Auto-Defender

Auto defender is refusing to send the cancellation paperwork concerning Line 5 Contract #196335 and is thus withholding returning $3692.82 to Line 5 for cancellation of the warrantee on the Grand Cherokee which was sold in October, 2024 to Bruno Sinigaglio in Washington State. As a result, the original owner, Meadow Stansel, is being harassed by collection companies for payment of an interest fee associated with the $3692.82. Additional investigation has revealed that Line 5 will no longer underwrite any contracts involving Auto Defender due to previous and continuing deceptive practices such as what you are doing to Meadow Stansel and correspondingly to Line 5. Please send the cancellation paperwork required to line 5 and return the funds necessary to resolve this issue. If this is not resolved in a timely manner, complaints will be made to the FBI and agencies involved with regulation of interstate commerce.

Amazing customer service helped me when i needed it recommending this to my parents as well.

Honest and truthful, knows all facts and import points/topics, not pushy and makes you feel relaxed while talking.

I wanted to say the Katie in customer service goes above and beyond most any Customer service representatives I have encountered. After I initially purchased my extended warranty she explained everything in detail and gave me all her contact info so I could reach her if I had any questions. She reassured me of my purchase and left me feeling comfortable and without any questions or regrets in my decision to buy this extended warranty from auto defender Diamond plan. Then after I read through the contract she again answered all my questions and removed any doubts I was experiencing . So I just wanted to say I wish all customer service representatives were as accommodating and professional and courteous as Katie on customer service!