Audi
Reviews and Complaints

Twice within the last six months the under floor covers came off during a rain storm.

The first time Audi charged me $600 even though the vehicle is still under warranty. About three weeks ago, mid January 2022 the same thing occurred again.

This time Audi wants me to pay $1, 700 for the same repair.

There clearly is a design flaw with those panels and I don't see why I should be held liable for this kind damage.

Is this normal business posture for a major automotive firm?

To whom it may concern,

I received the same email just a few minutes ago and am including the pdf received. I strongly feel that this issue is getting out of hand due to the number of complaints being filed.

I am hoping that this can get resolved soon. No one wants to be a victim of false representation from a major company, like Audi, nor does anyone's company deserve to be falsely represented in such a way by people who have nothing better to do than create these ridiculous scams. Thank you for your time.

I received an ema stating I won an Audi Q7 and a lot of cash. I did respond to the email with my I formation. I'm concerned this is a scam. I was just so excited because I always have told my 11 year old daughter Audrey that I would get her an Audi. Ugh! Now I'm worried! I really was just too excited and I hope this is not a scam! Thank you for your time.

DO NOT TRUST THIS PLACE. I recently bought 2022 Etron paid $2k more over sticker. Fine i agreed. Agreed on the driveoff, monthly payment, money factor/ interest etc all in writing. At finance I added 3 yr maintenance plan for $999 & Wheel & tire for $1280.00 which changed the payment by little bit but the crooked finance lady changed the interest rate also by little bit which ended up costing me $864 more for the 36 month lease . They also charged for paint protection door guard film which should be on the vehicle but its not. I figured out the next day I call the sales person 5 times few text messages, 3 calls to the sales manager & 3 calls to the finance. No response no messages no emails.

I purchased a top of the line Q5 in August 2018. Since I have had the car the MMI system has not worked properly. Sadly Audi has not been able to fix the problem. They have reset the system, updated the software etc… no luck. I cannot use my phone because the system resets over and over on just a 5 mile drive. I brought Video to the service department to show them what happens when it reinitializes and how long it takes to reset. I am COMPLETELY frustrated and wanted to share with you that the service department is now telling me (after 3 years of complaints) that it's because of crumbs in the buttons and I need to pay. It's under warranty and we purchased and extended warranty. You should just know that the service department is not working to repair the problem they have just put Band-Aids on it for years. They also NEVER have a loaner car and in my line of work as a REALTOR it is impossible to go without a car for a week. This particular time I waited over a month to get an appointment and get a loaner car. I'm done with Audi, BMW has great service.
Katherine Nickel

I keep getting emails saying I have won a lottery of $900, 000 and a 2021 Audi q7 vehicle, then I am getting emails from TNT Courier requesting up to a thousand dollars for delivery. I have included pics with information of emails as well and would like Audi to contact me directly on this issue. Sincerely Melissa Hansen email address [protected]@gmail.com

I took my A5 to Audi West Rand for 60 000km service and requested the to change my brake pads as they are making noise, service done but break pads not done and told they are still ok.Two days later -i called the dealer and complained that the brake pads are still making noise, then i was told to bring back the car and I did, they only sprayed the front discs and was told to drive for at least 1500 km then I can bring the car.I drove 3000km instead of 1500km as per advise and then booked the car in again on the 07/10/2021 for the same problem-again brake pads were not changed and I was told they have cleaned the brake pads and discs, measurements were done and brake pads are still fine-the problem is not resolved and the brake pads are still making noise, its like Im driving a taxi.Im very dissappointed with the service i have received.Can someone please assist me.My car Reg:NODUMIGP
Contact:[protected]

This is with much concern that I am writing to you about my car Audi A4 year 2018 registration number 6737 AG 18 for a problem that I am having with my headlamps. Even after twice intervention that issue remains unsolved.

I no more feel secure driving my car at night as this is causing danger to me and my family as the car is not road worthy. This is causing predudice to me and my work too.

I thought that Audi was a prestigious brand but now I can feel that it is not the case.

I hope that my complaint will be taken into serious consideration and will have a reply as soon as possible

Best Regards,
Haresh SUNGKUR
+[protected]/+[protected]
sungkur. [protected]@gmail.com

I was sent an email notifying me that I won q7&900.000usd

Full contact address: Audi Automobile. NH-1A Kunjwani Bye Pass Road, Jammu and Kashmir 180012

Congratulations Audi Automobile Global 2021 Promotion Lucky Winner: Boago Utlwang Setima.

