Menu
For Business Write a review File a complaint
Asal Motors Customer Service Phone, Email, Contacts

Asal Motors
Reviews and Complaints

www.asalmotors.com

Learn how the rating is calculated

1.0 1 Review 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Asal Motors Reviews 3

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Asal Motors ZERO STARS!

ZERO STARS! Don't buy from far away, this dealership is sneaky! Jonathan will take you for a ride and tell you what you wanna hear! Please read on... I bought from 1400 miles away. I saw this car I HAD to have it, a mint, low-mile 2003 Audi RS6. I put all my energy into buying it 'cause I've wanted one for like 4 years now! I talked to Jonathan, I had a bunch of questions to ask before I decided to buy. With COVID-19, I couldn't go and check the car myself and hiring someone else to inspect it wasn't an option. I told Jonathan that I gotta trust everything he tells me. I got basic questions like "Any lights on the dash or Check Engine Lights," "How are the tires," "Does the CD Player work," "Any flaws inside like cracked dash or leather wear marks," "Any scratches on the paint," "Any scratches on the rims" and stuff like that. I promised him a good review 'cause he told me everything I wanted to hear. When I got the car, I was so excited, my mind was blown (now I regret it). I left him a good Carfax Review right away (I had a shipper deliver it to me). Now, let me tell you where Jonathan screwed me. First off, I already had to replace all 4 tires. He said they were 70%, but only 2 of them were, the other 2 were 12 years old and 30%. And one of the 70% ones had a patch from a blow-out. When I asked about the Stereo/CD Player, he said it was all good. But when I got it, the CD Changer was missing? It had the mount and connector, but no changer. And lastly, the "Air Bag" light is on in the dash. Okay Jonathan, that's part of the question "Are there any lights on the dash?" I looked back at a picture he sent me before I bought it when I asked for the current Odometer Reading. In that picture, I saw the Airbag light on, but it was just a red blob, I couldn't tell what it was. He didn't say anything about the air bag light. So, at the expense of my family's safety, Jonathan made the sale. I'm writing this review to warn people about this dealership and their sales tactics. Jonathan was nice and had a good sales approach, but he's not ethical. Before writing this bad review, I contacted Jonathan and Asal Motors 46 over a week ago to see if they would fix this. Fixing the air bag light might cost me a lot, and my family's safety is super important to ME, but Asal Motors 46 doesn't seem to care.

Read full review of Asal Motors
Hide full review

Asal Motors Complaints 2

ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more

Asal Motors My son is 20 and he bought a car there in late Sept early October

My son is 20 and he bought a car there in late Sept early October . We live in ***. We paid them to do the DMV paperwork l. The paperwork never got done. When we called we got all of these excuses. The person who does that job sent him another temp plate. A week later he received the plates. When he went to get the car inspected it failed due to an oxygen sensor. A light you don't see on your dash. The mechanic gave an extension and told him to drove more miles and come back. Still failed. A different mechanic told him the car waa tuned and modified and he should take the car back. Of course my son wants and needs his car but it is illegal to be driving it uninspected. Alas motors had a 20 day warranty. However they delayed the paperwork and know they sold a bad car. The tires are dry rotated and more. We have called asking for *** for over a week. He spoke to my son on Tuesday November 23rd. He said he would call him back and he never did. Between my wife, me and my son, we have texted, called and emailed a dozen times and no one replies or *** "isn't there" this needs to be resolved and I will contact the company financing the car. This is horrible for my son and us.

