Avanti Residential
Reviews and Complaints

Avanti Residential, LLC is a real bummer, let me tell ya. The folks in charge of leasing will straight up lie to your face about the amenities they offer and the help you can expect from the leasing office. It's a real slap in the face once you've signed that lease, because that's when they start treating you like dirt.

Avoid this company at all costs. Their service doesn't even exist, and all they do is take your money for below-average properties. They lie, are disrespectful, and don't treat you like a human being. I'm not kidding... places like this should be closed down. It's just pure greed. There's no room for this kind of behavior in the housing market. We're talking about people's homes here.

My car got towed by Klaus towing, which is contracted by Sky at Bear Creek. The property manager didn't know about my car being towed. My contract states the rules for parking, including the time, manner, and place for all cars. I had a sticker in my car window, but it still got towed without any notice. I've reported this to the Colorado Attorney General's office.

I signed a 12 month lease and finished the whole lease. I also went to the office and told them I was leaving, but now I'm getting billed and have a balance for no reason. I already talked to ***, but she and *** had some kind of agreement that didn't involve me. I'm attaching my lease to prove that I was the only one on it. I shouldn't be responsible for whatever *** and *** were doing. I'm back in *** for another job and wanted to move back into the property, but I can't because of ***'s balance.

I went to the Omni Apartments to fill out an application for an apartment. The person there told me they only had one apartment available, so I asked to see it. They took me on a tour, but the apartment was too small. They then mentioned they had a larger one, which caught my interest. However, they said they didn't have the key because it was being renovated. Despite this, I paid the application fee and a hundred and fifty dollars to hold the apartment for viewing on 12/27. Unfortunately, they never called to update me on anything. Now, I'm trying to get a refund for the apartment holding. The reason I don't want the apartment anymore is because they increased the move-in cost. I was originally told it would be ***, but now it's higher. It's unfair for them to take money for something I never even got to see.

We got a short-term rental apartment for our daughter and son-in-law near the hospital where our granddaughter was really sick. We were the ones in charge of everything. My wife and I dealt directly with the complex. We paid for everything too. The complex told us to go to Cort for furniture rental. Sadly, our granddaughter passed away a few days ago. Our daughter and son-in-law are devastated and went back to their own home. When we called Cort, they were understanding and agreed to quickly pick up their furniture. But the apartment complex won't let them in. Now they want power of attorney from two grieving people just so Cort can get their own furniture. They never asked for any power of attorney when we made the deal and paid. They're not responding to our attempts to end the agreement. Other businesses have been more compassionate.

I moved out on May 24. My family and I lived in Alturas at *** for a year. We were moving our stuff out when *** the manager came in to check the apartment. He said it looked good and told us not to vacuum or clean. He said we could leave trash and dirt because he had cleaning ladies. However, he wanted my son ***(*** used to work with you guys as maintenance at ***) to do some painting and cover the small holes from where I had my pictures hanging. He promised to return our deposit, but my son didn't want to do it because he doesn't work for them anymore and shouldn't be doing that work. The apartment didn't have any damage, no tears in the carpet, and the blinds were in great condition. The windows and doors were fine, but when we moved in, the apartment only had one door in one of the bedrooms. I received my deposit for *** with no invoice. He said he would send me $800, not $1200.

On 9/27/2022, I spoke with the Property Manager at Dwell Apartments, Avanti Residential. I explained my need for an apartment and a credit issue due to auto dealer fraud. The manager assured me it wouldn't be an issue and invited me to return the next day. When I visited on 9/28/2022, I was met by another staff member. Despite explaining my situation and offering a higher deposit for the apartment, I was given assurances that proved false. I paid $208.59 on the manager's computer and was promised a callback that never came. Later, I presented my case and documents in person, only to be rejected. I highlighted their actions as 'bait and switch,' a violation of consumer protection laws, and demanded a refund of $208.59 to my account.

My apartment #A1 flooded on 8/21/2022 at Avanti. The apartment manager offered me a 2-bedroom unit I had initially wanted. I agreed to take it, having seen it 8 months before when I settled for another. On 9/2/2022, I visited the manager to get the keys and sign the lease. The manager was anxious and struggled to process my lease. I suggested a walk-through to ease her anxiety, but she declined, saying it was already done. Entering the apartment briefly, I detected a moldy odor. Despite this, I proceeded with the move the next day, hoping the smell would dissipate. However, the odor persisted even after airing out the place. I reported the issue to the manager, and during a holiday weekend, I stayed in a hotel due to the mold smell. The manager visited and noted the odor, describing it as dirty baby powder. She promised to have someone check for moisture. Later, I found they had tried masking the smell with baby powder-scented air freshener.