American Home Shield [AHS] review: Home warranty

I sold my home on Sept 28th 2023. I called HSA sometime in early-mid September in 2023 to let them know I will be moving and to cancel the plan and to request no more charges be taken out of my account.

This was especially crucial to me because I was not (and am still no) working.

THe buyer of my home notified me of a piece of mail he received on on 5/6 saying that HSA was going to continue payments from 5/27/24 - 5/26/25. I went to look at my account and see that HSA has been taking money out of my account every month even though I no longer own the home. I closed on [protected] and HSA deducted on 9/29 and has been since.

I called customer service today and they say they have no phone record of me calling in to cancel the policy. But i have documentation of the sale of the home. HSA owes me $506.42.

9/29: 84.41
12/29: 84.41
1/30/2020: 84.41
2/29: 84.41
3/29: 84.41
4/29: 84.37