CB Insurance Services American Home Shield [AHS] Extremely frustrated with service

American Home Shield [AHS] review: Extremely frustrated with service

RBraly of US

Apr 25, 2024 1:00 pm EDT

Verified customer

Featured review

I've been an AHS customer for many years and it takes a great deal of patience to deal with them. Their costs have doubles and service has declined. Currently, I have a claim filed but he pro has not record of it being assigned (and they missed the appointment I had per AHS). After reaching out 4 times, they AHS rep continues to follow a process that isn't working. I have 2 homes on AHS contracts and the frustration isn't worth it. I will be cancelling both contracts as soon as this one service request is completed.

Claimed loss: Dishwasher inopperable

Desired outcome: for the dishwasher to be fixed in a timely manner.

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American Home Shield [AHS] phone numbers

+1 (800) 735-4663
+1 (800) 735-4663

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+1 (888) 682-1043
+1 (888) 682-1043

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Warranty Services

+1 (800) 858-1922
+1 (800) 858-1922

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American Home Shield [AHS] emails

support@ahs.com

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mediacenter@ahs.com

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