Passport
Reviews and Complaints

I am absolutely disgusted with your service or lack thereof. I applied for my first passport in 2010. I had never received my us citizenship papers, but I was twenty-one years old and had not planned on any out of the country traveling. no one instructed me that I would/should have received those papers. so when I applied, I had to go to immigration for a copy of the paperwork. they found my parents documents and my original entry into the united states, but nothing regarding my citizenship at age twenty-one. I explained to the detroit, michigan passport office the situation, as I needed to travel for my job. I had to pay $1500.00 and was given a two year passport, plus a whole handful of rudeness. I was not given any information that a limited passport could never be renewed by mail, in person only! there is nothing on your website indicating special circumstances either. I completed the form this past spring, march 2015, submitting it through the mail. after nearly six weeks it came back with the photo torn in half, a letter stating I needed a more recent photo. if you were not going to use my photo, you had no right to damage it as it was not yours to do so. so I attached the second photo, both had been taken the same day as the application had been sent in.
I again waited until early june, 2015 and called in an effort to find out where my passport was as I had plans to travel to canada. I spoke with a pleasant woman from new york in one of your offices, who instructed me this limited passport could only be renewed through a face to face in the local passport and if this was not completed before the sixty day period was reached, I could be deported and would certainly lose my passport fees that I had submitted to the passport office. she expedited the forms, stating I could only go to my local municipality for renewal. the mailing address that the information would need to be sent to would be on the forms that would be either mailed or emailed to me. I was not allowed to submit them myself.
I had to take a day off work as the municipal office closed at 4:00 pm. I took a copy of my citizenship papers, the form I was emailed, the letter for the agent in the municipal office, a passport photo and twenty-five dollars cash. when I got there I presented my driver’s license, citizenship copy, signed forms and cash. the woman at the counter sent me home stating I needed the original citizenship papers, it does not say that on your forms and a brand new passport photo, which I had to find a photo store that, did passport photos. I returned before they closed and was told, she was going to make a copy of my citizenship papers as it did not state it had to be originals. the new passport photo looked identical to the one that had been taken only a few weeks before, she even commented on it. I paid the twenty-five dollars, obtained a receipt and was told I would receive my passport within six weeks. that was june 6, 2015. I have now missed three events in canada that I had planned on attending. I called to complain and was told, ‘so what do you want me to do about it?’ I was on hold three times for an hour each time, to be told too bad. if I screwed up as much as your office does, I would have lost my job. I have been excessively charged fees that I do not believe other people are charged. oh, and when I received my original passport, they included my original citizenship papers.
So, if after this request you find you still do not have all you want or need, kindly be professional and gather all of your requests into one letter before you send it to me. I have plans to go to canada in a few weeks and hope you will not find a way to screw it up again

II have been trying to get a passport card since Nov of 2014. I last mailed an envelope to your Charleston Passport Center on March 27, 2015. I received a letter from that office dated May 7, 2015 telling me they denied my application because I had not sent in the requested information. But, I did indeed send requested information and more on 3/27/15. That information took a long time to acquire and cost me money as well. I feel as if I have been ignored and cheated. How can I get some help. I don't have the funds to reapply and no one even mentioned anything about the i information I send on March 27. Please, help me. Danny Pena Ref [protected]. I have received correspondence from the Charleston Passport Agency but in none of they correspondence did they refer to the information I sent them in 3/7. I fell as though they ignored it or lost it and it information that was difficult to get and very time consuming.

Dear sir my name is kadir ali holding iqama no.[protected] and mobile no. [protected]
My problem is one of saudi mr. Abdulla al yami ([protected]) offer me job as a safety officer and he asked to transfer with is company and he send one pakistani person mr yasir ([protected]) and he taken my original passport and iqama and 10000 saudi riyal before 2 month but now they are not picking my phone and my transfer also still as it is. Please I am looking for help please help me

I have tried to leave this country since three weeks. on 28 may I got my release paper from my company an my hard times started. daily from jvazat they are telling to go terhil and when I went to terhil, waiting for the very very long queue, they are telling me to go jvazat. finally with the help of one guy, in the terhil one officer finalized my exit who not done before and sent me to jvazat again for final stamp. now one week has passed already but my exit still not confirmed. what kind of system available in this country that someone wants to leave but really 3 weeks passed and not confirmed yet. muslim do this to another muslim how?

