Alt.com’s earns a 2.2-star rating from 7 reviews, showing that the majority of members are somewhat dissatisfied with dating experiences.
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Customer care didn't any response
I have an ordered a smartwatch which I didn't want to purchase so. i want to talk with them within 2 days i call at least 10 - 20 time but they didn't a single response. Even I also send a e-mail but they didn't reply me.
I hope you will help me as soon as possible.
Thanking you
Desired outcome: They will cancel my smartwatch and return my money as soon as possible
I have an ordered a smartwatch which I didn't want to purchase so. i want to talk with them within 2 days i call at least 10 - 20 time but they didn't a single response. Even I also send a e-mail but they didn't reply me.
Product Name :-Alt OG Smartwatch - Lunar Black
Phone no :- [protected]
And rest of information are attached in image
I hope you will help me as soon as possible.
Thanking you
Your website is screwed up and you won't fix it!
The site keeps telling me to change my password everytime i log on! and you won't fix it! i have sent two messages on the site, and called the customer service number and got the phillippines! those people are disgusting! this needs to be fixed!
may 16, 2023 my calls to your phillpinos! the problem has been going on for two days! then you keep sending me to pay walls!
Desired outcome: FIX THIS! AND STOP SENDING ME TO PAYWALLS!
Website
I have just paid over £100 to re-join your site as a Gold member and am experiencing the following:
1. All messages sent to me are in French or Dutch.
2. All my own correspondence is blank.
3. My Log-in fails for many days.
4. My username is Longshaft2, not Longshaft1.
5. My "hot Videos" are closed by Microsoft after a few minutes.
My username is jeffpatong'hotmail.com
My Password is Longshaft1
Desired outcome: For the money I am paying you I expect a seamless Web Site.
Is Alt.com Legit?
Alt.com earns a trustworthiness rating of 89%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Alt.com. The company provides a physical address, 8 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Alt.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Alt.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on alt.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- Alt.com has been found to only resolve 28% of 0 negative reviews, indicating a lack of commitment to addressing customer concerns. Many customers have experienced long wait times for responses or resolutions, unhelpful or inaccurate answers to their questions, and a lack of follow-up or updates on the status of their issues.
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- We conducted a search on social media and found several negative reviews related to Alt.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Replied
Scam
The fact that you can't even completely remove your credit card info from the site is very fishy. There is an option where you can choose to turn on or off the automated payment function,but there's no way to remove your card. Feels like I just wasted $20 on this useless and boring website. I was tricked to believe it might be a good dating service,but it feels like a total scam,and they won't even refund your money either if you are not totally satisfied.
Desired outcome: I would like my account closed,card removed and refund.
The complaint has been investigated and resolved to the customer's satisfaction.
Email - team@alt.com
Phone - 888-575-8383
Thank you,
ALT.com Customer Service
fake profiles, fake photos, fake replies
Fake, fake, fake. Nearly all people into fetish or BDSM have a profile on Fetlife. Not a single one of the clearly fake profiles on Alt.com appear on fetlife.
Virtually ALL people in the BDSM community who want to date go on either collarspace.com or bdsmdate.co.uk, both of which are completely free. On these 2 sites you will find real profiles, not canned rubbish and photos of real people.
Anyone who knows anything about BDSM knows it is a tight community with fetlife being the main go to place, and munches, parties, events. We all know ourselves, a bit like kinky facebook.
It's wrong that these companies can take peoples money and provide zero in return. Even the positive reviews are canned and fake. You cannot leave comments on any of them.
Save your hard earned cash and use the free sites above, they are all excellent with real people.
On Alt.com there are dozens of eligible women in my age range in my city, yet not one of them is known to our tight knit community.
Is ALT.com a rip off site?
I have been there and every time I do go there there is immediate interest by a number of women. They all end up asking for money.
This is not the first time for me. And I spoke to a few local friends and they say they have seen the same thing. To lure them, all you have to do is list as a man and build a profile and not buy full membership. Then you get flooded with a few messages and immediate chat or email requests outside the site. I am wondering now if ALT does it themselves. I do understand how dating sites use Bait girls but these always ask for money.
Bait and switch!
Alt.com standard (free) members are constantly encouraged to 'update' their membership by taking out a subscription. If you click on a members picture or name you are taken to an upgrade page with the members thumbnail, 'handle' age and area. However they have now changed this page so it no longer includes previously displayed information that told you when last that member signed into their account.
The have deliberately withheld this information now so potential customers are unaware that an account may be inactive until after they pay for a subscription to contact that person. As Alt and other various.inc sites are full of inactive accounts this is poor business practice and I suggest anyone caught by it demand an immediate and full refund.
Bait and Switch.
Ever time a Standard (free) member signs in to Alt and other Various.inc dating sites they are offered the opportunity to purchase 'Gold' or 'Silver' membership subscription packages. I particular they tell customers that 'Gold' will allow them to; Be the FIRST to contact new members, and they tell silver they can; Contact new members. In actual fact they can only contact new members who have also taken out a subscription. They fail to mention that new standard (free) members who form the vast majority are unable to view contacts made to them within their first 50 days of membership. As standard members mails are only held on record 30 days any lost sent is lost before it can be read.
