Nuvia Dental Implant Center
Reviews and Complaints

They have a scam going with secretshopper.com.

Secretshopper.com claims you will get paid by doing the following:

Pose as someone needing dental service and get a huge flat payment. No missing teeth required! Follow the provided scenario, stating that you are missing 5 or more teeth (even if you're not), have a 740+ credit score, and are experiencing confidence issues/difficulty eating.

Make a refundable $89 deposit to schedule the appointment, understanding that it will be refunded at the end of your visit.

Visit for a dental scan on your appointment date at the provided time. You will be evaluating level of service through the visit.
Familiarize yourself with the briefing and the shop form to ensure all specific observations are made.
Make sure to capture the name of everyone you interact with during your visit.
Take a picture of the exterior of the building after your visit, which will be uploaded along with a copy of the receipt showing the deposit was returned to your account.

The whole thing is shady because Nuvia Dental Implant Center is going to know you're not missing 5 or more teeth when you go for the screening. How do you explain why you told them that you're missing teeth when you're not?

I sent a message to secretshopper.com asking them the following question:

If I am posing as someone needing dental service and no missing teeth are required, how do I explain that I am not missing 5 or more teeth during the scheduled dental scan?

This was their response:

If you are asked why you do not have missing teeth as noted on the initial intake form, you can just say you thought you had missing teeth/were previously told you had missing teeth and must have been mistaken.

Someone is not going to think they have 5 or more missing teeth and are mistaken. I bet Nuvia will not refund the $89 deposit since you lied to them to be seen. I wonder what percentage of the $89 secretshopper.com gets?

Total scam. Avoid secretshopper.com and Nuvia Dental Implant Center!

They lied and scammed me out of 1/8th of my income. They called me and told me if I schedule an appointment I would need to put a deposit down for a consultation because I could only have a consultation if I put money down in order to save my place. They told me I would receive a voucher of 10% off the bill and that they promised I would be given an affordable price plan for the dental work. I was exposed to an unknown toxic chemical that all my teeth fell out by an attack by a gang of domestic terrorists. I was told if I did not receive help I would be refunded for the consultation fee. I was lied too and they took the fee and now play mind games with me. I unsubscribed and almost daily receive emails and texts teasing me. They target low income people and rob them is what it looks like on my end, lying and demanding fees by making false promises. The individual who scheduled the appoint lied and they took my personal information such as my social security, birthday, dob, address, and email God only knows what harm they are doing now. I never agreed to any credit applications or agreed for them to steal the money from our consultant visit. We were openly manipulating and lied too.

For years I had problems with my teeth. I hadn’t smiled in over 45 years. Now I can’t stop smiling. I felt comfortable the minute I walked into the office. Even the nice gentleman who scheduled my appointment was very professional. I love the staff; they are super friendly and remember who you are, which is nice to know that you are not just a face. The doctors and staff make you feel special. I was worried about something a week after my surgery, and they gave me an appointment within an hour. To be honest, I had a quote somewhere else for a lot more money. I loved the fact that they cared about your comfort, that was a big thing for me. Also, I loved that when I had an appointment, I only waited a few minutes before they called me. My experience has been wonderful. They are caring and do everything to make you feel special.

This wretched business robbed me of $51,000. Did not complete the treatment and voided my warranty. They violated their own contract. They are thieves. Do not deal with this evil business. They left me with prosthetics that have a severe overbite, I cannot speak properly anymore, and there is one of their screws sticking out of my gum and puncturing my cheek. They will not help me at all. Stay far away from them. They do not tell the truth.

I consulted with a dentist after attending the webinar. I had the scan and pictures. I am very impressed with the dentist's professionalism and transparency. After reviewing my scan and pictures, he advised that with many healthy teeth remaining, extensive dental work wasn't necessary. Instead of a full upper tray of implants, he recommended a colleague for a single tooth implant, which he believed would suffice.

Friendly and professional staff. I went for my consultation and was turned down as I am not a good match based on having too healthy of a mouth. This was surprising as I expected them to just approve everyone to bring in more profit. They also referred me to someone who could work with my needs. If you are concerned and think you need implants and a full fixed device, I would definitely recommend giving Nuvia the opportunity to consult with you to see if they can give you your dream smile. I'm very impressed with them and the process.

Nuvia is the best around! Im always on the move and want it all now so what is better than getting your perfect smile in 24 hrs! Over the past 5 years I have tried everything and didnt like the down time or waiting up to a year to get my teeth. Nuvia had me in the next day to get me started a week later surgery and my teeth in the following day. They really are 24hrs. What a great experience with the best staff around to make you feel special about getting your perfect smile. I would definitely recommend Nuvia for anyone wanting the best experience possible!

My Husband was having an has been having a lot of concerns about his teeth. We where not sure about implants or if they were a fit for him. We were recommended by a few people an friends to Nuvia Dental SLC in ***. We had our free consultation. Was very happy with with the staff an the consultation. Very honest an forthcoming with information. It turns out my husbands teeth are not ready for dental implants. They are not just out to pull teeth an make money. They are actually here to help. Very happy with our experience. And when my husband does need implants we will definitely using them.

