AquariumPlants.Com’s earns a 1.9-star rating from 9 reviews, showing that the majority of aquarium enthusiasts are dissatisfied with plant selections.
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I order from AquariumPlants.Com on 8/3
I order from AquariumPlants.Com on 8/3. Still no shipping date and I've sent lots of emails asking for info. It's now 8/27 and I still haven't heard back, even after asking for a refund. I saw some complaints about this company on ComplaintsBoard.com, but they had what I needed so I went for it. I've never had this happen with a website before. I guess I shouldn't have taken the risk.
I got my plants from AquariumPlants.Com in just 3 days
I got my plants from AquariumPlants.Com in just 3 days. They were packed real good for the long trip and all the plants were healthy. The rooted plants were easy to divide into 2 or 4 plants, so I got my money's worth. I'll definitely order from them again and check out their other stuff too.
The plants arrived in great condition, they are a beautiful addition to my planted tank.
Extremely satisfied with my order. Of the several varieties of bunch plants each contained a good quantity of stems and all the rooted plants had healthy root systems.
Great selection, great prices! Very happy with my order, will order from them again.
all plants came on time, carefully prepared for transport and in pristine condition. Exceeded our expectations, well done.
I made a big mistake buying plants from a shop in another state
I made a big mistake buying plants from a shop in another state. They sent me some bad plants. They said each bunch of stems comes with a weight, but they didn't include any. When I called for help with the bad plants, a guy who didn't know the plant names answered the phone. He wouldn't transfer me to someone who knew more and instead called me names and hung up.
I hope my bank can help, but these guys didn't. They took a lot of my money.
Got exactly what I wanted! Will be back for more plants in the future!
Plants were delivered in pristine condition. They were well protected and perfect!
The plants were better than expected and arrived on time.
This store is bad news!
This store is bad news! I Googled them before buying anything and boy am I glad I did. They're a bunch of crooks! I ordered something and they took my money, but never sent me anything. No tracking number, no notification, nothing. When I asked for a refund, the guy I spoke to said they couldn't access my credit card. I asked again, and he was still polite. But the third time, I lost my cool. Then some guy called me stupid and said I didn't know how to order. What a jerk! I don't think they're even real employees. They're probably just a bunch of scammers running a website. But when I threatened to report them to the ComplaintsBoard.com and my bank, suddenly they were able to refund my money. What a coincidence! Don't buy anything from these guys. You'll regret it, just like everyone else who's dealt with them.
all plants came on time, carefully prepared for transport and in pristine condition
all plants came on time, carefully prepared for transport and in pristine condition. Exceeded our expectations, well done.
AquariumPlants.Com Complaints 4
I emailed these guys a bunch of times to get an invoice for my package, but they never got back to me
I emailed these guys a bunch of times to get an invoice for my package, but they never got back to me. It's been like a week now and I'm still waiting for my stuff.
Got my order from AquariumPlants.Com and it's not what I expected
Got my order from AquariumPlants.Com and it's not what I expected. The big mama plant I ordered was supposed to have 75 stems in a pot, but what I got was 4 plants with only 5 stems each. Not cool.
I bought sum plants from aquariumplants.com but they sent me the wrong one
I bought sum plants from aquariumplants.com but they sent me the wrong one. I told them but they didn't do nothing about it. I got Green Temple instead of Green Temple Narrow Leaf. I called them and they said they sent me the right one but they didn't. I got proof with pictures. They need to fix their mistake.
Is AquariumPlants.Com Legit?
AquariumPlants.Com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
AquariumPlants.Com has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of AquariumPlants.Com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Aquariumplants.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Aquariumplants.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for AquariumPlants.Com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Aquariumplants.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Aquariumplants.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The aquariumplants.com may offer a niche product or service that is only of interest to a smaller audience.
- We noticed that aquariumplants.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.
I ordered some plants from AquariumPlants.com on 1/10 for $48.91 and paid an extra $38.37 for overnight shipping
I ordered some plants from AquariumPlants.com on 1/10 for $48.91 and paid an extra $38.37 for overnight shipping. The website said that orders placed before Sunday would be shipped on Tuesday, but I didn't get any notification on Tuesday 1/12. I sent a message through the website's secure messaging option explaining that I was having surgery on Thursday and wouldn't be able to accept the package if it arrived late. I didn't get a response, but I did get an email saying that my items had shipped and would arrive on Thursday when no one would be home. I called the company and explained the situation, but the man who answered the phone said that they weren't a "techy" company and didn't usually respond to emails. He didn't offer any solutions and said that he wasn't willing to work with me. The plants will be sitting on my porch in Pennsylvania in January for several days with temperatures in the teens, which will kill them and void any guarantee. The company won't do anything because the plants have already been shipped and they refused to contact me before shipping.
About AquariumPlants.Com
Their website offers a wide selection of live plants, including popular species such as Java Fern, Anubias, and Amazon Sword. They also carry a variety of rare and hard-to-find plants, making them a go-to destination for serious aquascapers and plant enthusiasts.
In addition to plants, AquariumPlants.com offers a range of aquarium supplies, including lighting, CO2 systems, fertilizers, and more. They carry products from top brands in the industry, ensuring that customers have access to the best equipment for their aquariums.
One of the standout features of AquariumPlants.com is their commitment to customer service. They offer a satisfaction guarantee on all of their products, and their knowledgeable staff is available to answer any questions or concerns that customers may have.
Overall, AquariumPlants.com is a top choice for anyone looking to add live plants to their aquarium or upgrade their equipment. With a wide selection of products, competitive prices, and excellent customer service, they are a trusted and reliable source for all things aquatic.
Overview of AquariumPlants.Com complaint handling
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AquariumPlants.Com Contacts
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AquariumPlants.Com phone numbers+1 (813) 708-1044+1 (813) 708-1044Click up if you have successfully reached AquariumPlants.Com by calling +1 (813) 708-1044 phone number 0 0 users reported that they have successfully reached AquariumPlants.Com by calling +1 (813) 708-1044 phone number Click down if you have unsuccessfully reached AquariumPlants.Com by calling +1 (813) 708-1044 phone number 0 0 users reported that they have UNsuccessfully reached AquariumPlants.Com by calling +1 (813) 708-1044 phone number
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AquariumPlants.Com emailsorders@aquariumplants.com99%Confidence score: 99%Sales
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AquariumPlants.Com addressAddress in BBB Files, Plant City, Florida, 33565, United States
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AquariumPlants.Com social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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The turtles Loved the Plants! They ate them up pretty quick. Probably going to have to find someone local. However, thanks for getting it here in perfect quality and condition.
I love, love, love my Japanese irises! They came all damp and enclosed in bubble wrap! They are gorgeous! Thank you!
Plants were nice green and healthy,they showed up fast too..
The plants are fantastic for my aquarium. They were packaged well, bubble wrap with damp Papers with a lot of layers in a large " Zip lock " Bag. All were big or long, however one wishes to describe it. I have ordered from two different internet vendors and this company is by far the best for the quality and value.