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2.0 4 Complaints
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Aucor Complaints 4

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M
7:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aucor Vehicles Cape Town Aucor auction,complain about auction.

Bided for sixcars instead of five notice when invoice sent.I bid for quantum and was outbid more than three times showing on my cell then ibided the 2nd quantum unaware that is no longer the first now it was two Toyota quantum in my name instead of one.I phone feroz finance manager and floor sales manager aadi/Yumna and explain my situation and also send email to them.The were no response on email.Feroz call me and asked about payment of vehicles and told I my situation,Feroz will inquire and call me.Feroz send me new invoice with five cars and He also call to me pay and i payR180 000,00excluding R10000,00deposit Total to payR183000,00 rounded to.Feroz call me following day that he received money and ask when collecting my cars.I told the next day and I did so after finally arrange with Motorvia car carriers. Motorvia wanted release invoice,I flew to Cape Town Aucor office they refused to give after having alenghty discussions with me and their boss(Machiel) on the phone they said boss wanted me to pay for the other Quantum I told them I don’t have money I’m no longer working no to assist me. Auction was 16 November 2021 my money with Aucor R180000+R10000=R190000,00.December 2021 Toyota quantum which was taken out from invoice was sold by Aucor.I requested Aucor to take three cars and give me 1Toyota quantum and mazda 323,nothing happens till to date 28/05/2022.

Desired outcome: To get my cars or my money back please.

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3:48 pm EDT

Aucor Refund not received

I registered for the bid with amount R2, 500. I won a few bids and received my invoice which I paid in full. (Please note: the invoice did not deduct registration fee.) So I asked for the refund from one [protected]@aucor.com who sent me to [protected]@aucor.com. I sent my banking details to [protected]@aucor.com. Days later I called to ask how far my payment was. I was told they will work on it. After a few days I again called, I was told they are working on it. To this day, 8th August, 2021 I still haven't received my refund. My emails are being ignored also.

Desired outcome: Get my money back

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A
12:38 pm EDT

Aucor motor vehicle

I purchased a vehicle on the bank repossesed and fleet auction and there was no mention that the vehicle was previously involved in a major accident. After purchasing this vehicle I took it to Toyota where I told the vehicle was badly damaged and needed a new chassis. I am considering legal action on this issue as this vehicle is a code 2 or worse and was sold as a Bank Repo and fleet auction. The service history on the vehicle shows it was serviced recently which to me means aucor was aware of the defects on this vehicle but consciously did not disclose.

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7:39 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Aucor Under police auction

This company is operating under the 'police auction' banner, selling goods seized in raids. They offer "fine art", expensive jewellery - gemstones, rolexs etc and decorative items like bronze statues, silk rugs, vases etc.

PLEASE, PLEASE BEWARE!

These items carry fake certificates of authenticity which according to outside appraisers are not worth the paper they're printed on.

The art work, listed as hand signed pieces from famous artists - Dali, Picasso, Max, Icart, Chagall etc are fake, authenticated by "art dealers" and are literally worth no more than a simple poster print. Fine if you like it - but don't pay more than it's worth which in many cases is $20-$50 and the minimum starting bid is $1000 or more!

The jewellery is "junky", appraised by a company no reputable jeweller has ever heard of and listed as worth mega bucks when really it's cheap, nasty, scrappy pieces that look shiny and expensive. No time for inspection, fast auctions and a smooth talking autioneer see that these worthless items are sold.

The people who run these auctions can't be contacted and move from town to town.

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James Astor
Naples, US
May 21, 2014 1:42 pm EDT

Completely disagree. I have done my own research on pieces purchased after attending several of their auctions in the Florida area. I even brought a friend of mine who is a trained Gemologist to assist me to make knowledgeable purchases. He assisted me in making successful bids on some diamond jewelry and Tanzanite pieces that were far cheaper in price than the ones I saw while on a cruise through the Caribbean. I have decorated my home in Naples and New York with artwork purchased from them as well. Of the original artwork I have purchased, I had them evaluated by gallieries in my area and they were all confirmed to be authentic. I purchased some original Pissarro's as well that I had confirmed by the Pissarro family in London as being authentic and really did well on according to post-auction appraisals. It is true that you should be careful at auctions and not get carried away but I am quite happy with this company and will go back.

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Ilan Aramati
Lithia, US
Oct 03, 2011 4:33 pm EDT

What the gentlemen stated above is correct, they sold me a Ladies Rolex
that is fake in every way shape and form. The Apprisal is not worth the paper is is written on. If you see them in your town tell everyone about them and that they sould not go.

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Overview of Aucor complaint handling

Aucor reviews first appeared on Complaints Board on May 31, 2010. The latest review Vehicles Cape Town Aucor auction,complain about auction. was posted on May 27, 2022. The latest complaint Under police auction was resolved on May 31, 2010. Aucor has an average consumer rating of 2 stars from 4 reviews. Aucor has resolved 1 complaints.
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  1. Aucor Contacts

  2. Aucor phone numbers
    0861 2828 46
    0861 2828 46
    Click up if you have successfully reached Aucor by calling 0861 2828 46 phone number 2 2 users reported that they have successfully reached Aucor by calling 0861 2828 46 phone number Click down if you have unsuccessfully reached Aucor by calling 0861 2828 46 phone number 0 0 users reported that they have UNsuccessfully reached Aucor by calling 0861 2828 46 phone number
    011 237 4444
    011 237 4444
    Click up if you have successfully reached Aucor by calling 011 237 4444 phone number 0 0 users reported that they have successfully reached Aucor by calling 011 237 4444 phone number Click down if you have unsuccessfully reached Aucor by calling 011 237 4444 phone number 1 1 users reported that they have UNsuccessfully reached Aucor by calling 011 237 4444 phone number
  3. Aucor emails
  4. Aucor address
    25 Mimosa Road Randpark Ridge Ext 16, Randburg, 2194
  5. Aucor social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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