Argosy University
Reviews and Complaints

Argosy University charged me fraudulently for course and now my student loan is over 46k. I can't attend another institution now because all of my classes are unaccredited and I can't get into more student loan debit. This is unfair that Argosy is the reason I can't complete my education. This has bothered me mentally and has caused a lot of stress and depression in my life.

Patricia Parker Student ID: [protected]

My financial aid covered my last class in September 2018. The class ended October 10, 2018 I was to start school again in February 2019, under a payment plan. I have been charged for a class starting October 17, 2018-- Professional and Ethical Issues in Forensic Psychology.
charges payments balance
Professional & Ethical Issues in Forensic Psych 10/17/2018 $333.60 $3, 033.80
Tuition 11/20/2018 ($1, 334.40) $1, 699.40
Digital Textbook 11/20/2018 ($15.00) $1, 684.40
Technology Fee Undergraduate 11/20/2018 ($45.00) $1, 639.40
Tier Tuition Reduction 20 Percent 11/21/2018 $266.88 $1, 906.28
Tuition 11/21/2018 ($333.60) $1, 572.68
Tier Tuition Reduction 20 Percent 11/26/2018 $66.72 $1, 639.40
Collection Agency Fee 04/09/2019 ($72.13) $1, 567.27
Collection Agency Payment 04/09/2019 $255.75 $1, 311.52

Total Charges/Credits
$68, 857.27 /$67, 545.75 Balance $1, 311.52
I have already made a payment to the collection agency, but upon further inspection I do not believe I own Argosy anything. My degree audit that shows the classes I have taken and are paid for.

I have had numerous issues with the accuracy of information provided to me in regards to financial assistance. It got to the point I could only work with the supervisor to correct previous issues and continue to maintain the accuracy of my account. This last instance has provided me great grief and a huge issue. The supervisor was on vacation and advised me to work with the financial advisor I was previously assigned to. I was running out of financial aid and was advised I would have a balance if I continued school. I had to make a decision if I should continue or leave. I asked specifically in which I have emails that back this up, what would be my balance If I was to leave. I was advised 403$ and it would only be higher if I was to continue. So based off of this information I decided I would drop out and when I was able I would pay the balance of the 403 and either transfer to a cheaper school or see if I could get assistance with paying for the last 10 classes I have left. To my surprise I get a letter saying I owe close to 2500$. I reached out to the supervisor who said this information was correct and even though I was ill advised I still would owe this. Now I have to come up with a way to pay 2500 vs the 403$ that I was not only ensured I would owe but also made the decision to drop out based on a this balance. I feel as if this is unacceptable to falsely give information that greatly impacts people's lives. I'm 10 classes away from Bachelors degree and this major inconvenience has left me with a financial hardship that is crippling.

A financial aid hold was put on my account which blocked my academic advisor from being able to register me for classes. However, I was never told that I had a hold on my account, nor given a reason for why that was the case. The only way that I was made aware of this, weeks later mind you, is that with the financial system being down for maintenance from 11/10-11/20/18 I received an e-mail from the school saying to contact financial aid advisors prior to the outage if anything needs to be addressed, so I reached out to financial aid counselor, Tanya, from the OC campus where my online school is based, on 11/1/18 and I told her about the e-mail I recieved and I explained that I was reaching out to her because I had financial aid due to me which should have been disbursed on 10/22/18 but I had not yet recieved it. So I expressed to her that I would like to get that resolved before the outage happened. She promptly responded and told me that my financial aid will be disbursed when I am active and that currently (11/1/18) I was not, which was news to me, because this whole time I believed that we had been on brake and that's why no classes were showing up on my online portal. So right away I reached out to my academic advisor, Javier, who explained to me that he had been unable to register me for classes because Tanya had put a financial aid hold on my account, and I explained to him that this could not be because my student balance was actually showing that Argosy owed me $15. He told me to speak to her about it and that he would also reach out to her, so I did, that same day, 11/1/18, I e-mailed her back asking her why she had put a hold on my account and why I was not informed about this as sooner. I no longer got a response from her. A few mintues later Javier called me back saying he had spoken with Tanya and that she had lifted the hold, and that he had scheduled me for classes which were to start on 11/15/18, but that he was unable to explain to me why it had been put there in the first place. This all happened on 11/1/18, and after numerous attempts to get a hold of Tanya, so that she could explain to me what had happened and how that hold was going to affect my financial aid amount and date of disbursement, she has still not reached out to me to offer me any kind of explanation. It is now 11/14/18, and I have still yet to recieve any answers or financial aid disbursements, and I am scheduled to start class tomorrow, but now, since I missed out on some courses, my account is showing much less financial aid than what it had shown in the past.

lied to during interview- we will take care of everything they said. we will pay for summer courses they said- true w mgi bill, not true w loans nor grants.

