Anago Cleaning Systems’s earns a 1.7-star rating from 6 reviews, showing that the majority of clients are dissatisfied with cleaning services.
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Complaint about Robert Piazza Anago of Dallas Master Franchise Agent
I am very disappointed about your master Franchise owner Robert Piazza.
I'm a franchise owner who has been terminated for alleged insurance fraud. The master agent accused me of committing insurance fraud without asking to verify the paperwork with the new insurance coverage. They have decided to charge back all the months without insurance and pay the remaining balance to the owner. I tried to explain that I have insurance and even provided copies of the new declaration page statement with the new insurance coverage, which covered the dates in question from May 2023 to May 2024. However, I was interrupted and was not allowed to talk. Can you please advise on what steps to take next? Can you help me? Thank you for your assistance.
Claimed loss: 12,000 per month
Desired outcome: Restitution with wages and an Apology
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cleaning services
If I could give this company a negative star, I would in a blink. DO NOT trust their google reviews, I feel like my business is trying to deal with some shady extortionists. The contract has not been fulfilled, the customer service is a complete joke, it is almost impossible to get out of this mess, and has been very aggravating.
If a management reads this, please get back to me ASAP to untangle this mess created by unqualified personnel and complete lack of communication.
Trinity United Methodist Church
We hired Anago to clean our Christian School, Pre-School and Church. The first crew came to do the "deep cleaning" we paid extra to have done and they never completed the job. We talked to the area supervisor who came out and agreed they hadn't finished the job and they still never did. Then the supervisor said she'd give us a rebate on the work and that was never done. The initial crew that wore Anago t-shirts, brought their own equipment and knew to communicate via a note book disappeared after the the first week and suddenly a whole new crew showed up that did not know about our communication notebook, did not bring their own equipment and had not been given the in-depth tour we had given the first crew. This second crew, we discovered, was a franchise crew and when we attempted to contact their supervisor she never returned our calls. Finally we decided to sever our relationship and despite all the ways Anago failed to live up to their part of the contract they are telling us that we did not give them the correct notice as outlined in the contract. Never hire this company!
Is Anago Cleaning Systems Legit?
Anago Cleaning Systems earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Anago Cleaning Systems. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Anago Cleaning Systems's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Anagocleaning.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Anagocleaning.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Anago Cleaning Systems has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Anagocleaning.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The anagocleaning.com may offer a niche product or service that is only of interest to a smaller audience.
- Anago Cleaning Systems protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Company did not deliver promised service, overcharged for unsatisfactory work
James Giovanni, franchise owner, appraised the extent of work to be done in my home. Workers did not arrive at agreed-upon time; workers did not bring cleaning supplies and equipment as promised; workers were not experienced house cleaners, spent an inordinately long time doing simple chores poorly; left my equipment out for me to restore to proper places; left kitchen stove unusable - burners out of place, did not clean grill and griddle, but left them greasy and out of place; left undone many chores that were promised. I was billed for a full day $335 for work that ordinarily one person accomplishes in four hours. Stay away from these folks!
First Priority Pay
The owner of Anago formerly owned First Priority Pay, and Priority Pay Payroll.
This company had many customers on a limb becaus it opted to file for banrupcy
after the owner sold the company to ADP
Caution should be taken.
Tri State Cleaning Services is another name for this branch of Anago... but it is managed/owned by same owner as First Priority Pay.
It is a Franchise of a bigger company but it is run by the former owner and ceo of First Priority Pay..
Think twice. .this new company is located in New Providence NJ
Poor Investment
I thought my family and I were making a great move by purchasing into Anago not true. This is the worst experience I have ever gone throug they promise cleaning contracts never fulfill their mission. We invested $9, 000 into this company guess how many contracts we recieved 2 that's right. Guess how much a total of 1300.00. Please do not invest with Anago...
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Overview of Anago Cleaning Systems complaint handling
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Anago Cleaning Systems Contacts
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Anago Cleaning Systems phone numbers+1 (800) 213-5857+1 (800) 213-5857Click up if you have successfully reached Anago Cleaning Systems by calling +1 (800) 213-5857 phone number 0 0 users reported that they have successfully reached Anago Cleaning Systems by calling +1 (800) 213-5857 phone number Click down if you have unsuccessfully reached Anago Cleaning Systems by calling +1 (800) 213-5857 phone number 0 0 users reported that they have UNsuccessfully reached Anago Cleaning Systems by calling +1 (800) 213-5857 phone number+1 (954) 752-1200+1 (954) 752-1200Click up if you have successfully reached Anago Cleaning Systems by calling +1 (954) 752-1200 phone number 0 0 users reported that they have successfully reached Anago Cleaning Systems by calling +1 (954) 752-1200 phone number Click down if you have unsuccessfully reached Anago Cleaning Systems by calling +1 (954) 752-1200 phone number 0 0 users reported that they have UNsuccessfully reached Anago Cleaning Systems by calling +1 (954) 752-1200 phone number
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Anago Cleaning Systems emailsjudy@anagocleaning.com99%Confidence score: 99%marketingcontactus@anagocleaning.com97%Confidence score: 97%support
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Anago Cleaning Systems address1100 Park Central Blvd S Suite 1200, Pompano Beach, Florida, 33064, United States
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Anago Cleaning Systems social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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