Scam or Real? goodmorning to all of you guys. London is still nice, i fix my papers and let's see where i will find a job.anyway, i said i will post my experienced and i will do it. I am member of this site since last week, but i was a long time member in other site with the same topics, and also in complaints board i was watching the posts but i was not registered. In this site there were a lot of people also like your site that they were talking also about other producers just and only because ''they have heard'' from another, -or they were creating new accounts and they try to make bad for another producers- that of course they know only a nick name! So, everyone start to talk to for everyone bad and i start to get tired. Meanwhile i start to come in contact with a guy from cyprus name alex and he gave me his email (a.[protected]@live.com).
Some people talk good for him, some people talk bad for him.i should find out.the benefits of a european passport i knew them somehow, so it was a good chance, and i am white so, nobody will think that i am not cypriot or european. So, i thought that if he is not expensive, i will cooperate with him. I contact him, and i said to him that if he is a real genuine provider, i will post everyweek the same post in all the sites with passports topics. He send me a smile back like that :) and so i understand that i have to take more details.i had some money in the corner for this kind of purchase, so i start to communicate with him. He told me what he need for to make for me all the documents, and he asked me 30%, and the rest when i will receive the packet. I ask him why he doesn't want all money in advance and he answered to me that if he ask all money in advance is like he steals me, because he will promiss for something that you will see after you pay, and this is steal he said. ''I prefer to pay me my expenses for to make the job, and after when i finish it and i show it to you you pay me.i will not lose my money, because you already paid some money for me and you don't wanna lose them.I understood this time that there is bigger possibility that he is not a scammer than to be, because a scammer for a very big possibility he was going to ask all amount upfront.But this guy he knew to work. So, he send me some samples of cyprus passports and i saw that they were real.i send him a photo, a name of birth and the 30% of money in advance with western union.all these things were taking part 10 days ago. He said to me 5 maximum, but he did 7 days to finish them. Next day i pay him the ticket, and he came in the country i was-near to his country- and he gave me hand to hand the packet. I could receive it with FEDEX or DHL, but i was hurried because i had a problem and i should go from my country. So, he came, we had a launch and after i said to him that must go, he remind me something: ''you said you will make everyweek a post for me.
I want everyone to know that i don't scam noone, because specially in this topics people they try to ''eat'' another people.'' i promissed him that i will do what i promissed. So, here i am and i tell you it was the best choice that i did and i don't listen guys like rahamatu or 007spain[censored] or other guys that they just know to judge people, only because they like to show important to the others eyes. I passed the passport control, i made a bank account, i passed the immigration control and i fix my papers. So, what else i want? i wish good luck to all of you, guys.and just trust your intuition.and don't give never all money upfront for noone, even if they show you a cam video. take care all of you..

My name is sushant vijaykumar rajpathak and I had applied for the passport on 18th nov 2011 and my verification for the same has been completed from haveli police station in the month of june 2012. I am receiving following status online:

File reference number : pne-p044079-11 application date : 18-11-2011
Applicant's name : sushant vijaykumar rajpathak applicant's date of birth : 12-10-1982
Status : application has been closed, please reapply quoting earlier file number or contact pro.

When I asked at the police station, they have told me that they had forwarded the application to passport office and I shouldn't rely on the online status.

Please guide me what should I do?

Thanking you.

-sushant rajpathak
+91-[protected]

I hereby file my complaint of my passport which I missed on june 4th, 2012 in and around purasawalkam high road and my residence which is at purasawalkam. after thorough enquiry and searching I found my passport missing confirmed. I request you to kindly register my complaint without any further delay. thank you.
Your's truely,
G. lydia greeta anandhi
85, ponnapa st,
Purasawalkam, chennai-600084
Mail id : [protected]@yahoo.com

Sir, mam
I submit my wife passport application march 2011 in calcutta almost 14 months finish but still I am waiting for passport. file no a024229 dob 07.05.1991. I went calcutta passport office more then ten time according to rpo and inquiry section passport will be dispatch in 15days but almost 2.5 months there is message in passport status site passport will be dispatch in a week a time. since 2.5 months the shame message... so please I need help and I am also a citizenship of india. so please assist me... thanks... aftab alam...

