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American Family Care

American Family Care review: Service

K
Author of the review
11:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had gotten a TB test at your AFC urgent care in Fuquay Varina, NC facility on Friday, August 13, 2021. Not only did I have to get the results within 48 hours or I would have to do it again and charged to do it again, I also need for the results by Sunday, August 15th so that I could start working on Tuesday, August 16th. They had told me they had no appointments available on Sunday and I would have to be a walk-in Which I was totally fine with. Unfortunately when I went to make an appointment to get The test read on Sunday morning no one had picked up the phone for four hours. I ended up having to make an appointment with CVS minute clinic so they can look at my results - and had to pay for this service as well.

Desired outcome: I would like my money back for that TB test since I couldn't make an appointment to get my test read on Sunday and ended up having to get another service to do it and had to pay for it.

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  1. American Family Care Contacts

  2. American Family Care phone numbers
    +1 (833) 361-4643
    +1 (833) 361-4643
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  3. American Family Care emails
  4. American Family Care address
    3700 Cahaba Beach Road, Birmingham, Alabama, 35242, United States
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    Nov 19, 2024
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