90/10 veterans targeting still active. told them I was disabled but they wanted to force a job on me anyways. USAA(the bank) not thru USAJOBS- add an extra A and you have the banks employment webpage. Was not impressed. jobs are on clearanceJOBS and USAJOBS.com. The push for linkedIn- which is a droid phone trap of who nose who- but only by email was a joke. I already have indie website with the info I - I dont need it in 50 more places.

I had to do all the transcripts work- financial advisor files all of the paperwork, claims one form is missing- a form that if Mr.Banks did his job- he would have. The form I need to fill out is nowhere to be found. system says I didnt complete financial work, rejected enrollment app- so I had to do it twice.

They blame IT dept but that gets kicked back to financial and enrollment when you call them.

So I chewed out mr, banks to his bosses and himself and set them straight as a tack. Of course they dont like this- and will do anything to take advantage of a disabled veteram with back problems.

When notified of the financial paperwork snafu(s)-all of a sudden theres 50 snafus w the govt--(on tax free income- when I havent worked since 09) all of a sudden corporate wants foam at the mouth.

Ive already contacted the responsible AZ lic board. Id be happy to contact the one in Cali- by the coporate office to shut down this scam. university dodges taxes also- MGI Bill is GOVT funding- just not loans or grants. They classifiy it -still- as non-govt sourced money to dodge taxes.

whole inquiry from congress leaning into this U and deVry as of last december. I know bc I got a check from the FTC. If you look at these campuses- they are slowly being eaten away. This is why. They con people.

I want this company cripple or out of commission. I dont want to know further teaching issues. My money goes to capella- without question. Not a dime to this con artist.

I have emails, I have paperwork, I have internal system images on my phone. The enrollment counsellor DID NOT do his job- and I have enough to bury him in details.

My student loans and grants total 80, 000 without interest my stipend was 10, 000 if you go to the financial page the total so far for my education is 64, 000 with 63, 000 already paid, leaving me with a balance of 1, 000 I am getting phone calls and bills in the mail. How is this possible that I owe the school.when my loans and grants exceed the present balance.

I attended Argosy University Online from Oct 2015- July 2018. During this timeframe, I managed to get to the end of my Associates in Business Administration. Upon entering the last class my advisor (throughout the entire course I struggled with NO help from the professor or my advisor). My assignments sat in the Dropbox for 2 weeks at a time before being graded. I complained to my Advisor to no avail. In the end they dropped my course and "kicked me out" stating that I had gone over the "allotted timeframe" as to whichI was supposed to finish the Degree. I was told I could Appeal my grade so I did. Sent in 2 letters of Appeal that would be "no good"."They wanted too know my personal business as to why I could not pass the class. I NEEDED HELP. No one at Argosy University would help me. I just want to get my Associates Degree so that I can do something good for my life and my son's .

I am currently a student of Argosy University. I'm currently trying to complete my classes but my current Senior Academic Counselor ' Nicole, Dewater' will not response to any of my phone call or emails. I have been trying to contact her since January 1st and only have received two responses from her stating "have you talk to your financial advisor"? 'Christopher, Vehon. I have not been able to contact him either. Its like a game of phone tag. I am in the United States Military and rely on Tuition assistance to cover the cost of school. In order for me to request 'TA' I need the price of my class two weeks prior to the class date. Nicole sends me an email with the prices 4 days prior to the class dates. When this occurred I was not able to submit my 'TA' form and got withdrawal out of school.

So I made the mistake of returning to Argosy for my bachelors degree in Business and since they have changed my financial advisor to Danielle Gordon at the start of my program a year and half ago I have had nothing but problems. Every time I have questions or concerns she never gets back to me nor anyone else. It will be 2 weeks later of me calling everyday and then they finally get back to me but don't even help me or find solutions. They charge so much that I'm about to max out on student loans I can get just for a bachelors degree. She sent my scholarship back that I got and then tried to tell me I couldn't receive it as a stipend that money could come in handy right now as I have to pay out of pocket when I shouldn't have too because of their mistakes. When I tried to ask about scholarships at the school all she said was I need to google it and figure it out. Aren't they there to help you and answer your questions? They don't all they worried about is collecting money from you but not giving you awards that you earned for hard work.

