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Delivery.com
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1.0 4 Complaints
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Delivery.com Complaints 4

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L
4:12 am EDT

Delivery.com bad experience

I ordered food and they said it will be delivered within one hour. It didn't arrive and I called the restaurant. I was told that they didn't send anything and actually didn't receive information about it. That was very strange. Now I want a refund because they took off my money in a minute. Unfortunately, their customer service is slow and doesn't seem to be interested in my issues.

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L
4:56 am EDT

Delivery.com unbelievable!

Is it ok that they cancelled a delivery forty minutes after ordering?!
That wasn't the first time and I'm sure I didn't everything correctly. I placed my order and was immediately charged (as usual). The order was confirmed and I started to wait. But 40 minutes later they called me and said that due to several reasons the delivery was cancelled. Yes, but my money was taken.
Trying to get my money back, but no one picks up the phone. Great...

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W
6:03 am EDT

Delivery.com bad experience

This was a terrible experience.
They delivered a cold food and it was extremely not delicious. And they brought it from a different place.
I immediately called them and heard their apologies for the inconvenience. I was said that they mixed up orders, which means that my food was delivered to someone else. I don't know what to say except for "bad bad bad"

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Is Delivery.com Legit?

Delivery.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Delivery.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Delivery.com is known for their high standards and safety. If you're thinking about dealing with Delivery.com, it's wise to check how they handle complaints.

We found clear and detailed contact information for Delivery.com. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Delivery.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Delivery.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Delivery.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Delivery.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Delivery.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

ComplaintsBoard
L
4:35 am EDT

Delivery.com very disrespectful

They forgot to notify me about cancelling my order, even though I was waiting for it for about one hour. Thank god I called them and found out it. I just wasted my time. To refund my money I have to wait for 4 days. Why so long?
This is wild.
Please do something to organize your job, or you will start losing customers for treating them that way.

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C
C
Cheryll Majid
US
Jan 04, 2020 11:01 am EST

Order number [protected]
[protected]
I still have not received my order two weeks later. No correspondence from them
When I called FEDEX they had the wrong number.
This is unacceptable

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Overview of Delivery.com complaint handling

Delivery.com reviews first appeared on Complaints Board on Aug 17, 2017. The latest review bad experience was posted on Aug 28, 2017. Delivery.com has an average consumer rating of 1 stars from 4 reviews. Delivery.com has resolved 0 complaints.
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  1. Delivery.com Contacts

  2. Delivery.com phone numbers
    +1 (800) 709-7191
    +1 (800) 709-7191
    Click up if you have successfully reached Delivery.com by calling +1 (800) 709-7191 phone number 0 0 users reported that they have successfully reached Delivery.com by calling +1 (800) 709-7191 phone number Click down if you have unsuccessfully reached Delivery.com by calling +1 (800) 709-7191 phone number 0 0 users reported that they have UNsuccessfully reached Delivery.com by calling +1 (800) 709-7191 phone number
  3. Delivery.com emails
  4. Delivery.com address
    55 Water St., New York, New York, 10041, United States
  5. Delivery.com social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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