CB Telecommunications AT&T credit card overcharge for services not rendered

AT&T review: credit card overcharge for services not rendered 42

Andrew J Simpson

Jul 19, 2006 12:00 am EDT

Review updated: Mar 02, 2024

Featured review

ATT Worldnet notified me by mail that ISP (Internet Service Provider) service for all of Puerto Rico (where I live) would be discontinued in Jan 2002. I called the company to cancel my account and ask for a referral to another ISP service.

On May 27 2003, I noticed that ATT Worldnet had continued to charge my VISA credit card for monthly service, at the rate of $18.95/month for the ensuing 16 months. I contacted the company by phone [protected]), but the supervisor I talked with, Christine, refused to refund my money, even though she admitted that ATT Worldnet discontinued services to Puerto Rico, and that I had not accessed the account or services since January 2002.

I want ATT Worldnet to refund the money charged to my credit card for services they discontinued since January 2002. They continued to charge me $18.95/month for the 16 months (since service was discontinued until now), for a total charge of $303.20 for services not rendered. I want ATT Worldnet to refund me $303.20.

42 comments

Add a comment

mrmopar4

Millbury, US

1 comments

mrmopar4 of Millbury, US

Dec 09, 2023 8:51 pm EST

Verified customer

always raising bill ,cannot hold contract with nfl,looks like i will go back to dish network

jiggity joffer

1 comments

jiggity joffer of US

Mar 02, 2024 6:23 am EST

Verified customer

If I have unlimited, how did I hit 75% on Hotspot? 75% of what? The plan says UNLIMITED. What is 75% of unlimited? That completely makes no sense.

1 2

AT&T - Carl blust 353

Resolved

AT&T - Uverse equipment returns 348

Resolved

Replied

AT&T - unauthorized bank charge 17

Resolved

AT&T - service 48

AT&T - billing rip-off 17

Resolved

AT&T - Rebate offer is a rip off! 171

AT&T - crooks 1

AT&T - Directv

AT&T - sending a replacement devices with expired warranty.

AT&T - at&t rewards 7

Resolved

View all AT&T reviews and complaints

AT&T Contacts

AT&T phone numbers

+1 (800) 288-2020
+1 (800) 288-2020

Click up if you have successfully reached AT&T by calling +1 (800) 288-2020 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (800) 288-2020 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 288-2020 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 288-2020 phone number

Customer Service

+1 (888) 333-6651
+1 (888) 333-6651

Click up if you have successfully reached AT&T by calling +1 (888) 333-6651 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (888) 333-6651 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (888) 333-6651 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (888) 333-6651 phone number

Order New Wireless Service

+1 (877) 782-8870
+1 (877) 782-8870

Click up if you have successfully reached AT&T by calling +1 (877) 782-8870 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (877) 782-8870 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (877) 782-8870 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (877) 782-8870 phone number

Check Wireless Order Status

+1 (314) 925-6925
+1 (314) 925-6925

Click up if you have successfully reached AT&T by calling +1 (314) 925-6925 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (314) 925-6925 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (314) 925-6925 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (314) 925-6925 phone number

Support For Travel Abroad

+1 (800) 901-9878
+1 (800) 901-9878

Click up if you have successfully reached AT&T by calling +1 (800) 901-9878 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (800) 901-9878 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 901-9878 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 901-9878 phone number

AT&T PrepaidSM

+1 (844) 827-7057
+1 (844) 827-7057

Click up if you have successfully reached AT&T by calling +1 (844) 827-7057 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (844) 827-7057 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (844) 827-7057 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (844) 827-7057 phone number

Order New U-Verse TV Service

+1 (866) 861-6075
+1 (866) 861-6075

Click up if you have successfully reached AT&T by calling +1 (866) 861-6075 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 861-6075 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 861-6075 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 861-6075 phone number

Order New Digital Phone Service

+1 (800) 331-0500
+1 (800) 331-0500

Click up if you have successfully reached AT&T by calling +1 (800) 331-0500 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (800) 331-0500 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (800) 331-0500 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (800) 331-0500 phone number

Wireless Customer Service

+1 (866) 294-3464
+1 (866) 294-3464

Click up if you have successfully reached AT&T by calling +1 (866) 294-3464 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 294-3464 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 294-3464 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 294-3464 phone number

ConnecTech PaidTechnical Support

+1 (866) 435-3264
+1 (866) 435-3264

Click up if you have successfully reached AT&T by calling +1 (866) 435-3264 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 435-3264 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 435-3264 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 435-3264 phone number

Dial-Up Billing & Payments

+1 (877) 990-0041
+1 (877) 990-0041

Click up if you have successfully reached AT&T by calling +1 (877) 990-0041 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (877) 990-0041 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (877) 990-0041 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (877) 990-0041 phone number

Order New Fixed Wireless Internet Service English

+1 (866) 975-0050
+1 (866) 975-0050

Click up if you have successfully reached AT&T by calling +1 (866) 975-0050 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (866) 975-0050 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (866) 975-0050 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (866) 975-0050 phone number

AT&T PREPAID Wireless Home Phone

+1 (855) 288-2727
+1 (855) 288-2727

Click up if you have successfully reached AT&T by calling +1 (855) 288-2727 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (855) 288-2727 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (855) 288-2727 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (855) 288-2727 phone number

Digital Life

+1 (410) 739-2095
+1 (410) 739-2095

Click up if you have successfully reached AT&T by calling +1 (410) 739-2095 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (410) 739-2095 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (410) 739-2095 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (410) 739-2095 phone number

Director Of Sales

+1 (469) 216-8520
+1 (469) 216-8520

Click up if you have successfully reached AT&T by calling +1 (469) 216-8520 phone number 0 0 users reported that they have successfully reached AT&T by calling +1 (469) 216-8520 phone number Click down if you have unsuccessfully reached AT&T by calling +1 (469) 216-8520 phone number 0 0 users reported that they have UNsuccessfully reached AT&T by calling +1 (469) 216-8520 phone number

More phone numbers

AT&T emails

attcustomercare@att.com

100%
Confidence score: 100%

Support

AT&T address

575 Morosgo Dr., NE Rm 14f67, Atlanta, Georgia, 30324-3300, United States

AT&T social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 21, 2024