The entire board of directors of Audi Automobiles INT'L promotion wish to congratulate you once again on this note for being part of the lucky winner selected in this Audi Automobiles INT'L annual promotion, and we hereby use this medium to acknowledge the receipt of your claims' requirement regarding the winning notification email you received informing you of the prize you have won. The Audi Administrative department who approved this very 2021 Audi Automobiles promotion to be done in India have just approved your payment to the tune of Nine Hundred Thousand US Dollars.

A certified check of the said sum has been written in your name, Your Certificate of winnings and your form b1 (otherwise known as the Clearance Certificate) alongside the documents of your brand New 2021 AUDI Q7 car has been compiled in as a consignment and sent to the official security Courier Company in your favor. To claim these prizes, you will have to contact the affiliated security courier company agent who will be responsible for the delivery of the entire necessary documents that is of high importance to you including your winning check, so we expect you to show a great appreciation to Audi Automobile company.

As a great firm been in existence for years have single handedly made this event possible in other to keep promoting the sales and use of Audi cars in every part of the world, in case you still have doubts arising from the area of how you got selected note that the selection process was carried out through an electronic email ballot system our aim was to select winners through the internet which will be much easier way to select winners all around the universe and due to the fact that you alone have access to your email, have no fear for you have emerged a winner if you are the original proprietor to this email account which you have received the winning notification letter as distributed by our event manager.

In furtherance to begin the claims process you are advised to contact the affiliated security courier company which will be responsible for the shipment of your check, upon that be also aware that before your winning prize was released to security company a hard cover insurance policy was placed on your winning by Audi Automobile company to avoid any harm or illegal channeling due to this no harm or deduction can be done to your certified prize check.

Failure to claim your prizes (CASH) would result in forfeiting and will be used for the next Audi Automobiles international lottery program. Furthermore, should there be any change in your contact address, you quickly notify the affiliated security courier company agent as soon as possible.

Nevertheless, this is the courier contact email for your winning prize to be delivered to you. Contact immediately and endeavor to update on your successful process with the security courier company for liaison purposes.

Contact the affiliated security courier company via Email: [protected]@gmail.com
Tel +[protected]
Provide below information to them;

Show original message
Phone Number:
Residential Full Address:
You must provide this your winning reference number and secret pin code to the delivery company.
Reference Number: Audi. VQ7-21243/18
Secret Pin Code: Audi. AH8/01T4W5/35

To enable the Dispatch officer, verify your claim with the files which have been sent to them.
KINDLY CONTACT THE TNT COURIER DISPATCH COMPANY VIA EMAIL:

Contact the affiliated security courier company via E-mail: [protected]@gmail.com
Dispatch Officer Name. Sam Deepak
Tel +[protected]

This Audi Automobile international promotion which you are opportune to benefited from was fully sponsored and organized in India. Through the help of Germany Audi Automobile Company, the reason why it was organized in India is to internationally promote one of the Audi mega companies over here.

Before your winning prize was released to the security courier company a hard cover insurance policy was placed on your winning prize by Audi Automobile company to avoid any harm or illegal channeling, due to this no harm or deduction can be done to your certified prize check. Keep us posted on any development with the affiliated security courier company, in relation to your prize winnings. Do not forget to quickly notify this Audi Automobile Company when you finally receive your winning prize from the affiliated security courier company.

When you receive your winning prize, the company advises you to kindly help the people around you. Because, we rise by lifting others. This is part of the company's little way of giving out to the society in this time of corona-virus.

Sincerely
Mr. Waltraud Fritz Ludwig
INT'L Audi Automobiles Promotion Manager.

If this is fake I would like to be refund...

I was sent that I won a contest

To whom it may concern,
February 2020 I purchased a 2012 Audi R8 V10 with around 20, 110 miles, also all service records done by Audi here in the United States. Three weeks ago my air-conditioning went out and reading due to the issue, the service records show that the A/C system has already been renewed two times by previous owners. Come to find out that within an average of every 10, 000 miles, the A/C system has to be renewed! Actually by the local Audi dealership in El Paso, Texas, found out that the compressor has to be replaced for the THIRD time including the pressure sensor switch! I expect that Audi is coming towards some reasonable repair cost reimbursement! Come to find out that Audi never took care of this common issue with this generation R8.

I truly hope I have not just been duked as I have already sent the email with my information. Will You please contact me at cowgirl.jo.[protected]@gmail.com. I answered the questions the were asked and sent the answers to: [protected]@outlook.com.
I would greatly appreciate a response to let me know if I am truly a winner or if this is some kind of scam. Thank You for your time.

