Aptive Environmental’s earns a 1.9-star rating from 31 reviews, showing that the majority of customers are dissatisfied with pest control services.
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Pest control
This company is a scam, service is shoddy. they are supposed to come monthly. That’s hit or miss. Last time they came out I wasn’t even home but i got an email syaing they treated my house. There has never been even one time when they did come out that theyl treated my whole house. Always an excuse. Spray a little here and there and go. In and out in about 5 minutes. I signed up in 7/21. My house wasn’t treated in 9/21, 10/21, 12/21, 1/22. They have me scheduled for treatment 2/22, 8/22, 2/23, 8/23, 2/24 and 8/24. It appears my monthly treatment turned to maybe every other month to every 6 months. I could do better with the spray you can buy at lowes. My major concern was all the spiders and webs that get on my back porch. Its now been 6 months since my back porch was treated. The few treatments that were done done nothing to control the spiders. Buyer beware. This company is a scam.
Desired outcome: Ive asked that they cancel my account and I revoked their right to use my credit card. I want the account canceled and to be done with this nightmare.
pest control
Aptive sales man came my Home and gave an offer of $99 per quarter for 4 quarters with no initial fees. I rejected the offer and then i received an email in addition I will get amazon $50 gift card, Then i registered the service and booked an appointment. The Lady came for initial service and I was surprised that she don't have any information of my contract and she charged me the regular charges which i didn't signed for. Technically i should not pay any amount. However i am received emails that my amount is due for payment and adding surcharges. Amazing part is when ever i call customer care they said some one from upper management or Billing department will call me but no one called me since 4 months. This annoys me a lot. I just want to close the account with no dues. If i didn't get any solution then i might have to go to attorney to resolve this issue.
Pest control
Be aware about these people. They will make promises they couldn't do. They will spray in front of your gate ( if no ones around ) and will collect payment direct to your account since we sign and was fooled in the tip of our noses. They did this to us 2X-3X already. Called customer service and talked to their manager but of no help. Wanted to sue this company.
Where will I start.
Being billed for a service I never ordered, not do I need it. Have called company noting this. Still appearing on my credit card bill. This is a pest control company. I already have a pest control contract which has served me for years. I definitely do not need this, n or would I ever have ordered it.
Keep trying to get a refund on my credit card with N O luck.
i live at 2600 stoneridge dr modesto ca 95355 i signed a contract in June have had 1 service no one has returned do not RETURN i cancel for no service in four months please take me off your list
I agree 100% with your comments. I am having the same issues in Santa Clara. They came out to my house and supposedly sprayed the next day I have ants all over the place. I called 4 times to tell them either to come out and re-spray or give me a refund and I will have someone else do it. No response, the manager will not return a call. I chatted on line to give me a number in the corp office and I got a local Aptive guy in Salt lake city. This company is a hoax. I would not have service done by them.
I totally agree with you. It is horrible that a person came knocking at my front door and leaving a piece of paper checking what she supposed to do. But, all she did brushed my gutter with long handled brushed. That's it. She did it once. After she did one round I came outside and found her setting in the truck.. Omg! And it charged us. I am not satisfied with their work at all. Told my husband to cancel it.. my husband said "we can't cancel it yet because they will charge us with cancelation fee's." What a bunch of #### right there. So now, we have to wait till SEPTEMBER 2017 TO CANCEL.
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Aptive Environmental Contacts
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Aptive Environmental phone numbers+1 (801) 852-5239+1 (801) 852-5239Click up if you have successfully reached Aptive Environmental by calling +1 (801) 852-5239 phone number 0 0 users reported that they have successfully reached Aptive Environmental by calling +1 (801) 852-5239 phone number Click down if you have unsuccessfully reached Aptive Environmental by calling +1 (801) 852-5239 phone number 0 0 users reported that they have UNsuccessfully reached Aptive Environmental by calling +1 (801) 852-5239 phone number+1 (844) 576-0177+1 (844) 576-0177Click up if you have successfully reached Aptive Environmental by calling +1 (844) 576-0177 phone number 0 0 users reported that they have successfully reached Aptive Environmental by calling +1 (844) 576-0177 phone number Click down if you have unsuccessfully reached Aptive Environmental by calling +1 (844) 576-0177 phone number 0 0 users reported that they have UNsuccessfully reached Aptive Environmental by calling +1 (844) 576-0177 phone number+1 (844) 585-5517+1 (844) 585-5517Click up if you have successfully reached Aptive Environmental by calling +1 (844) 585-5517 phone number 0 0 users reported that they have successfully reached Aptive Environmental by calling +1 (844) 585-5517 phone number Click down if you have unsuccessfully reached Aptive Environmental by calling +1 (844) 585-5517 phone number 0 0 users reported that they have UNsuccessfully reached Aptive Environmental by calling +1 (844) 585-5517 phone number
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Aptive Environmental emailscontactus@goaptive.com100%Confidence score: 100%Supportcustomersupport@goaptive.com95%Confidence score: 95%supportlegal@goaptive.com88%Confidence score: 88%legal
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Aptive Environmental address5132 North 300 West, Suite 150, Provo, Utah, 84604, United States
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