Please do not go to this school. I finished my BS degree and they kept my financial aid money and I never received my diploma. This school is a rip off and do not care about any students only about how many they enroll to keep the doors open. Do more research online you will see. I worked there for over 8 years these people are [censor] and do not care about one student only putting people without jobs in school and be stuck with $60k degrees.

I signed up for the doctoral program at argosy back in Oct 2016. Irwin Banks was my enrollment adviser and he informed me that my internship was to be completed in Atlanta, GA. i was in agreement with the terms and conditions so I enrolled in the program. However, 3 days before the start of my second class I was contacted by my academic counselor(Dominic) and he informed me that my residency was coming up and he mentioned that it was in Dallas, TX. When I contested and explained to him that Irwin set me for Atlanta, he told me that Dallas or Minnesota were my only 2 options and that Atlanta wasn't even being offered back in October when I enrolled. I was devastated and told him that I can't or won't continue with the program because I signed up undedr different pretences. I requested to speak with the Dean of Students. I also sent several emails and made several calls attempting to rectify this situation and get a resolution, but to no avail. No one has called me back or emailed me but yet I have received invoices for a balance owed.

My daughter graduated program Psychology (AA) - Non-Term Program Version whooping $40, 735.00 charged by Argosy for two years. Originally we where told it should be no more than $32, 000. But, my daughter received loans and grants for $36, 684.97. I have ledger from Argosy, but is looks very strange and same classes are listed twice with different numbers. Last class she missed by 1 point to pass and had to retake it. We where told that she will not be extra charged for retake unless she fail ( she pass it with A ). That was a big lie, she was charged twice and payment received from grants was applied to retake class, basically she end up with $4050.33 balance to pay. She can't get Diploma until balance is paid off, but they told her she can get transcript. I am arguing the tuition and I want them to dissolve the balance, because it was overpriced and end tuition was totally different from the cost they originally claimed to be .

I was lied to. I was misinformed about due dates for stipened, which is almost three months late, as the semester is drawing to a close. I was not able to speak to administration, nor the dean, nor the enrollment services, nor the helped in any way with my upcoming transfer. Argosy is strictly about the almighty dollar. The employees are not skilled nor proficient, I dare not dream they are even trained. I would like to see Jermey Lockabough, Brett Shovick, Robert Adams, And Justin Snyder terminated. I would like to to see Argosy University disenrolled for the accreditation of the Department of Education. Debbie Oswald is also not in contact with me since approximatelt October. She has refused to return my calss, and I would like to see her terminated.

Hello I am still having issues with paying the balance that I'm said to owe. Initially I remember signing an agreement saying I would owe $203 at the end of the term. Later I received an email saying I owed 2692.80 and then another a few weeks later saying I owe $1500.I know I took 2 repeat courses and I remember contacting Dr. Yarborough because I felt the grades were unfair and that I shouldn’t be charged again for the poor grades I received and I challenged the instructor. In the Interviewing techniques course I recycled my work after receiving written consent from the instructor and there was a drastic change to my grade which was a D+ to a B-. In the Advanced General Psychology course my grade went from a D to an A, again with recycled work. I also remember receiving a final with a B on it then being told that it was actually a D and my grades did not add up. I have spoken with the Illinois Board of Higher education and they have instructed me to first make contact with the school about my grievance and try to have this matter rectified. I am challenging the validity of the debt that Argosy university claims that I owe and I should not have any out of pocket costs if I was receiving each credit hour at $250 coupled with some fee waivers, loans, military grants and financial aid. I would like this fee to be waived and allowed to receive my transcripts. At the time when i was finishing my degree I also let the school know I was at the end of a high risk pregnancy and now I have a child with a disability. I would like to be debt free and be able to utilize my degree so I can finally find employment. I no longer have access to my emails from that point but I have hope that someone does and my information can be accessed and this issue resolved.Please contact me via email at [protected]@yahoo.com or by cell phone at [protected].

