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hi, In 2014 I bought a 2011 polo vivo from Kempton park Auto pedigree. Now the paint is peeling off from the bonnet and the roof only. I took it for assessment, I was advised that the vehicle was involved in an accident and when the re-painted it they didn't put the prime coating. I called Kempton park branch I was told that I must re-paint it myself. I requested to speak to the manager and I was advised that he is too busy to take my call since its month end.
Can anyone please assist me, I can be contacted on [protected] or via email [protected]@ctusystems.co.za.
kind regards
NOMONDE
The complaint has been investigated and resolved to the customer's satisfaction.
I bought a polo vivo 2018 model at auto pedigree paarden Eiland last year October, from the beginning it was problem, first it was the registration papers, then it was my extra key, then I ask for my money because I paid for my license disk and my number plates, it's almost 7 months and no money, I call, I whatsapp, I emailed them but every time there is a problem, they know how much is it for the license disk and number plate s
Good day
I phone this morning regarding my complain with one of your Branch where i purchase my car, since i had the car it has been giving me endless problems and i have reported it to the dealer and what they doing is to take it to renault SA for the forth time now.which am not happy, now the dashboards lights are all on wch its a risk for me.
can i please have feedback on this case
Good Day.
Please send an email to complaints@autopedigree.co.za with your complaint detail and we will assist you further.
Regards,
Auto Pedigree Customer Service