Avoid this insurance company like you would the plague! Our home has a 4 year old metal roof which has started leaking after a series of storms, every room inside is showing signs of water damage and mold. we had a local roofing company [censored] the damages and their recommendations were to replace roof due to the extent of the damages. The claims adjuster Evan Mesaros denied the claim as he thought the cost to repair was 124.00 which is less than our deductible. They made it a point to mention that all future claims on the roof would be denied due to damages from this claim which is not covered. This scam of a company is more interested in stealing money for services they never plan on providing.
I’ll be contacting The Division of Consumer Affairs within the Missouri Department of Commerce & Insurance (DCI) & the BBB.
Recommendation: Find a different insurance company that
I'm really sorry to hear about your terrible experience with American Modern Insurance Group. It's incredibly frustrating to deal with significant damage to your home and have your insurance claim denied, especially when you've done everything right by getting an assessment from a local roofing company.
Having a 4-year-old metal roof leak and cause damage to every room, with mold appearing, is a serious issue that should be covered. The adjuster's assessment of $124 for repair costs sounds absurd, and it's infuriating that they would deny the claim and state that future claims on the roof would also be denied.
It’s clear that this company is more interested in taking your money than providing the services they're supposed to. Your decision to contact the Division of Consumer Affairs and the BBB is a smart move, and I hope it brings you the resolution you deserve.