unsuccessfully reached Alabama Power by calling +1 (888) 430-5787 phone number 0 0 users reported that they have UNsuccessfully reached Alabama Power by calling +1 (888) 430-5787 phone numberBusiness Customer Service+1 (800) 888-2726+1 (800) 888-2726Click up if you have successfully reached Alabama Power by calling +1 (800) 888-2726 phone number 0 0 users reported that they have successfully reached Alabama Power by calling +1 (800) 888-2726 phone number Click down if you have unsuccessfully reached Alabama Power by calling +1 (800) 888-2726 phone number 0 0 users reported that they have UNsuccessfully reached Alabama Power by calling +1 (800) 888-2726 phone numberReport a Power Outage+1 (800) 245-2244+1 (800) 245-2244Click up if you have successfully reached Alabama Power by calling +1 (800) 245-2244 phone number 0 0 users reported that they have successfully reached Alabama Power by calling +1 (800) 245-2244 phone number Click down if you have unsuccessfully reached Alabama Power by calling +1 (800) 245-2244 phone number 0 0 users reported that they have UNsuccessfully reached Alabama Power by calling +1 (800) 245-2244 phone numberResidential Customer Service+1 (800) 990-2726+1 (800) 990-2726Click up if you have successfully reached Alabama Power by calling +1 (800) 990-2726 phone number 0 0 users reported that they have successfully reached Alabama Power by calling +1 (800) 990-2726 phone number Click down if you have unsuccessfully reached Alabama Power by calling +1 (800) 990-2726 phone number 0 0 users reported that they have UNsuccessfully reached Alabama Power by calling +1 (800) 990-2726 phone numberProducts & Services Assistance
-
Alabama Power emailscustomerservice@alabamapower.com75%Confidence score: 75%support
-
Alabama Power address600 18th Street North, Birmingham, Alabama, 35202, United States
-
Alabama Power social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 28, 2024
Most discussed Alabama Power complaints
bad serviceRecent comments about Alabama Power company
My bill
Pepco Holdings, Inc
3 reviews
Ameren
31 reviews
Accent Energy TX LP
1 review
Direct Energy Regulated Services
4 reviews
Entergy Arkansas
26 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!