Menu
For Business Write a review File a complaint
American Classic Homes Customer Service Phone, Email, Contacts

American Classic Homes
Reviews and Complaints

Learn how the rating is calculated

5.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

American Classic Homes Complaints 1

ComplaintsBoard
V
4:33 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Classic Homes Nightmare service

Buyer Beware on purchasing a home with this builder (Bill Lalagos, Casey Leonhardt and Rick Leonhardt) have lied with repairs, on water issues, have not owned up to contractual obligations. Not paying the contractors off so now I have liens pending with such contractors they have not paid.

Failure to disclose water issues within the development of a high water table dangerously close to the footings/foundation, shoddy construction, not owning up to warranty repairs for the 1 year period and some are severe that can result in a fire hazard of my life and home with water on a rain fall comes in over the top foundation wall near my electrical panel in the basement. Cracks in the foundation wall where water comes in when it rains. Water stains that outline in the basement floor. Light switches when you turn on and off that pops/crackles with electricity. Floor squeaks, loud poping (gun shots) noises from duct work when the air conditiong, or heat turn on, sink holes in the front and back of yards from poor grading and back fill. Gas leaks that I repaired myself. After verifying from a leak detector, there was no seal from the line going in the oven/range, no puddy, no nothing. My own neighbor had to catch that one. Natural gas leak by a stove is a explosion waiting to happen when you have to ignite to turn on the burner on. I`m surprise, that I'm alive to talk about it. Everytime I used the stove burner it could have exploded, I guess it was a matter of time. So being protected, I checked all the gas lines in the house and to of no surprise found another leak with the gas line going into the water heater was leaking bad too. So fix that as well. Then let's talk about the other items, wood floor discoloration, wood cabinets that have poor appearances to them, nail pops, drywall cracks, etc...

All I can say from several calls, emails and certified letters. I can get

no response and buyers please be aware, don`t take words for granted. This was a custom built home and paid good money for it and now I'm stuck with problems after problems, water issues, potential resale issues and lien issues. And time and money that I shouldn`t have to contend with after purchasing a new home, that`s why I bought new in the 1st place, If I wanted a fixer-upper I would of bought one for half price. Learn from my mistakes in doing business with these people...

Read full review of American Classic Homes and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
P
P
Patrick Praxmarer
US
Jan 14, 2022 10:40 am EST

This company now Hilltop Homes is a disaster STAY AWAY

L
L
LcSn
US
Nov 01, 2015 11:26 am EST

We also purchased a new home from this company which has changed its name to Hilltop Homes. The situation described above is what we have experienced as well. We have been in the house for two years and original punch list work has not been completed. This company does not respond to contact. Buyers please be aware that when buying from Victor Leonhardt, Rick Leonhardt, or Hilltop Homes your experience will be horrible.

J
J
jim leary
Villa Park, US
Jul 16, 2013 4:15 am EDT

Horrible company, horrible owner, run for your life, I can't believe how I got ripped off.

American Classic Homes Reviews 0

Looks like American Classic Homes has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent American Classic Homes, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of American Classic Homes complaint handling

American Classic Homes reviews first appeared on Complaints Board on Jul 30, 2008. The latest review Nightmare service was posted on Jul 30, 2008. The latest complaint Nightmare service was resolved on Jul 30, 2008. American Classic Homes has an average consumer rating of 5 stars from 1 reviews. American Classic Homes has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. American Classic Homes Contacts

  2. American Classic Homes phone numbers
    +1 (206) 588-1147
    +1 (206) 588-1147
    Click up if you have successfully reached American Classic Homes by calling +1 (206) 588-1147 phone number 0 0 users reported that they have successfully reached American Classic Homes by calling +1 (206) 588-1147 phone number Click down if you have unsuccessfully reached American Classic Homes by calling +1 (206) 588-1147 phone number 0 0 users reported that they have UNsuccessfully reached American Classic Homes by calling +1 (206) 588-1147 phone number
  3. American Classic Homes address
    9675 SE 36th St, Mercer Island, Washington, 98040, United States
  4. American Classic Homes social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.