This school has been a train wreck from the first week I enrolled. It started with my administrative representative and got worse when I had to talk to my financial adviser. I am currently on my 9th financial adviser and I still get Argo's favorite answer which is "I don't know". This school has been a waste of over three years of my life and I will be graduating soon. I have a very high GPA and am not complaining about this school because I am failing. This was my first experience with an online school and it will be my last. I am quite sure that Argos University is ripping me off as far as my stipend checks go but my account is so mixed up that when I try to read over it and discuss it with my supposed financial adviser it is pointless. I did a google search on some of my financial adviser's at least the names that were given in my classroom dash because they all go by different names when you call them. I really wish I had read all of these reviews before I had enrolled here. Now, I am trapped I have less than a year until I graduate and it would be foolish for me to drop out without a degree. I don't even know what to say about this school other than wow! I have heard of ways people get scammed and conned but I never thought I would be in a situation where I am not sure if the university I have chosen to get my degree at is the one doing it to me. I was so excited to be able to attend a school that specialized in Psychology that I didn't review it first. They called me when I used education connection.com and I signed up. I hope this helps future victims of this horrible school. I have now gone 10 months without a stipend check and have been given very little in the way of an explanation. I have been told this is normal but, this hasn't happened to me in the over three years I have been attending. I have had other problems with everyone of my stipend checks and I do mean everyone of them. I would love to get a refund from this school but, I can't even get the money they rightfully and legally owe me now so i won't hold my breath.

Argosy has the best customer service I have ever encountered before, and they also have the worst. Mr King, a finance counselor, has no compassion or respect. I enrolled in June of 2015 and began classes the 1st week. Since I am a military spouse, I used my husband's GI Bill. It took longer than expected to transfer and almost caused my classes to be suspended twice. My academic counselor walked me through every form and answered all of my questions no problems. My academic counselor was very helpful and also answered any questions. When it came to my finance counselor, he was very dry and unhelpful. He never volunteered helpful information and barely answered any of my questions with out me asking several times first. Once my funds were transferred and classes were being paid for, I thought everything was fine. Then I received a message saying I have an outstanding balance due. I call Mr. King and leave a voicemail. No response for 2 days. When he does call back, I explain about the message and he says oh don't worry about that. He says that happens when the funds are scheduled to be disbursed but haven't been applied. It is now August and I can see 2 payments have already been applied and the next is scheduled for Sept. 3rd. I ignore the message and continue class.

I receive the exact same message again and call Mr. King to confirm it's the same issue. This time he changes his response and says I owe $750 to the school because the GI Bill doesn't cover this particular course. I don't understand why I'm getting a different response to the exact same question. I later discover it is because he assumed the 1st time rather than pulling up my account and reviewing it for himself. I contact VA and explain to them verbatim what I was told by Mr. King, and their customer service representative says this is untrue. He says VA will cover ANY course required to obtain my degree. He says this is due to the way Mr. King has input information in the system and VA is rejecting payment for the course for that reason alone. He tells me to explain that to Mr. King and to have him contact his ELR for further instructions if he still doesn't understand and that he can also call the VA education line himself and they will walk him through how to change it so that it will be paid.
I contact Mr. King the following day and leave another voice mail. He returns my call 2 days later and I tell him everything VA explained. He says I was lied to and he has been working for Argosy 20 plus years and knows what he is talking about.

At this point I am upset but not to the point where I am rude. I simply say okay I don't understand why the 2 of you are telling me 2 different sides of the same story. Mr. King then tells me I gave the VA false information and that's why they lied to me. He says because I attend school online that transitional courses are not covered under the GI Bill (transitional courses are unaccredited classes such as a review course). He then says that I should have told them that I am a "distant" student and attend online and then they would have told me the truth. So I tell him I'll just contact VA in the morning to clarify what he just told me and I will mention the parts he says I left out. No problem right? Wrong! He gets frustrated and says they're just going to tell you the same thing I just said. I'm confused, because if that's the case then what's the harm in me calling?

All of this happened today, and this is the last day of the course that all of this is over. I am more upset about the fact that HE KNEW that the VA supposedly doesn't cover transitional course before I started and didn't disclose this information. IF it was true I would've worked out a payment plan to cover this course before it was over and before my future classes were threatened to be suspended. I would've spoken to VA months again to verify what he was telling me was true. Instead I am waiting until tomorrow to call VA and provide this new info he never bothered to tell me to see what I'm told this time.

