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CB Reference Archives.com Simple low class scam by losers who depend on the user not reading the terms and conditions
Archives.com

Archives.com review: Simple low class scam by losers who depend on the user not reading the terms and conditions 57

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Author of the review
5:22 am EDT
Review updated:
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First, they say FREE. So why does FREE require a credit Card? Next, they TRICK you into going through several steps/screens and then bam: no results unless you give them credit card information to see the results of the FREE query. Simple low class scam by losers who depend on the user not reading the terms and conditions and failing to CANCE the Service... these folds are depending on ripping off unsuspecting folks...

57 comments
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BillB5678
Pittsburgh, US
Dec 29, 2015 4:04 pm EST

They also offer as part of the subscription access to public trees at Ancestry.com. So they're exploiting information that we have provided publicly to Ancestry members. I didn't provide my public tree information for those crooks to steal then charge their subscribers for access. This should be illegal and if Ancestry.com approves then I'm finished with them and will make sure everyone else knows about this scam.

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Sandy Spears Griffin
US
May 09, 2016 9:33 am EDT

I dont have a subscription and yet I was charged. I entered my email address and it say I do not have an account. I have been on hold for a long time waiting for a person to speak to. I can not cancel because I do not have an account. I sent an email and I am growing more and more frustrated with this. How did they even get my credit card info?

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toffjentx
US
May 10, 2016 1:03 pm EDT

My problem is not with the terms of service but the fact that just an hour after I entered my card information for my "free trial" my card number was stolen and used twice at a gas station and I had to report the card as stolen. My opinion they sold my card information.

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Rubyswfla
Cape Coral, US
Jun 03, 2016 8:33 am EDT

I ordered online on 9/25/12 a marriage certificate that I need to summit to Social Security in ten-days period. I paid an extra fee for overnight shipping ($12). I paid a total of $95.78 for two certificates. Since I didn't get a track number from Archives.com, I kept watching the status of the order. After three days of having posted the order I called Archives and found that I may get it sometime next week. They claimed that the delay is because it takes at least a week to get it from the county. I found that this is not true. A friend of mine got the certificate today without any problem (same day) for only $2. It is a public record and anybody could get access to this information. What I found is that Archives takes advantage of the customers no telling them from the beginning when they are going to send it. So, any day they got the document is fine for them, because they already have charged your credit card. They may not realize that this practice bring serious consequences for the customer. Social Security said that if I do not summit the document on time, they may disregard the claim o deny it. Very upsetting situation!

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Evelyn Tarkington
US
Jun 07, 2016 11:01 am EDT

I have been charges 7.95 for a service I never signed up for. My credit card was stolen and we think it happen at that time and also my computer was hacked.

The date it first started was March 13, 2015. I would like all my money back.

Thank you,

Evelyn Tarkington

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Kyle Hill
US
Jul 09, 2016 2:02 pm EDT

Capitalism is dying as it all goes towards rich one percents who own the world. Newspaper archives dot com is a 10 percent wanna be and have the mindsets of such. We have ZERO competition and a detracting economy. Microfilm still proves superior and will be even more as we all head to smartphones which can't do the news reading stuff.

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Kyle Hill
US
Jul 09, 2016 2:03 pm EDT

If newspaper reading can be done on a smart phone in a user friendly format then we have a chance of real newspaper archives being online. That is why Google News Archives likely closed down because they realized it's impossible to do it on Android and it's even more absurd to please the remaining 100 people who uses actual computers and not phones which have no internal memory.

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Kyle Hill
US
Jul 09, 2016 2:05 pm EDT

Newspaper archives dot com cannot be read on a tablet or smart phone and neither can Google News Archives. I've tried it and I doubt the creators are unaware of that fact hence no longer updating.

If news reading can be easily done on an Android then we have a chance but they are not going to please the 100 remaining PC users left.

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Kyle Hill
US
Jul 09, 2016 2:06 pm EDT

[censored]. Why is my first comment appearing just fine but anything else not appearing? This is downright censorship! You hear me mods this is downright totalitarian style of doing things.

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Robin Bertozzi
US
Oct 01, 2016 7:12 pm EDT

I am admittingly an idiot. I gave my credit card number then cancelled. I pay my card through online bill pay every month and rarely check the bill. Who knows how long I've been paying for this free service. I believe this was almost 4 years ago or more ($10 a month) I wish I could get my money back. WTH. I have never used this and spent a ton of money. I cancelled online today. I'll update this comment page as to whether they actually cancel.

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kerri976
US
Jan 07, 2017 10:53 pm EST

Went to order an uber home from work at 1 a. M. And its freezing... Not enough money in my account?! What. Couldn't figure out what this was, took me almost an hour... Seems they charged me $50! Wtf! Yes $49.95 and i didn't sign up for anything! I entered my card info then closed the window without agreeing... Was just checking the site out. Do not sign up for anything with them. I guess their systems copy everything.In no way would i ever pay that amount of money for anything like that... ###holes. Im sure the call to them monday will be a not very nice one. My bank wanted me to close my account and open a new one which i just dont want to do, as the length of an account can effect your credit and such. So pissed! And i know i didnt sign or agree becasue their is no login file or my pc for this site and i save all passwords etc. Scam scam and more of a scam. Dont even visit this site.

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brotherade
US
Oct 28, 2018 1:45 am EDT

do not remember using their services.

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Brenda Copeland
US
Nov 11, 2018 9:43 pm EST

This company does not make it easy to cancel subscription, or even contact them. They are fast to take your credit information but very difficult to contact them. If I had not found the number to call on the complaint board I would have been unable to cancel the subscription.

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James Meyer
US
Aug 02, 2019 5:15 pm EDT

I agree, These people are a scam. Didn't even give them our credit card number but they were still able to find it and charge our account. Called their NEW NUMBER [protected] and finally got through to a person. Demanded to know who they were and they only said Archives.com. I then demanded their Federal EIN and full business name and address so I can file a complaint. They promptly refunded all my money from the 4 months of their siphoning and never gave me that information. BEWARE, they can gather your information now without you even entering it.
They could not even tell me which card was used. Time to change our cards.

ARCHIVES.COM
[protected]
ARCHIVESSUPPORT@ARCHIVES.COM

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Michael Welsh20
US
Sep 21, 2022 6:45 am EDT

Iam being charge 10.59 and I don't know why? I wanrmt it cancel immediately I never signed up for any of this please reimburse my $10.59 thank you

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  1. Archives.com Contacts

  2. Archives.com phone numbers
    +1 (888) 896-4442
    +1 (888) 896-4442
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  3. Archives.com emails
  4. Archives.com address
    1300 West Traverse Parkway, Lehi, Utah, 84043, United States
  5. Archives.com social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all Archives.com contacts
Archives.com Category
Archives.com is ranked 2 among 5 companies in the Reference category