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AmeriMark Direct
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2.4 23 Complaints
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AmeriMark Direct Complaints 23

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4:42 pm EDT
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AmeriMark Direct Unauthorized charges

My sister and I have recently taken over our elderly parents' finances. Our mother had ordered some cream for $35.99 from this company late last year. While going through their credit card statements, we noticed a reoccurring charge from them. Upon investigation, we were told it was for their Passport to Health Club. My mother does not remember agreeing to joining this club, and received nothing for 'being a member'. The charges added up to more than $800! Fortunately, Citibank reimbursed that amount.

Today, (April, 2009) I received a bill from them for the original cream! The note says, 'Dear Customer, We have received a copy of your complaint from your credit card company concerning the products you have ordered from our company that was charged to your account. Your credit card company has retrieved the disputed amount and therefore, credited your account. Our records show merchandise was shipped to you on 11/21/08. You now have a balance due, please send payment of $35.99, by check, money order, or credit card. For questions concerning this balance you may contact Customer Service at 1/[protected].

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8:23 am EDT
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AmeriMark Direct charges on credit card

SEVERAL CHARGES ON MY DISCOVER CARD AND I DON'T KNOW WHAT IT WAS FOR? AND THEY ARE NOT FOR THE SAME AMOUNT. ONE WAS JAN 29, THE OTHER WAS FEB 5. THANK YOU.

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Paul Sharp1
Albrightsville, US
Dec 23, 2011 8:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

They have no right giving my credit card information to another company after I use it to make purchase of clothes from internet store.I had to cancel my credit card because of them.

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Paul Sharp1
Albrightsville, US
Dec 23, 2011 8:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company should be put out of the business of cheating people.They had some sales man call me with a bunch of fast words and ended up charging my credit caed an amount of money that I requested nothing.Never buy anything from amerimark ever!

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12:00 am EST
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AmeriMark Direct It takes to get 7 day shipping offer

Ordered a product 12/18/2006. Their site advertises a 7-10 business day shipping guarantee. When I called today [protected]), they are telling me that they have until 01/09/07 because their contract with the post office is for 15 business days, not the 7-10 days that they advertise. I still have not received my product. They think it is acceptable to take a month to get it after a 7 day shipping offer.

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About AmeriMark Direct

Screenshot AmeriMark Direct
AmeriMark Direct is an American online retailer specializing in women's apparel, accessories, cosmetics, and health-related merchandise. They offer a variety of products ranging from clothing and footwear to beauty and home essentials, catering to a mature demographic seeking value and convenience.
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Overview of AmeriMark Direct complaint handling

AmeriMark Direct reviews first appeared on Complaints Board on Jan 3, 2007. The latest review Unexplainable charges and no order history was posted on May 17, 2023. The latest complaint false billing was resolved on Sep 27, 2012. AmeriMark Direct has an average consumer rating of 2 stars from 23 reviews. AmeriMark Direct has resolved 8 complaints.
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  1. AmeriMark Direct Contacts

  2. AmeriMark Direct phone numbers
    +1 (877) 268-9594
    +1 (877) 268-9594
    Click up if you have successfully reached AmeriMark Direct by calling +1 (877) 268-9594 phone number 0 0 users reported that they have successfully reached AmeriMark Direct by calling +1 (877) 268-9594 phone number Click down if you have unsuccessfully reached AmeriMark Direct by calling +1 (877) 268-9594 phone number 0 0 users reported that they have UNsuccessfully reached AmeriMark Direct by calling +1 (877) 268-9594 phone number
    +1 (855) 680-7751
    +1 (855) 680-7751
    Click up if you have successfully reached AmeriMark Direct by calling +1 (855) 680-7751 phone number 0 0 users reported that they have successfully reached AmeriMark Direct by calling +1 (855) 680-7751 phone number Click down if you have unsuccessfully reached AmeriMark Direct by calling +1 (855) 680-7751 phone number 0 0 users reported that they have UNsuccessfully reached AmeriMark Direct by calling +1 (855) 680-7751 phone number
  3. AmeriMark Direct emails
  4. AmeriMark Direct address
    6864 Engle Road, Cleveland, Ohio, 44130, United States
  5. AmeriMark Direct social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
AmeriMark Direct Category
AmeriMark Direct is ranked 713 among 1606 companies in the Online Shopping category

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