Thanks again,
Lena Jordan

Hello I got an e mail with naming audi annual promotion winner. So how can i get this lucky winning prize. And this is scam or true?

I received a e-mail with your Audi automobile and with this Q7:G7853SW9T that I've won $900, 000 and SUV, please confirm is it true and scam.
And the ask me to forward my details to this mail: [protected]@outlook.com
People are using your company name to scam many people all over the world, you guys should do something about so that it wouldn't affect your company.

Thank you
Wisdom Bassey

I received an email saying I won a sweepstake and won an Audi A7 and 90000 email after email of information and intrusions absolutely insane

Did I win I'm homeless [protected]@gmail.com

Dear Madam / Sir

Please note that I will like to report a matter pertaining to my car.

On 26 April 2021, I took my car to Audi Menlyn for service. At the time I took my car the everything was fine. I can vouch for that because I traveled during the night.

To my surprise on 27 April 2021, when I was traveling at night I noticed my left xenon light was not properly functional.

On 28 April 2021, I went back to Audi Menlyn to let them know of what I have picked regarding the lights. Attached is the picture of the warning sign.

At Audi Menlyn they informed me that I need to change the light or something is wrong with it.

I then went to VW which they checked the light and found out the problem is the monitor and it appears that the water was drawn in which caused the damage. I suspect that when my car was washed after the service has been rendered it was washed.

I will like Audi to investigate the matter and provide me with feedback on it as a matter of urgency.

Regards
Ambition Manabile
‪[protected]‬

Sent from my Huawei phone

Hello, I Mr ahhad sheik madar would like to make a complaint about an audi a3 sport back in the year 2017. I got warranty 12years on body and paint but unfortunately I got oxidation on boots door

I purchased new Bridgestone tires which were put on my car, and the next few days I went to Audi to get their "computerized" alignment services. I waited there for 5-6 hours after I had a 9AM appointment. Alignments only take within 1 hour. The mechanic did the alignment then took the car for a test drive and the alignment was way out of alignment. HOW. Since this was a computerized alignment. And that was after 4 hours? So it was pulled back into the shop and worked on for 1.5 more hours. Well they produced a computer sheet off the system showing the alignment completed. Totally suspect. Well that was April 2019 and then Covid hit and the car was barely used. In all, there was only about 7200 miles put on the car in 1+ years. Local distance only. SO, after a year I made an appointment to bring in the car for a front steering issue and told them to inspect the who car. The mechanic doing the inspection made note that the rear tires were much lower tread wear than the fronts, and should be replaced. I said really? that is not good as this Audi dealership did the alignment for all 4 tires. The dealers service manager made a snide comment that "who is driving the car" I said my wofe who is 66 years old and drives locally only. He shut up. I then took the car to another mechanic who confirmed that the tires were un evenly wearing on the rear and did so in making them uneven as a pair. Thus the mechanic at Audi did not recognize the uneven wear. (Is he a mechanic?) Idiot as I see it. So I asked Audi to replace the rear tires and fix the alignment. They balked and said the amount of time made it not their problem. But the car only had 7200 miles on it since the alignment was done, and anyone knows that the mal alignment takes time to show and the 7200 miles is about correct. I have other mechanics responses to this to show just that. So I bought new tires and had Firestone do the work with the guaranteed for life alignment, which they service at any time. The also gave me their details on the probably cause of the Audi service department. The Audi service totally screwed up. They are incompetent.

I have seen a number of complaints from other people regarding this Audi Automobile Global 2021 Promotion Winner email and I too have received it on 04/01/2021. Please confirm whether or not this is a scam because I am worried about my privacy.

Contact the affiliated security courier company via Email: [protected]@gmail.com
Tel +[protected]
Provide below information to them;
Full Name:
Phone Number:
Residential Full Address:
You must provide this your winning reference number and secret pin code to the delivery company.
Reference Number: Audi. VQ7-21243/18
Secret Pin Code: Audi. AH8/01T4W5/35

To enable the Dispatch officer, verify your claim with the files which have been sent to them.
KINDLY CONTACT THE TNT COURIER DISPATCH COMPANY VIA EMAIL:

Contact the affiliated security courier company via E-mail: [protected]@gmail.com
Dispatch Officer Name. Sam Deepak
Tel +[protected]

Can you please let me know ASAP.

-Kerry Hancock