On contacting customer support about this I was advised that they would be able to read and reply to my contact if I purchased 'Standard contacts' (a service only described as allowing standard members to read your profile and INITIATE contact). So they ask you to pay to contact new members yet when you do so they then tell you need to pay for an extra service to enable these new members to actually see the contact. Nowhere in the advertising or in the help pages of the site is this explained, this is all kept from the prospective customer until they have their money.
This is Bait and Switch.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm a gold member and the site will send fake notifications. like grey members viewing your account, when in actuality they didn't and they can't, so when i message them, thinking they keep looking at my profile and i was left looking retarded thanks for that!
I have had several accounts over the years. I want to sign in and pay to use again. The site just rejects me no matter what I put into the login. It will not let me reset password.
Do not use site 75 % of pictures are fake. Don't believe me use photo search to trace pictures one even used Lana Rhoades (for few don't know famous pornstar) one was picture of guy Instagram picture claiming to be women
90% scammers and 10% wannabees and [censored] artists. Stupidly I signed up to this joke of a site before I read the reviews on it. They obviously don't go for repeat business, that's for sure. On top of that half of the "features" don't even work on Alt and customer service doesn't even exist or if they do they don't give a [censored]. I reported 4 different scammers asking for "tributes, " financial assistance etc right on the site in messages to me so I did my duty as instructed by hitting the report abuse button on these phony profiles and reported all of these clowns months ago and guess what? All 4 profiles are still up. Good for business to see all of these hotties so idiots like me will sign up. Class action lawsuit anyone because I'm in. One "glamour" photo usually of porn stars ripped off from other sites. And they are easy to spot using the same crap about going to HANGOUTS, WHATSAPP, etc. They tell you that there is no rebilling but you have to go into the site to turn the rebilling "feature" off, something else that they don't tell you convieniently about. Also on each profile there is an option to leave god knows who a "tip" or to use points that you can earn by using these "features" or gee, they'll sell them to you too. I have seen profiles with dollar signs or plain flat out asking for cash right on the profiles so Alt is trying to get more money from you one way or another. There are tons of warnings from lots of men that have found and posted on these bogus accounts and these guys are the ones getting booted from the site. No warnings, no refunds, just piss off trouble makers. Since I paid a ridiculous amount of coin to get onto this glorious [censored]hole of a site occasionally I go on and entertain myself by scamming the scammers that contact me by doing exactly the same that they do in mostly backwards and broken English. I never answer anything that they say or ask me but instead in the end send them the message rcmp-grc.gc.ca romance scams CAFC. And then I just simply block these slimesters. DO NOT GO ANYWHERE NEAR THIS SCAMMER'S PARADISE that Alt knowingly promotes and protects this crap. Go to a rub and tug instead. At least you'll get a little something for you money. Thank you for creating this forum to warn as many people as you can about this scam site run by scammers exclusively for scammers. Go straight to hell Alt.com.
They banned me and deleted my account without explaining why. When I e-mailed them, they just said I was inappropraite and fraud. They deleted my account and said they would ban me without refund if I became a member again. I asked what I did wrong? Can they prove it?They said they don’t have to tell or prove and that I’m banned. Horrible company.
How true is it no one really is real on this site all the people are made up false ?
This is not a bitter "I didn't meet anybody" rating. Let me tell you why this site is b.s. I met someone and created a profile for her. She did not even have the password (this was part of our control games.) Shortly after creating her profile, my personal profile got a "wink" from hers. Obviously the system FALSELY creates "winks" to get people to purchase the higher level membership (so they can respond to the wink or message.) Also, she was often listed as "online" when she was not.
There are also several fake profiles. The irony is that my sub (who submitted a "proof" photo and was a verified member) was kicked off the site for sending out her personal e-mail and offering to sell personalized videos to other members, or -when local- meet them in person.
We received no answer to "what terms of service did we violate?" However, I am giving a 2 star for the sole fact that they DID refund the unused portion of my year-long membership when I complained that the site was a bunch of b.s. Obviously they do this because they know they'd bet all sorts of better business bureau complaints if they didn't.
All of these dating sites operate the same way. They use paid models to show you what gorgeous people are on the site, and of course, you can get on for free. You just can't communicate. So you pay for membership, and you get hits right away.
All the sites operate the same way. Their landing site shows you gorgeous models that have such a great time there, you can meet them for free.
Yes, you can see them for free, you just can't communicate with them. So you pay for membership, and get hits right away. The problem is that the hits are too far, too weird, or just made up profiles.
Then the hits stop. The profiles with the fantastic members are not members, they're fronts made up by the dating site. I caught a few of them out, as somebody said, because they couldn't name local landmarks, or their info made no sense. And pretty soon they ask for money.
Forget about asking for a refund, that isn't an option. There is only one sure fire way to lose them, and that is to go to your bank and say that you lost your card. All the automatic withdrawals stop.
And next time keep your wallet in your pocket.
said i'm not allowed in chat room for 365 days. this is not the first time and they have not given me a valid reason why they have done it. some one called daley keeps causing trouble for me and other users lying saying i am swearing at other people when i am not. i have asked for a manager to contact me but no one has can you help me please do
Alt is a total joke. False profiles women demanding "tributes" for meetings that will never occur and unimaginably poor technical performance.
Alt.com Reviews 0
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Alt.com emailshelp@alt.com100%Confidence score: 100%Support
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Alt.com address1615 S. Congress Avenue, Suite 103, Delray Beach, Florida, 33445, United States
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Alt.com social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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