Awana Vacation Resorts Development [AVRD]’s earns a 2.0-star rating from 4 reviews, showing that the majority of guests are somewhat dissatisfied with their stays.
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entitlement nights
As per my records my 2017 entitlement nights 4 week days and 1 week end. But I tried to book a month ago was fully booked for until 31/12/19. I was told 2020 open for booking will be around mid of Nov. But yesterday still not open yet, I was ask to check the website everyday until it opens. Is it the good suggestion? I will be in China for 2 weeks, as you know China has little excess of internet's I cannot do my booking before 22/11/19. Can you book for me check in 18/1/20 and check out 23/1/20 for Awana Genting.
Davidchew
![Awana Vacation Resorts Development [AVRD] - entitlement nights](/images/complaint/full/1191889/compl_82db1lm6cnaujrh0s64uut0u24_42ffe30d70dd398e9a63b3f16e28399d.png "Awana Vacation Resorts Development [AVRD] - entitlement nights")
Facilities
Toilet light not working, fridge with broken legs, gas stove not working well, broken table, dusty environment caused bad coughing to small kid, parking space not enough for two vehicles when there is a big family vacation as they allowed only one car per entry.
HI!
I want to complaints about the service, actually this complaints is about my parents is a awana members, and we did make a booking since 7 months ago from internet from australia. We try to make a booking 2 nights in Genting Highlands apartment. My parents went back to Malaysia n he is one hold on a member card, he try n I try call or visit, all the staff just tell us booking from the internet, but I try many times could not get through, is wasting my times n money call from australia. My dad also call the staff about the booking, all the staff can't do anything about, so it means crab to hold a member n wasting money to be a member of awana.
awanavacaton member
I would like make a complaint on behalf of my parents inlow, she was awanavacation timeshare member since 2004, when this stupid staff name colin recruited her as member he sweet talk to her (only mention how good if she became a member but DIDN'T MENTION THAT THEY WILL CHANGE THE CONTRACT AS WHEN THEY LIKE eg: take out the Langkawi porto malai hotel, which only left three which genting n trengganu only and every time we make reservation the staff will say fully book ) but so kind off them they offer another resort in langkawi BUT WE CAN'T BOOK ON SCHOOL HOLIDAY. DOES IT MAKE SENSE! I THINK THEY ARE NO UNDERSTAND THE MEANING OF VACATION. And it was my parent in low hard earned money and i believe is the same to others member. Since genting didn't recruit member anymore please be consider to be fair to timeshare member. AND IT SO FUNNY EVERY TIME I CALL FOR RESERVATION THE STAFF WILL SAY MS ONG YOUR MOTHER IN LOW STILL HAVE SO MANY DAYS BALANCE PLEASE USE IT IF NOT WILL BE EXPIRED then EVEN I BOOK NINE MONTH IN ADVANCE FOR GENTING ONLY THE STAFF WILL ALSO SAID FULLY BOOK. Then they will offer me the date on weekday which is not on school holiday. AND THE G.M OF AWANA VACATION PLEASE UNDERSTAND THE MEANING OF VACATION (coz we have kids in school and we need to work too). I believe most of all people travel during school holiday coz we are not billionaire.
Is Awana Vacation Resorts Development [AVRD] Legit?
Awana Vacation Resorts Development [AVRD] earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
Awanavacation.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Awanavacation.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Awanavacation.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The awanavacation.com may offer a niche product or service that is only of interest to a smaller audience.
- We found that the website for Awana Vacation Resorts Development [AVRD] is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
Reduction of facilities for timeshare member.
I would like to highlight the short change for all members of this Awana Vacation Resort Development Berhad in Malaysia. This membership based timeshare vacation club have withdrawn most of its facilities whereby the club now is only having 3 home based apartment namely Awana Genting Highlands Golf & Country Resort at Genting Highlands, Angsana Apartment...
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Overview of Awana Vacation Resorts Development [AVRD] complaint handling
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Awana Vacation Resorts Development [AVRD] Contacts
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Awana Vacation Resorts Development [AVRD] phone numbers+60 323 332 118+60 323 332 118Click up if you have successfully reached Awana Vacation Resorts Development [AVRD] by calling +60 323 332 118 phone number 1 1 users reported that they have successfully reached Awana Vacation Resorts Development [AVRD] by calling +60 323 332 118 phone number Click down if you have unsuccessfully reached Awana Vacation Resorts Development [AVRD] by calling +60 323 332 118 phone number 0 0 users reported that they have UNsuccessfully reached Awana Vacation Resorts Development [AVRD] by calling +60 323 332 118 phone number
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Awana Vacation Resorts Development [AVRD] emailsavrd.customer.service@awanavacation.com100%Confidence score: 100%Support
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Awana Vacation Resorts Development [AVRD] address23rd Floor, Wisma Genting, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
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Awana Vacation Resorts Development [AVRD] social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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