I don't like the back in forth. When I asked why couldn't he just contact his ELR like the representative told me to tell him, he told me because he doesn't know what that is and it's not his responsibility. He said that was between the VA and myself. At this point I'm tired of talking to him and want to wait until I discuss things with VA before proceeding with him. Again he gets mad and says they're just going to say what I've told you already. So I ask what he would like me to do as of this moment, because it seems he's unsatisfied with me calling back the following day with my findings. He has no answer, no reason, no anything to suggest or offer.

I am not complaining about having to pay for a course. I am complaining about being misinformed on several occasions and treated like a child that has no common sense. If I want to contact VA to clarify information the school's finance counselor has given me, I should be encouraged not mocked!

I will contact another staff member tomorrow to see if I have an option to deal with anyone besides Mr. Ryan King. If there isn't another person I can talk to about it, I will stick to sending emails so I have written proof of what I've been told from now on!

Where to begin! I started Argosy graduate program to obtain my Master's in Forensic Psychology. Upon signing up at this school, I asked my enrollment counselor several questions as they pertained to the courses I would be taking. Later, I was informed by my academic counselor of the same exact information. I got a layout of all courses that I needed to complete. No big deal right? That is what one would assume. As classes continued, I was doing fine. I constantly spoke of graduation because at the time, that was of interest to me and to share this accomplishment with my family. In February of 2015, I spoke with my academic counselor once more. Upon prior conversations with this lady, she assured that I was set to graduate the upcoming June with no problems. This is the time when I realized I had less than four courses left. This was also the time in where my academic counselor began to tell me that due to how my classes were, I would not be able to attend graduation in June as planned. Okay now, this came as a complete surprise since the very beginning, I continued to ask to double up on classes so that I was able to attend graduation on time and was told this form of action was not needed. So there I was speechless! Not only was this news then delivered to me, but this was also the time in which I found out that I needed to complete the COMP EXAM in order to obtain my degree and attend graduation. With this news, to meet my goal, upset or not, I decided to double my classes. With all of the hard work and dedication, all of my classes were completed and I passed THEM ALL. Throughout the time where I was taking these double classes, the school continued to call me pushing me everyday to make sure I had a 0 balance so that I could walk in June, to order my gap and gown, and to pay my graduation dues. THIS WAS DONE. In May of 2015, I was given a week to complete the COMP EXAM. The deadline for me was over to meet qualifications to walk so here I am, doing the comp exam, passed all prior classes, and made payments to this school. It took the higher chairman 2 and a half weeks to grade the exam just for me to find out that I did not pass it. Without any feedback, I was told that since the department was unexpectedly closed, I would have to wait a week to find out the reason in why I did not pass. This surprised me and several of my classmates due to I am a strong writer and have never failed a case vignette before. Not to mention, with the department being closed, I cannot attend graduation on the 19th. Here it is two weeks prior to graduation and my family and I are out of more than 5 thousand dollars on hotel and plane expenses. And I am pissed because the way that everything flowed with this school was unethical. When I contacted my academic counselor, and asked her why this was not graded earlier so that I could do what I needed, and even asked for the Dean to review my paper, her tone changed and no information was given. I have my BA in Criminal Justice and I have never had an issue with that school nor with my school work until NOW! I have even had the opportunity to share this paper with the Dean of a different accredited school and was informed my paper was in a passing condition. So please tell me what is really going on with this school? Pure disgusted!

I attended Argosy University in 2011 with the intent to complete my 2 years for a Bachelor Degree in Psychology. I tried to meet with school counselors to discuss my course studies and to make sure I was on the right track. They fail to communicate with you about your classes on their own. You really have to seek them out. By the time I completed 1 1/2 years, I was told that my funds for undergrad had ended. I would need to pay for any classes that I needed in order to graduate. That was when I went to seek the student adviser, who never requested to see me or go over my status and discuss my classes. She reviewed my classes that I had taken and the credits that I needed and I was told that I needed to take 2 more classes because I had taken a few classes that I didn't need. She managed to include them in my credit in some category and informed me that by doing that it left me needing 2 classes (6 credit hours) instead of 4 classes ( 12 credit hours) depending on the class that I choose. I left her office not knowing what to do, graduation was weeks away and I felt confused The school counselor informed me that I could test out and it would be cheaper than paying cash, however that was even more confusing. The school allowed me to walk with my class, but it felt I only did it for the sake of my family who sacrificed during my long hours studying, feeling frustrated and time taken away from them. I have not taken the "test" to complete my studies therefore no degree. #feelingcheated.