Dan Murphy's reviews and complaints 1
View all 199 complaintsDan Murphy's - Customer service
I would like to express how disgusted I was with the staff at the Polaris Dan Murphy store on 1056-1140 Plenty rd Bundoora. I walked in at 8:56 pm, walked out at 9:02 pm after spending $214.98. I knew exactly what I wanted and didn't bother anyone for help. Every staff member was rushing to get out of the store, complaining and telling each other to get a move on. Needless to say I was also rushed and was extremely uncomfortable being made to feel I was holding everyone back. I don't think I've ever come across such a large and obviously successful store of any kind where the staff were so openly rude. They even questioned what the security guy was doing when he had to let me out. I understand people want to go home after a long hard day, but the customers don't need to know how long or how hard they've worked by feeling guilty for being there. Every Dan Murphy store I've been to the service had always been above my expectations. Unfortunately I won't be going to this one again, the staff obviously have no idea it's Christmas.
Latest Dan Murphy's Reviews
Swansea Dan Murphy's closing early and refusing customer service before closing hours, staff lying! Bought a carton of beer and discovered it had a broken stubbie once we got home VB low carb Mixed Experiences with Dan Murphys What is the point?Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!