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American Swan
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American Swan Complaints 3

ComplaintsBoard
R
6:00 am EST

American Swan Sms are came from americanswan.com even my number is activated DND

I didn't remember I am subscribed to americanswan.com. but the SMSs came from that site are irritating me. I already mailed to them for unsubscribe my number from their database. But no response received from them. And also there is no way there to unsubscribe from SMS list. My number is +91-[protected]. Please help me in this. Please look into the issue and do the needful. Thanks in advance. I am waiting to hear from you.

RAVITEJ TANNEERU.

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S
1:43 am EST

American Swan Fraud / Cheat / Non delivery of items / No response / No refund

I placed an order on 23rd of Oct 2015 and got an confirmation about the successful placing an order. On 24th i got a mail stating that your order is dispatched with indicn post and with a tracking id which didn't work till 26th. I called the customer care and finally the tracking id worked on 27th and updated till 28th. since 29th of Oct, i am calling customer care almost daily but not getting a reply. I have sent multiple mails even to the CEO also, as usual no reply from there also. Now from last 2 days i.e from 3rd, they are not ready to talk even and no refund is being given as itss a prepaid shopping. I am not able to understand what to do to get the refund. Can anyone help me out. Order iD is order number: AS231015788579 and indian post tracking id is EQ197807078IN

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N
4:07 am EDT

American Swan Return & Refund

I'm a registered customer of this website www.americanswan.com). Few days ago, i have placed 2 orders; one on 10th June 2015, Order No.: AS100615743065. And 2nd on 11th June 2015, Order No.: AS110615744757. The first order was received on 14th June 2015 & the 2nd Order is received on 15th June 2015.
I want return & refund for the 1st order (size issues). I've already tried to call their customer care but the call was not connecting.
Please do the needful in this regards.

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M
M
Muskaan@
US
Sep 10, 2018 2:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I returned an item and wasn't refunded money. I was given store credit and I just didn't like anything on the website so now I am stuck with store credit of Rs. 375/-
Please refund my money. I don't want to shop anything from the website.

C
C
Cynthia D'souza Rodrigues
US
Sep 08, 2016 11:54 pm EDT

Me oo facing the same problem...no response and even I placed an order and no reply and the status too is still created..

Is American Swan Legit?

American Swan earns a trustworthiness rating of 83%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates American Swan highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about American Swan to understand what to expect from them.

Americanswan.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Americanswan.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Americanswan.com you are considering visiting, which is associated with American Swan, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for American Swan have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the americanswan.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Americanswan.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The americanswan.com may offer a niche product or service that is only of interest to a smaller audience.
  • American Swan protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of American Swan complaint handling

American Swan reviews first appeared on Complaints Board on Jun 18, 2015. The latest review Sms are came from americanswan.com even my number is activated DND was posted on Feb 9, 2016. American Swan has an average consumer rating of 1 stars from 3 reviews. American Swan has resolved 0 complaints.
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  1. American Swan Contacts

  2. American Swan phone numbers
    +1 (800) 313-1000
    +1 (800) 313-1000
    Click up if you have successfully reached American Swan by calling +1 (800) 313-1000 phone number 0 0 users reported that they have successfully reached American Swan by calling +1 (800) 313-1000 phone number Click down if you have unsuccessfully reached American Swan by calling +1 (800) 313-1000 phone number 0 0 users reported that they have UNsuccessfully reached American Swan by calling +1 (800) 313-1000 phone number
    +91 12 4300 6500
    +91 12 4300 6500
    Click up if you have successfully reached American Swan by calling +91 12 4300 6500 phone number 0 0 users reported that they have successfully reached American Swan by calling +91 12 4300 6500 phone number Click down if you have unsuccessfully reached American Swan by calling +91 12 4300 6500 phone number 0 0 users reported that they have UNsuccessfully reached American Swan by calling +91 12 4300 6500 phone number
  3. American Swan emails
  4. American Swan address
    708, 7th Floor A Block Iris Tech Park Sohna Road, Sector 48, Gurgaon, 122018, India
  5. American Swan social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
American Swan Category
American Swan is ranked 1452 among 1606 companies in the Online Shopping category

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