American Equity Investment Life Insurance Company’s earns a 1.0-star rating from 3 reviews, showing that the majority of policyholders are dissatisfied with their financial products and services.
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( Ayrlp . C o m ) saved me from the situation. and traced the transfer and it was reversed back to my account
They closed my account on August 11 and has not allow me to make any transactions or withdraw my money. I have been trying to solve the problem for about 5 months, but they are not giving any logical response. All my company's activities are at great risk and they still can't fix the problem. Have been receiving a ton of apologies but nothing actually being done about it. I have been trying to solve the problem for about 5 months, but they are not giving any logical response.
American Equity Investment Life Insurance Company Complaints 2
The date of transaction: 12/07 The amount of money in question being withheld: $22,839.96 Contract# *** (***
The date of transaction: 12/07 The amount of money in question being withheld: $22,839.96 Contract# *** (***)My request to surrender my account is being unlawfully withheld by this financial institution. On Dec. 7th 2021 I contacted American Equity in order to surrender my account. They ask me if I was married, and I said divorced since August . They told me I had to send the divorce decree/judgement of which I did and they acknowledged receiving on Dec. 9th 2021. I got no response so I called another few days later. They then said that my ex wife had to still sign a release even though we are legally divorced, she is not on the account, and the court ordered divorce specifically rules out all community properties between us, including American Equity. They said they had mailed the release form of which 2 weeks later they did not. At the same time they allowed my ex wife to surrender her account with no questions or requests asked. I believe this company has been unlawful, unprofessional, and unethical. They have caused a great financial hardship to me, my business, and my family. I hope you can facilitate a resolution to this concern, especially since they are a financial institution. Kind Regards, *** Dec. 26th 2021.
I got this annuity thing with American Equity Investment Life Insurance Company that was supposed to end on 8/13/2022
I got this annuity thing with American Equity Investment Life Insurance Company that was supposed to end on 8/13/2022. So, my agent asked them how we could move the money to my brokerage account without any extra charges. American Equity Investment Life Insurance Company said we should start the transfer and promised there wouldn't be any surrender charges. But guess what? Turns out we started the transfer before 8/13, which means it was before the end date, and now they're hitting us with all these surrender charges. So, me and my agent had to get in touch with American Equity Investment Life Insurance Company to sort out their wrong advice. We had a few calls back and forth, and finally, they admitted they messed up. They said they'd send the check to Pershing LLC. But here's the kicker, it's been four weeks already, and they still haven't sent the check. They keep saying they will, but I'm starting to think they're just stalling or trying not to send it like they promised. Just so you know, the surrender charge is $2,204.02 (plus a bit of interest that's been adding up for a few weeks, but I don't know the exact amount). Me and my agent have been calling American Equity Investment Life Insurance Company every day to get an update.
Is American Equity Investment Life Insurance Company Legit?
American Equity Investment Life Insurance Company earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for American Equity Investment Life Insurance Company. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
American Equity Investment Life Insurance Company has registered the domain name for american-equity.com for more than one year, which may indicate stability and longevity.
American-equity.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
American-equity.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
American-equity.com you are considering visiting, which is associated with American Equity Investment Life Insurance Company, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
American Equity Investment Life Insurance Company website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to American Equity Investment Life Insurance Company. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About American Equity Investment Life Insurance Company
Overview of American Equity Investment Life Insurance Company complaint handling
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American Equity Investment Life Insurance Company Contacts
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American Equity Investment Life Insurance Company phone numbers+1 (515) 221-0002+1 (515) 221-0002Click up if you have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 221-0002 phone number 0 0 users reported that they have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 221-0002 phone number Click down if you have unsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 221-0002 phone number 0 0 users reported that they have UNsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 221-0002 phone number+1 (515) 457-1980+1 (515) 457-1980Click up if you have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 457-1980 phone number 0 0 users reported that they have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 457-1980 phone number Click down if you have unsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 457-1980 phone number 0 0 users reported that they have UNsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 457-1980 phone numberCFO+1 (515) 457-1813+1 (515) 457-1813Click up if you have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 457-1813 phone number 0 0 users reported that they have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 457-1813 phone number Click down if you have unsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 457-1813 phone number 0 0 users reported that they have UNsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 457-1813 phone numberCEO+1 (515) 273-3763+1 (515) 273-3763Click up if you have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3763 phone number 0 0 users reported that they have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3763 phone number Click down if you have unsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3763 phone number 0 0 users reported that they have UNsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3763 phone numberVice President Investor Relations+1 (515) 273-3602+1 (515) 273-3602Click up if you have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3602 phone number 0 0 users reported that they have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3602 phone number Click down if you have unsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3602 phone number 0 0 users reported that they have UNsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3602 phone numberDirector Of Investor Relations+1 (515) 273-3728+1 (515) 273-3728Click up if you have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3728 phone number 0 0 users reported that they have successfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3728 phone number Click down if you have unsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3728 phone number 0 0 users reported that they have UNsuccessfully reached American Equity Investment Life Insurance Company by calling +1 (515) 273-3728 phone numberDirector Insurance Services
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American Equity Investment Life Insurance Company emailssschwartz@american-equity.com98%Confidence score: 98%Finance
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American Equity Investment Life Insurance Company address6000 Westown Pkwy, West Des Moines, Iowa, 50266, United States
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American Equity Investment Life Insurance Company social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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