It has been alomost 10 months after apllying for the passport and still I dont have any clue about it
I think its because that I have not used any broker for the services apllied by my self.
They can use any thing for the reason of delay but I know I have completed all the formalities tree times except paying or offering any bribe.
My apllicaion no is: lkoa05112711
And office is lucknow

Hi
Applicant's Name : JITENDER KUMAR
File Reference Number : DLH-Z600142-08
Application Date : 19-11-2008
STATUS : Application is pending for want of Police Report.
My police verification is completed after 2 months of applied date. I have also confirm that from My police station.
Now please tell me what to do.

Email ID- [protected]@gmail.com
Mobile- [protected]

Sir

My name is Vijay Kumar applied for the passport renewal on dated 26/04/2011 file number:- HYD-F014192-11. I got this process start 4 months back, till know I did not receive the passport in my hand. My organization is asking the passport immediately for official work for which I am unable to give to them. The status of the application in the passport internet portal says the same reason for past one month.
”It is to regret that due to unavoidable circumstances the dispatch of Passport has been delayed and will now be dispatched in a week's time”
Please help in getting the passport

vijay

Hii Sir,

I have applied for the passport on 18-05-2011 under Hyderabad Passport Office.. After 3months I got the online status as police verification is cleared as per the status updated on 11-08-2011.. But from that day onwards the status is not updated.. I think they are not taking care of online status update.. I checked other states online websites which are updated.. But Hyderabad passport office is not updating the status.. Please check it once and try to clear this problem..

Dear sir,
this is to bring to your notice that I had applied for a re-issue of passport on 21-07-2010, with file ref no. - Jpr – w060297 -10.The police verification was cleared on 10th jan. 2011.
I checked my status on 21-01-2011 that time status was that
"police report is clear and the passport is expected to be dispatched
by 28-01-2011 and subject to all documents being in order".

I checked my status of passport in march 2011 which changed to
"it is to regret that due to unavoidable circumstances has been
delayed and will now be dispatched in a week's time."
On website updated on 03-03-2011

I went there two times and requested they said police report is not clear and I again filled 2 police report form they told me that we will sent these documents to bharatpur officially. Second time police came and meet to me and sent report to passport office.

I went again to passport office on 02-04-2011 at 3.00 pm those people forbid to me nothing can be done this time come tomorrow at 9 pm. I requested again the concerned authorities, the answer was same. Due to some health problem I came to my native place bharatpur, I was suffering by stone problem.

I took 2 months treatment and checked my status on 24th july 2011 status was horrible .
.
It has been reported that you are not residing at the present address
given in your passport application. Please explain, why you have given
wrong information and furnish your correct residential address with
proof.

After that I sent mail to regional passport officer’s email ID : rpo.[protected]@mea.Gov.In
with attached photos files of following documents on 27-07-2011

sbi passbook.Jpg ‎ (290.2 kb)
sbi passbook last page 13-07-2011.Jpg (292.2 kb)
application for character certificate.Jpg ‎ (398.7 kb)
police character certificate.Jpg ‎ (511.7 kb)
police report page 1 rbm hospital chowki, bharatpur.Jpg ‎ (428.8 kb)
police report page 2 rbm hospital chowki, bharatpur.Jpg ‎ (213.6 kb)
ration card and gas diary.Jpg ‎ (591.6 kb)
gas receipt slip july 2011.Jpg ‎ (260.9 kb)
tele phone bill.Jpg ‎ (653.5 kb)
ward member's certificate. Jpg ‎ (563.9 kb)
voter ID.Jpg ‎ (537.1 kb)
voter id2.Jpg ‎ (556.7 kb)
and other documents those are very sufficient to prove that I am living here and have my own house and everything like motorbike, bank accounts, lpg connection, telephone connection in bharatpur.
Particular address that I gave in my application form. I gave you true information.

If need, I will forward the mails those I sent to rpo jaipur, they ( passport office people ) never reply. They never picked up telephone. I have tried many times.

I requested to you sir, kindly rectify my major problem of mental stress, and help me to issue my renewal passport.

