Aspen Dental review: Crown disaster

On Jan 11th 2024 I went to aspen dental in Bluffton SC. The tech that was putting in temporary tooth was sick, and sniffiling. When she put the cement on the tooth to hold it in place she used an excessive amount. It was spread all over the two teeth next to the temp. I mentioned it and she scraped some off. I still had a coating on the the tooth behind it. Two weeks later when I went to get my permanent tooth the new tech couldnt remove it. I told her I was in pain and asked for some Novi cane. She got out the syringe and before she administered to meds. She said "wait I think I can get it" I was in a lot of pain. She finally squeezed the pliers so tight the tooth shattered sending parts of the tooth down my throat and choking me. The permanent tooth was then put on. I waited three weeks for the pain to subside. It didnt. I went to another dentist who told me there was a margin on the gum line that is exposing my nerve to air and potential infection. There is also a piece of cement still stuck in the gap between my teeth. 3 and 4. Also tooth #3 which is an implant, now has a big chunk taken out of it.

On four different occasions I have spoken to Deone the office manager at Bluffton Aspen. She said she filed a claim reversal 2 different times. My insurance company hasn't heard from her at all.

I still have a tooth ache and need a new crown. I can get this done until this claim has been dropped off my insurance.

My Email is [protected]@gmail.com

I would appreciate any help you can give me. I would like to have a pain free mouth.

Thank you