Dan Murphy's reviews and complaints 1
View all 198 complaintsDan Murphy's - Customer service
I would like to express how disgusted I was with the staff at the Polaris Dan Murphy store on 1056-1140 Plenty rd Bundoora. I walked in at 8:56 pm, walked out at 9:02 pm after spending $214.98. I knew exactly what I wanted and didn't bother anyone for help. Every staff member was rushing to get out of the store, complaining and telling each other to get a move on. Needless to say I was also rushed and was extremely uncomfortable being made to feel I was holding everyone back. I don't think I've ever come across such a large and obviously successful store of any kind where the staff were so openly rude. They even questioned what the security guy was doing when he had to let me out. I understand people want to go home after a long hard day, but the customers don't need to know how long or how hard they've worked by feeling guilty for being there. Every Dan Murphy store I've been to the service had always been above my expectations. Unfortunately I won't be going to this one again, the staff obviously have no idea it's Christmas.
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