Menu
For Business Write a review File a complaint
CosMedix Customer Service Phone, Email, Contacts

CosMedix
Reviews and Complaints

www.cosmedix.com

Learn how the rating is calculated

1.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CosMedix Complaints 2

ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

CosMedix CosMedix is a great company for skincare

CosMedix is a great company for skincare. They have a lot of products that are really good for your skin. I have been using their products for a while now and I can really see a difference in my skin. It looks much better and feels much smoother. I would definitely recommend CosMedix to anyone who is looking for a good skincare company.

Read full review of CosMedix
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

CosMedix I started doing business with Cosmedix to sell their beauty products at my spa in Tampa, FL

I started doing business with Cosmedix to sell their beauty products at my spa in Tampa, FL. However, they didn't give us the support and marketing they promised. We applied for a partnership on September 30th and made our first order for $1,687.60 on October 6th (Order#XXXXXXXXX). We called Karen *** multiple times over the next 3 weeks to ask about the marketing materials and samples they promised us, but we never received them. Karen always said she would send them, but she never did. After 3 weeks of no support, we decided to close the account and sent two emails to Jackie ***, Karen's supervisor. Mrs. never responded to our emails. We returned the full order and requested a refund to our credit card. However, when we received the refund, it was $457.53 less than what we paid. Cosmedix charged us a 25% restocking fee, which I don't think was fair since they didn't fulfill their agreement. I called customer service, and they said the fee was authorized by Jackie ***, who was the only person who could help us. Mrs. then emailed me, saying the fee was authorized by customer service and not her. No one was willing to help, and they kept blaming each other for the fee.

Read full review of CosMedix
Hide full review

Is CosMedix Legit?

CosMedix earns a trustworthiness rating of 66%

Generally safe, but check closely before sharing details.

Our conclusion: CosMedix's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

The age of CosMedix's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Cosmedix.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for CosMedix have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Cosmedix.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The cosmedix.com may offer a niche product or service that is only of interest to a smaller audience.
  • CosMedix protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

CosMedix Reviews 0

Looks like CosMedix has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent CosMedix, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About CosMedix

Screenshot CosMedix
CosMedix is a leading skincare brand that has been revolutionizing the beauty industry for over two decades. The company is dedicated to providing high-quality, professional-grade skincare products that are designed to deliver visible results. With a focus on clean, natural ingredients and innovative formulations, CosMedix has become a trusted name in the world of skincare.

One of the key features of CosMedix products is their commitment to using only the highest quality, purest ingredients. The brand is known for its use of plant-based ingredients, such as aloe vera, chamomile, and lavender, which are known for their soothing and healing properties. Additionally, CosMedix products are free from harsh chemicals, parabens, and synthetic fragrances, making them safe and gentle for all skin types.

CosMedix offers a wide range of skincare products, including cleansers, toners, serums, moisturizers, and masks. Each product is designed to target specific skin concerns, such as acne, aging, hyperpigmentation, and dryness. The brand's signature products include the Purity Clean Exfoliating Cleanser, the Elite X-Cell+ Serum, and the Rescue+ Intense Hydrating Balm & Mask.

One of the things that sets CosMedix apart from other skincare brands is its commitment to education. The company offers a wealth of resources and information on its website, including a Skin Quiz that helps customers determine their skin type and the best products for their individual needs. Additionally, CosMedix offers online consultations with licensed estheticians, who can provide personalized recommendations and advice.

Overall, CosMedix is a brand that is dedicated to providing effective, natural skincare solutions that help customers achieve healthy, radiant skin. With its commitment to quality ingredients, innovative formulations, and education, it's no wonder that CosMedix has become a go-to brand for skincare enthusiasts around the world.

Overview of CosMedix complaint handling

CosMedix reviews first appeared on Complaints Board on Jun 19, 2023. The latest review CosMedix is a great company for skincare was posted on Jun 21, 2023. CosMedix has an average consumer rating of 1 stars from 2 reviews. CosMedix has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.9
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CosMedix Contacts

  2. CosMedix phone numbers
    +1 (800) 267-6334
    +1 (800) 267-6334
    Click up if you have successfully reached CosMedix by calling +1 (800) 267-6334 phone number 0 0 users reported that they have successfully reached CosMedix by calling +1 (800) 267-6334 phone number Click down if you have unsuccessfully reached CosMedix by calling +1 (800) 267-6334 phone number 0 0 users reported that they have UNsuccessfully reached CosMedix by calling +1 (800) 267-6334 phone number
  3. CosMedix emails
  4. CosMedix social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.