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Sprayberry Dental Associates (SDA)
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Sprayberry Dental Associates (SDA) Complaints 2

ComplaintsBoard
K
2:33 pm EDT

Sprayberry Dental Associates (SDA) Sprayberry dental associates

We have been patients with Sprayberry dental associates for 23+ years, all 4 members of my family. They want to charge me for sending all 4 members of our records to our new dentist office since we have moved. According the dental insurance company we own these records. Between us and our insurance we have already paid for these records. Ridiculous they can’t be bothered to spend a few minutes and email them to a dental office. All they are going to do is destroy them anyway.

Desired outcome: All 4 members records sent to new dental office with zero charge

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12:14 pm EDT

Sprayberry Dental Associates (SDA) Unethical Billing

When you have Humana Dental Insurance and are covered for a cleaning and x-rays at the time of service, but 6 months later decided to change insurance plans and are then sent a bill for the x-rays, saying that since you changed insurance companies, you now owe for x-rays. If I had known that I would have to pay for x-rays I had that at the time of service was covered, just because I changed plans, I would have stayed with the plan, or never have opted to get the x-rays. Dental office refused to work with me on this, saying that I needed to take it up with Humana, not their problem. Billing office was extremely rude and unprofessional. They continued billing me, adding on interest and now threatening to turn it over to a collection agency. As I was unemployed at the time of service, and just going in for a cleaning, and covered by insurance, I never dreamed that I would later be billed for these x-rays, especially since I never even got the cleaning as the dentist said I needed a deep cleaning, even though 8 months prior, I had had a cleaning and there was no mention of needing any deep cleaning. They were pushing the deep cleaning on me, which I told them I could not pay for as I was unemployed. I had assumed that once a service was done, and you were covered at that time, then the insurance company could not go back and "un-pay" for that work, just because you chose another dental plan months later during open enrollment. You would at least expect the dental office to give me a copy of the x-rays I was being charged for or to write off this expense since it was never explained at the point of service that there was a 12 month requirement to keep the insurance plan for this to be covered, but they are unwilling to work with you at all.

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fip
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Sep 08, 2016 3:59 pm EDT

That is really wrong. If you were covered at the time of service by one insurance carrier, they are responsible for paying the claim, no matter if you stay with them or get other coverage. I would take it up with the carrier who was covering you AT THE TIME OF YOUR SERVICE, and have them consider the claim, if it was ever filed by the office (I wouldn't be surprised if it hadn't...). These folks seem to be trying to pull a fast one...check with your insurance company and see if they got a claim. If not, the dental office should file one. Be well...

Is Sprayberry Dental Associates (SDA) Legit?

Sprayberry Dental Associates (SDA) earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Sprayberry Dental Associates (SDA) to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Sprayberry Dental Associates (SDA) is known for their high standards and safety. If you're thinking about dealing with Sprayberry Dental Associates (SDA), it's wise to check how they handle complaints.

Sprayberrydental.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sprayberrydental.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Sprayberrydental.com you are considering visiting, which is associated with Sprayberry Dental Associates (SDA), is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Sprayberrydental.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sprayberrydental.com may offer a niche product or service that is only of interest to a smaller audience.
  • Sprayberry Dental Associates (SDA) protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of Sprayberry Dental Associates (SDA) complaint handling

Sprayberry Dental Associates (SDA) reviews first appeared on Complaints Board on Jun 6, 2016. The latest review Sprayberry dental associates was posted on Jul 26, 2022. Sprayberry Dental Associates (SDA) has an average consumer rating of 1 stars from 2 reviews. Sprayberry Dental Associates (SDA) has resolved 0 complaints.
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  1. Sprayberry Dental Associates (SDA) Contacts

  2. Sprayberry Dental Associates (SDA) phone numbers
    +1 (770) 977-0827
    +1 (770) 977-0827
    Click up if you have successfully reached Sprayberry Dental Associates (SDA) by calling +1 (770) 977-0827 phone number 0 0 users reported that they have successfully reached Sprayberry Dental Associates (SDA) by calling +1 (770) 977-0827 phone number Click down if you have unsuccessfully reached Sprayberry Dental Associates (SDA) by calling +1 (770) 977-0827 phone number 0 0 users reported that they have UNsuccessfully reached Sprayberry Dental Associates (SDA) by calling +1 (770) 977-0827 phone number
  3. Sprayberry Dental Associates (SDA) address
    2663 Sandy Plains Road, Marietta, Georgia, 30066, United States
  4. Sprayberry Dental Associates (SDA) social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Sprayberry Dental Associates (SDA) Category
Sprayberry Dental Associates (SDA) is ranked 104 among 134 companies in the Dental Services category

Recent comments about Sprayberry Dental Associates (SDA) company

Unethical Billing
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That is really wrong. If you were covered at the time of service by...

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