On June 5, 2023 I went to Aspen Dental because I need to have a tooth pulled, only one tooth. I had x-rays done of my mouth and teeth. I was told by the dentist that I had cavities under all my crowns and the way to fix that would be to pull my teeth and have dentures made. I didn’t asked to see the x-rays or anything. I took the dentist at her word.
I had 19 teeth to be pulled. I made another appointment to come in to have my teeth pulled and dentures started. I proceeded to go through the fitting procedures have my dentures made. The preliminary dentures never fit, right I was unable to even talk in the mouth because they gagged me. I was told that that was normal and I shouldn’t worry about it And that when the permanent ones were made, they would fit better. I went several times to have the teeth adjusted and never came out happy. So I have been eating very soft food or liquid food for six months because I haven’t got any teeth that fit. The teeth within made permanent ones. When they started to get out the tray to put the goop in to measure my teeth, my mouth and gums I told him that they should use the smaller mold not the big one or the medium one because they were too big. They used the smaller mold And I went on my way I went back in do you have fitted the permit. I was extremely disappointed because they didn’t fit right either and the teeth themselves are very large.
I have been back twice since I received my teeth, which is probably a month ago to have them adjusted. I’ve told them that they are too big for my mouth that I sneezed and they both came out. I told her the teeth were too big basically. I have an appointment for 18 December to go in again and I’m going to ask them if they will honor their guarantee of satisfaction or your money back, my family is upset and my friends are too. I’ve not had any teeth for six months.
I want to be included in the class action suit. Everyone asked me where I had my work done and I tell him Aspen Dental they all say that’s the mistake. But I never should’ve gone there. I went for one tooth to be pulled and came out with 19 and pulled some dentures that don’t work. Thank you for listening Mary Luzio.
Confidential Information Hidden: This section contains confidential information visible to verified Aspen Dental representatives only. If you are affiliated with Aspen Dental, please claim your business to access these details.