Veer vaibhav mishra s/0 sh. Ramveer mishra
43/46- shastri nagar/Ram nagar
close to lohagarh sec. School
near the central school, bharatpur ( rajasthan) 321001
mobile-[protected]

http://www.grahakseva.com/complaints/25833/passport-delayed-for-more-than-one-year

hi,
I applied for passport in basavangudi post office in oct 10, I was told by the passport agent in post office that the entire process will take 4 months and I will receive the passport only after 4 months, I agreed to it and in nov10 police came for verification and all completed, file moves up to commissioner's office and this office moves the file on 30/11/10 and the regional passport office scanned the same for passport printing on 03/12/10. however whenever I tried to call or get my status update I was only advised to go to commissioner's office saying the file is not moved. when checked with commissioner's office they confirmed me police verfication has been sent out and it was sent through online and how can the RPO scan it when they never received it. the customer care is of no use, they just read what is written and it is the same thing that I check each time online when I track my status. wrote email to headoffice in delhi and it was of no use. I wonder where do I go to get my passport its been 8 months since I applied. I guess this is quite a long wait and test of patience. I need someone to please come up and help me. and the way these passport appointments are working, I have to stand in queue for 4 hours early morning to get one appointment. where as everything required is done on my passport and just that I have not been handed over my passport. can someone help? raj

I didnot receive passport
Dear Sir,
I have applied passport for my spouse and Police verification also done on 20-03-2011 and report sent to Passport office at a same time after verification . But till now i have not received the Passport.
When checking the status on line still shows "Police Report has not been received".
Kindly help me to get the Passport as soon as possible

Please have a look into below reference details.
File Reference Number : W601531/11
Application Date : 24-03-2011
Applicant's Name : R. RAM LAKSHMAN REDDY
Applicant's Date of Birth : 11-02-1976

Can you please verify it and kindly send me the details to my email address
shirisha.[protected]@gmail.com

Thanks in Advance.

i have given 2 applications for passport for my mom and dad, Application no- GZB-Z321716-11 in name of Neelam gupta, DOB- 12/12/1957, application dtd- 01/06/2011

2.) Application number - GZB-Z321715 in name of punit Kumar Gupta (DOB) 18/08/1955, app dtd-01/06/2011
the file has been completed and sebt to Ghaziabad office but till date the status as per net is that the Police enquiry status not upodated, we confirmed with our local police stations also they have submitted the same and with the agent also, he has in writing with ADM signatiure on same for completion of file. Then why is the same pending . Pls update the status and get the needful done on priority . This is mere delayed of the PROCESS .Pls help me in the same as this is mere harrasment of the common man.

Thanks mn regards
neha gupta
B ranch Manager
phn -[protected]

myself shabbir shah, i had applied for passport on [protected], my passport file numer is b018150, police verification is also done with in 2 weak and i had given every document and follow all procedure except giving chai paani, but when i check my passport application status it show police verification not received, den i had gon 2 mahada police station again and ask question about delay, dey said u hav not given ur native place add, i had given again my native place add, dey already taken b4 also, dey said with in monday dey send my file, but still after one weak wen i check status, show sam ploice verification not received,
call me for more detail on [protected] or my email id is “ [protected]@yahoo.co.uk ”
Is it chai paani giving so important dat without giving no work can done.plz rply

Dear Sir,

I have submitted my passport, File no. E00255010 on May 3rd 2010. The police inquiry was done after 11 months, with clear status. However, I have still not received my passport inspite of my several rounds to the passport office. I need my passport sir, as I have to go for pilgrimage to Mecca for Umrah. Please for gods sake, let me have my passport. Hoping for the best.

Regards,

Sirajuddin.

File reference no. a305950 dt. 19-10-2010 manam vasudeva rao, vijayawada. the status indicates that the passport will be sent in a week. remarks remain for the past three months. it is regretted to note such unwelcome remark. status of application may be elucated immediately.

Hi sir,

I Applied for the Passport on August 27th 2010 in Tatkal and my file No is HYD-F027455-10. Still i haven't received my Passport police enquiry has been done three months back and its more than 3 months. Because of the delay i missed my opportunities to travel abroad also.

Kindly take this issue serious and please issue my passport as early as possible other wise tell me details that i need to do to get my passport.

shashi kiran
[protected]