Menu
For Business Write a review File a complaint
Athena Club Customer Service Phone, Email, Contacts

Athena Club
Reviews and Complaints

www.athenaclub.com

Learn how the rating is calculated

1.0 1 Review 7 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Athena Club Reviews 8

ComplaintsBoard
A
6:48 pm EST
Verified customer This review was posted by a verified customer. Learn more

Athena Club Never Received Razor and 3 months later they are shipping blades. Awful company. Buyer beware

I purchased a razor at the end of October with razor blades with automatic renewal. Never received razor and it still says awaiting shipment and yet they charged me again and are sending me a refill on the blades. I have emailed them FOUR times requesting either the blade or a refund. Can’t get ahold of anyone and no response. Do not purchase from them!

Read full review of Athena Club
Hide full review

Athena Club Complaints 7

ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

Athena Club I was charged for an order after I cancelled and they refuse to refund or cancel the order that was made without my permission

I was charged for an order after I cancelled and they refuse to refund or cancel the order that was made without my permission.

I got charged for an order even though I canceled it, but they won't give me my money back or cancel the order that was made without asking me.

Read full review of Athena Club
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Athena Club I've tried to cancel my subscription many times, but it's been impossible

I've tried to cancel my subscription many times, but it's been impossible. I emailed customer service and followed the company's instructions to go to my account page, but the "Cancel Plan" button is grayed out and I can't click it. I've tried every option they gave me, but it hasn't worked. The products are just okay, like the customer service.

Read full review of Athena Club
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Athena Club I cancel my subscription after being double charged for the subscription on 2 separate occasions

I cancel my subscription after being double charged for the subscription on 2 separate occasions. 2 weeks after cancellation Im still being charged for another box. Im very unhappy and do not want to receive any more boxes nor be charged for any. Theyre tactics are bad and you do not get a response from their customer service. I want a refund for the last box being that I did not authorize any charges after cancellation date.

Read full review of Athena Club
Hide full review

Is Athena Club Legit?

Athena Club earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Athena Club to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Athena Club is known for their high standards and safety. If you're thinking about dealing with Athena Club, it's wise to check how they handle complaints.

Athenaclub.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Athenaclub.com you are considering visiting, which is associated with Athena Club, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Athena Club as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Athena Club have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Athena Club website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Athenaclub.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Athena Club has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Athena Club has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Athena Club I bought something from Athena Club's website on December 15th

I bought something from Athena Club's website on December 15th. The website said that if I ordered by that date, I would get it by December 24th. They charged my credit card on December 16th, but I never got an email about when my order was shipped or when it would arrive. I've sent them 9 emails, but they haven't responded. I can't find a phone number to call for customer service, so the only way I can try to reach them is through www.athenaclub.com, but still no response.

Read full review of Athena Club
Hide full review
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more

Athena Club I bought something from Athena Club's website on December 15th

I bought something from Athena Club's website on December 15th. They said that if you order by December 15th, you'll get it by December 24th. They charged my credit card on December 16th, but I never got an email about when they shipped it or when it will arrive. I've sent them 9 emails, but they haven't responded. I can't find a phone number for customer service, so the only way to contact them is through ***, but they still won't reply.

Read full review of Athena Club
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Athena Club Athena Club is saying I bought new razorblades when I never did

Athena Club is saying I bought new razorblades when I never did. They sent an order confirmation, and I tried to contact them as soon as I could to tell them it was a mistake. It shipped and they keep repeating the same email that I supposedly clicked a "ship now" button and placed the order. I didn't place the order, and I keep emailing them again and again, but they won't assist me. They have no phone communication, nothing. I'm just shocked. This is so wrong, I can't even believe it.

Read full review of Athena Club
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Athena Club I ordered from Athena Club's website on 11/11

I ordered from Athena Club's website on 11/11. They confirmed my order and said it was being processed and sent to me. On 11/17, I emailed them to ask when my order would arrive. They didn't answer. On 11/18, I asked again and still no update. I contacted *** to ask about the delivery, and they initially said they didn't know about it. A few days later, they emailed me and said it had been delivered. But I never got the package. On 11/23, I emailed Athena Club again for help, but still no response.

Read full review of Athena Club and 1 comment
Hide full review
1 comment
Add a comment
A
A
Amarylis roman
Philadelphia, US
Nov 19, 2023 6:35 am EST

My name is Amarylis Román, las t month I order a new razor kit in color navy blue and it was supposes to be delivered on November 4 but it has passed time and the package stills says out for delivery and it dosent reach my house since November 4. I want or the kit or my money back

View 0 more photos

About Athena Club

Screenshot Athena Club
Athena Club is a highly reputable and innovative company that offers a wide range of personal care products specifically designed for women. With a strong commitment to quality and sustainability, Athena Club has quickly gained recognition for its exceptional products and customer-centric approach.

One of the standout features of Athena Club is its dedication to providing safe and effective products. The company carefully selects high-quality ingredients that are free from harmful chemicals, ensuring that their products are gentle on the skin and safe for everyday use. This commitment to safety is further reinforced by their rigorous testing procedures, which guarantee that each product meets the highest standards of quality.

In addition to their focus on safety, Athena Club is also committed to sustainability. They strive to minimize their environmental impact by using eco-friendly packaging materials and reducing waste throughout their supply chain. By prioritizing sustainability, Athena Club not only delivers exceptional products but also contributes to a healthier planet.

Athena Club's product range covers a wide variety of personal care needs, including razors, body care, and vitamins. Their razors are designed with precision and feature a unique blade design that ensures a smooth and comfortable shave. The body care products, such as body washes and lotions, are formulated to nourish and hydrate the skin, leaving it feeling refreshed and revitalized. Additionally, Athena Club offers a range of vitamins that are specifically tailored to support women's health and well-being.

What sets Athena Club apart from other brands is their convenient subscription service. Customers can easily customize their subscription to receive their preferred products at their desired frequency, ensuring they never run out. This hassle-free approach saves time and effort, making Athena Club the go-to choice for busy women who value convenience.

Furthermore, Athena Club's commitment to customer satisfaction is evident in their exceptional customer service. Their team is readily available to assist with any inquiries or concerns, ensuring that every customer has a positive experience. Whether it's addressing product-related questions or providing assistance with subscription management, Athena Club goes above and beyond to ensure their customers are well taken care of.

In conclusion, Athena Club is a trusted and forward-thinking company that offers high-quality personal care products for women. With their focus on safety, sustainability, and customer satisfaction, Athena Club has established itself as a leader in the industry. By choosing Athena Club, women can confidently embrace their personal care routine, knowing they are using products that are not only effective but also safe and environmentally friendly.

Overview of Athena Club complaint handling

Athena Club reviews first appeared on Complaints Board on Aug 2, 2023. The latest review Never Received Razor and 3 months later they are shipping blades. Awful company. Buyer beware was posted on Nov 28, 2023. Athena Club has an average consumer rating of 1 stars from 8 reviews. Athena Club has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.3
127 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Athena Club Contacts

  2. Athena Club phone numbers
    +1 (917) 215-6823
    +1 (917) 215-6823
    Click up if you have successfully reached Athena Club by calling +1 (917) 215-6823 phone number 0 0 users reported that they have successfully reached Athena Club by calling +1 (917) 215-6823 phone number Click down if you have unsuccessfully reached Athena Club by calling +1 (917) 215-6823 phone number 0 0 users reported that they have UNsuccessfully reached Athena Club by calling +1 (917) 215-6823 phone number
  3. Athena Club address
    28 Liberty St, New York, New York, 10005, United States
  4. Athena Club social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  6. View all Athena Club contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.