Menu
For Business Write a review File a complaint
AnyVan

AnyVan review: They should be closed down

A
Author of the review
11:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Anyvan company is disgusting. They flaked and lied, they did not contact me until after the delivery date/time scheduled with a copy of this email below. However they also lied to my sister saying their van had broken down and would call her when they were able to show up but never contacted her again.

They lied, they flaked and I found out after the event - AVOID THIS COMPANY AT ALL COST

-----Hi Amira,

I trust this email finds you were well.

I tried giving you a call to better discuss your AnyVan booking AV8032618.

We have been unsuccessful in getting you a driver to come and accommodate you with your move today, due to low availability on drivers within your collection area. Is it possible for us to reschedule your booking for either Wednesday  or Thursday.

I understand this is not ideal, however we do have confirmed drivers available for these days.

Could I politely request that you reply directly to this email with the requested information. Alternately you can reach out to our Live Chat Team. Please click on the link below and wait 5 seconds for the Initiate chat option to appear:

https://www.anyvan.com/contact-us#

With Gratitude,

StaceyCustomer Care Executive 

0 comments
Add a comment
  1. AnyVan Contacts

  2. AnyVan phone numbers
    +44 203 872 3050
    +44 203 872 3050
    Click up if you have successfully reached AnyVan by calling +44 203 872 3050 phone number 1 1 users reported that they have successfully reached AnyVan by calling +44 203 872 3050 phone number Click down if you have unsuccessfully reached AnyVan by calling +44 203 872 3050 phone number 1 1 users reported that they have UNsuccessfully reached AnyVan by calling +44 203 872 3050 phone number
  3. AnyVan emails
  4. AnyVan address
    6th Floor - The Triangle 5 - 17, Hammersmith Grove, London, England, Greater London, W60LG, United Kingdom
  5. AnyVan social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024