Read full review of Asal Motors
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Asal Motors I bought a used car from this dealer, a 2006 Mercedes-Benz

I bought a used car from this dealer, a 2006 Mercedes-Benz. When I got there, I test drove the car and two salespeople kept saying how great it was and that there was nothing wrong with it. They said I could get it inspected before buying, but they never did it or suggested a local mechanic. Sadly, I still bought the car and when I got home, I realized they didn't give me a copy of the contract I signed. Less than 24 hours later, the check engine light came on after driving less than 60 miles. I took it to my mechanic, who said it needed over $7,000 worth of repairs just to be safe to drive. That's more than what I paid for the car! Plus, it won't pass the state inspection, which is illegal to sell. I contacted the dealer two days later to return the car because their website clearly says, "we accept returns within 5 days of purchase." The salespeople were so rude, always trying to make me feel small by saying the repairs were just "regular maintenance." They refused to take the car back or give any compensation, even though their website says I can return it within five days. They said it only applies if there's "severe damage to the transmission or engine," but that's not on their website or in my contract. Now, it's been almost two weeks and I still haven't received my title! When I called the dealer, they belittled me again and said it's coming but they're "busy."

Read full review of Asal Motors
Hide full review

Is Asal Motors Legit?

Asal Motors earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Asal Motors to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Asal Motors is known for their high standards and safety. If you're thinking about dealing with Asal Motors, it's wise to check how they handle complaints.

We found clear and detailed contact information for Asal Motors. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Asalmotors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Asalmotors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Asal Motors protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Asal Motors has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Asal Motors

Screenshot Asal Motors
Asal Motors, found at asalmotors.com, is a reputable and well-established automotive dealership that offers a wide range of high-quality vehicles to customers. With a strong presence in the automotive industry, Asal Motors has built a solid reputation for providing exceptional service and delivering reliable vehicles to its valued clientele.

One of the key strengths of Asal Motors is its extensive inventory of vehicles. Whether you are in the market for a luxury sedan, a rugged SUV, or a sporty coupe, Asal Motors has a diverse selection to cater to various preferences and budgets. Their inventory includes both new and pre-owned vehicles, ensuring that customers have plenty of options to choose from.

When it comes to the quality of their vehicles, Asal Motors takes great pride in offering only the best. Each vehicle undergoes a thorough inspection process to ensure that it meets the highest standards of reliability and performance. This commitment to quality gives customers peace of mind knowing that they are investing in a vehicle that will serve them well for years to come.

In addition to their exceptional vehicle selection, Asal Motors also provides top-notch customer service. Their team of knowledgeable and friendly sales professionals is dedicated to assisting customers throughout the entire car-buying process. Whether you have questions about a specific vehicle, need assistance with financing options, or require guidance on trade-ins, the staff at Asal Motors is always ready to provide expert advice and support.

Furthermore, Asal Motors understands the importance of making the car-buying experience convenient and hassle-free. Their website, asalmotors.com, offers a user-friendly interface that allows customers to browse their inventory, view detailed vehicle information, and even schedule test drives online. This online presence reflects their commitment to embracing technology and providing a seamless experience for their customers.

Overall, Asal Motors is a trusted automotive dealership that stands out for its extensive inventory, commitment to quality, exceptional customer service, and convenient online presence. Whether you are in the market for a new or pre-owned vehicle, Asal Motors is a reliable choice that will exceed your expectations and help you find the perfect vehicle to meet your needs and preferences.

Overview of Asal Motors complaint handling

Asal Motors reviews first appeared on Complaints Board on Jun 27, 2023. The latest review ZERO STARS! was posted on Jun 29, 2023. Asal Motors has an average consumer rating of 1 stars from 3 reviews. Asal Motors has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Asal Motors Contacts

  2. Asal Motors phone numbers
    +1 (973) 473-0300
    +1 (973) 473-0300
    Click up if you have successfully reached Asal Motors by calling +1 (973) 473-0300 phone number 0 0 users reported that they have successfully reached Asal Motors by calling +1 (973) 473-0300 phone number Click down if you have unsuccessfully reached Asal Motors by calling +1 (973) 473-0300 phone number 0 0 users reported that they have UNsuccessfully reached Asal Motors by calling +1 (973) 473-0300 phone number
  3. Asal Motors emails
  4. Asal Motors address
    780 Paterson Ave, E Rutherford, New Jersey, 07073-1030, United States
  5. Asal Motors social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.