I started my journey with Nuvia in April 2022. For someone whos always had horrible experiences with the dentist, this place has given me the most amazing experiences from the time I walk in the door til the second I leave the building. Front desk *** and *** makes my visit along worth showing up! ***(great guy) who handle my consult very knowledgeable. Left me with no questions to ask. Surgical assistance *** couldnt have ***). Dr *** knowledge,skill, perfection exceeds my expectations. Nuvia is the best investment I have ever spent on myself. Thank Nuvia

The staff at *** Nuvia was great i went in thinking i really need the implants and after they took the scans and pictures and checked everything they were very thorough they seen a couple things on my paper work they questioned that i was happy they did on my health but at the end they said i really did not need the implants my teeth were not bad enough and i could just have a dentist do what work i really needed done. They could have said yes this is what you need and i would have probably bought it but they was Honest and said no you DONT need this. Thank you for being Honest. If you are looking at full mouth implants i would go see Nuvia in ***.

This place is amazing? What is it for me change my life? Give me the ability to smile at myself The process was practically painless. It was done with knowledge and expediently and it was a very.I'm I can't even describe the experience of looking at myself with a full beautiful smile again. All I can say is it? Yes. Recommend these people I recommend this place to 81 to anyone that can't lift themselves in the mirror because they can't smile At Themselves if this sounds like you. Then you need to go here because they will put your smile back in your life? Give you a reason to be smiling again. A smile is such a simple thing but when you lose it is so painful at these people gave it back to me.

I've been very interested in getting implants. So I made my appointment at Nuvia Dental Implant Center. From what I understand the *** office is relatively new. But they definitely had everything together.Very nice, clean office and professional and friendly staff. I was given everything as promised - the 3D x-ray and the consultation.My consultant, ***, made me feel very comfortable in the interview. I was a bit nervous, and he was able to lay out exactly what I needed and the cost.Although it is something that I don't absolutely need at this time, I want to definitely pursue this in the future.I even got a t-shirt and a cookie from Crumbl Cookies!Thank you to the entire staff at Nuvia for making this experience enjoyable and educational. I will be back!

I have always had a major fear of dentists, which is why I was in need of Nuvia Services. I want everyone with the same fear to know you will NOT have this with Nuvia in ***, , their staff is extremely friendly and welcoming. Every step of the way I was treated like a family member and not just a client. Everyone there is very knowledgeable and took the time necessary to answer all of my questions/concerns in the office and on the phone when something else came to mind. The team definitely goes above and beyond with their customer service. I will 100% recommend *** if you do not want the standard removable dentures and are considering dental implants, you will NOT be disappointed. Thank you Nuvia for giving me my confidence to smile again and forever changing my life!Forever smiling,*** H

I am so pleased by NUVIA dental, from the welcoming staff at the entrance to the consultation and the doctors' expertise in crafting my bright new smile. With several options available, I am certain that choosing NUVIA dental was the right decision. My interview with Winter was a highlight; she made me feel comfortable and reassured me about the procedure. The key to quality and efficiency is professionalism, and the NUVIA team exceeded my expectations by going above and beyond. I couldn't have asked for more. Thank you, NUVIA team, for the tears of joy and happiness. Thank you, doctor. P.S. Mirror, mirror on the wall, who's the greatest of them all? Mirror: Team NUVIA.

I Love Nuvia, their unique process with their caring and honest staff is why I chose them. At my consultation we had a conversation and they answered all of my questions so that I could make my decision on what was best for me. My surgery went *** day my teeth were screwed in. They are beautiful and strong. I healed great and they took good care of me. Nuvia did not just give me new teeth, they fixed my bite, gave me the ability to smile, chew my food and interact with others with confidence.No painful temps, or tons of after appointments, and I really appreciated how I was treated by the staff, no judgement, but with kindness and understanding. They were sincerely happy for me and remembered my name.All in all it was a great experience that I would recommend to everyone ~ Nuvia did what they said, no bullcrap, no hidden fees, they were honest through my whole journey. I really appreciate that! Thank You

I can not begin to tell you about the St *** staff! If there were 10 stars I would give them that rating. From the very first interaction with every single person there- in 2020 until this day 18 months later the communication, professionalism, quality and follow -up have been amazing! There was absolutely NO pressure - only answers to my questions, understanding and performance! YES it is expensive however how much is too much to change a persons life- forever for the better? YES it is a procedure that takes a bit of adjustment however I was NEVER alone and knew that one call to this office would take care of anything I needed. YES there has been follow up but I did not expect this to be accompanied with genuine concern and results! Nuvia is not just a procedure and while the life changing results would be enough - they have turned out to be a life long experience of trust and friendship that I can count on.

