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American Family Care

American Family Care review: Service

K
Author of the review
11:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had gotten a TB test at your AFC urgent care in Fuquay Varina, NC facility on Friday, August 13, 2021. Not only did I have to get the results within 48 hours or I would have to do it again and charged to do it again, I also need for the results by Sunday, August 15th so that I could start working on Tuesday, August 16th. They had told me they had no appointments available on Sunday and I would have to be a walk-in Which I was totally fine with. Unfortunately when I went to make an appointment to get The test read on Sunday morning no one had picked up the phone for four hours. I ended up having to make an appointment with CVS minute clinic so they can look at my results - and had to pay for this service as well.

Desired outcome: I would like my money back for that TB test since I couldn't make an appointment to get my test read on Sunday and ended up having to get another service to do it and had to pay for it.

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  1. American Family Care Contacts

  2. American Family Care phone numbers
    +1 (833) 361-4643
    +1 (833) 361-4643
    Click up if you have successfully reached American Family Care by calling +1 (833) 361-4643 phone number 3 3 users reported that they have successfully reached American Family Care by calling +1 (833) 361-4643 phone number Click down if you have unsuccessfully reached American Family Care by calling +1 (833) 361-4643 phone number 5 5 users reported that they have UNsuccessfully reached American Family Care by calling +1 (833) 361-4643 phone number
  3. American Family Care emails
  4. American Family Care address
    3700 Cahaba Beach Road, Birmingham, Alabama, 35242, United States
  5. American Family Care social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024