For nearly half of my life I have dealt with various dental issues, pain and discomfort. Also, my once vibrant nature was slowly diminished and I could not even smile.Then Nuvia Dental Implant Center came along and gave me my life back, no exaggeration or embellishment. They literally saved me from a life of physical and mental suffering.I'm so happy I can't help but smile everywhere I go, which ultimately starts the conversation with family, friends and strangers alike. Everybody wants to know about the sudden transformation back to the person everybody knew and loved 20 years ago.So, even if you're skeptical and full of fear, like I once was, you owe it to yourself and everyone around you to make that big step in transforming your life with a simple consultation. I guarantee you will not regret it.Not only did they give me my smile back but they gave me hope and happiness again and I cannot thank them enough... and so will you!

This place is shady. Got me scheduled after 50 dollar fee for a consultation and told me over the phone there was a 350 dollar fee that was being waived with a voucher. Then when I get in the entire staff is suspiciously nice. Scanned my jawbone and told me I had a bit of bone loss in my upper teeth and that I would need more expensive implants . As a smoker I would normally take their word for it. Seeing as how I had two teeth pulled last yr and the dentist told me I was a prime candidate for implants with plenty of bone mass left , red lights started going off. Then I got as far as getting approved for a 50k dollar loan in my roommates name without them ever meeting orspeaking to him. After ***% interest at 700+ dollars a month for 120 months I'd have paid them 93k. For what struck me as very rushed unprofessional work. This is a major surgery being advertised as teeth in 24hrs which is not only a lie but they're playing deceitful games with people's lives. I chose not to move forward and instead share my perspective.

This is one of the most attentive and professional *** care organizations I have ever dealt with! ***, the front desk person, was all ready to greet me when I walked in the door. ***, at the end of my visit, also did a most friendly and professional job of going over all the pre and post surgery procedures that I am to follow I was immediately interviewed by *** (a bright, cheerful, energetic young lady) who was preparing a video record of my experience of the All on Four procedure that I was going to have performed by NUVIA. I then met my Smile Consultant, *** (also a bright, cheerful energetic young lady) who quickly and professionally got me through all the business paperwork to let the process move forward. Next I was placed in the extremely competent hands of *** (another bright cheerful energetic young lady) who quickly and with great skill performed the *** procedure which included making several castings of my current teeth. I *** with Office Manager April (another bright cheerful energetic young lady) Who worked with me to get my surgery scheduled. The NUVIA staff is truly outstanding! They clearly have the patients best interest in mind and it shows that they love their job. Their positive attitudes and professionalism have convinced me that I came to the right place to have my procedure done!

I was pleased with my initial surgery and treatment of/by staff. When I had my second procedure I was having my lower gums cut to fit abuttments. The surgeon began hosting around and joking with a *** that kept appearing in the doorway. The surgeon kept looking up and away as his friend entered making jokes which caused the surgeon to slip with his sharp instrument and pinch my lip! I said ow and pushed his arm away and he raised his voice saying, "What are you doing? I have sharp instruments in your mouth. You could get cut!" I could not answer in defense of myself because he was in my.mouth. *** was assisting and witnessed all of it. I ended up having a LOT of problems with my mouth including *** sores. I lost a lot of weight and went through mental distress. ***, my original surgeon, came down from Salt Lake to hear me explain what happened. *** faked it in pretending she was my friend, giving me her *** info and phone numbers and acting extra nice. She went to the Pharmacy for medications for my mouth that did not work. The abuttments were causing me to bite my inner lip and bleed and bruise. When I finally received my snap-in lowers I was never once ever able to eat with them in. Not once. It has been a year and a half and I only have functional upper teeth. They secured a loan for me according to my Mom's credit who consigned. That is why I did not receive permanent lowers. Because of their negligence I will always have this problem not being able to eat right. They want $1,000 MORE dollars to get molds made from my mouth again to have another surgery. I should not be charged. I will NOT let this go for the insane cost of almost $22,000 dollars!

Said my upper implants failed 3 out of 4 of them. Said I was required to pay 5,000 for new surgery.. And until I pay the 5k I they won’t be setting up a surgery. Took my top teeth off. And current left my 4 implants exposed. I’m really upset because they didn’t say father or not I have an infection. They didn’t care about my pain or discomfort they care about getting more money out of me when I already paid 44,000$. Was told my implants failed due to teeth grinding at night.. From not wearing night guard. Which they were made aware it did not fit. Claims I called and canceled appointment for new impressions. Which is a lie.. I wouldn’t do that after investing all my money into new teeth. Nowhere in my contacts or paperwork does it say I am required to pay 5k for implants that failed unless it’s due to smoking or not brushing, flossing and water piking

I went to Nuvia Dental Implant Center for a consultation about a dental procedure. They asked for a $1000 deposit to move forward with the procedure. They said the deposit was refundable if I decided not to continue with the procedure. However, I have been trying to get a refund for five weeks now and have not received any money. I was told it would take 3-5 business days to get my money back, but that time has passed. I have made several calls and still have no idea when I will get my refund. Any help would be appreciated.