Balboa Press’s earns a 1.2-star rating from 24 reviews, showing that the majority of authors are dissatisfied with publishing services.
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Marketing services
They keep on asking for more payments with no fulfillment. Very bad experience. You can always publish and market your book independently in a cost-effective way. Shameful indeed they're using Louise Hay's name to get you into trap. I should have done more research and now, then won't allow me to refund my money. I paid more than $30k with them. I need my money back.
I recently found out this blog for their published author:
https://gettingnaked.com.au/2017/06/17/scammed-personal-experience-balboa/
Web-optimized press release
I recently published a book with Balboa Press
I'm complaining about the press release that I purchased from this publisher. They are a rip off!
I've purchased the web-optimized press release believing what was advertised: that the press release is written by a professional copywriter, and optimize it for web search by selecting relevant keywords. Unfortunately, I was appalled by the very poor quality of the text that I received. Despite providing a lot of relevant information in the questionnaire they asked to complete, the press release was bland, unenticing, and contained many mistakes (the initials in the headline weren't capitalized, some choice of words had negative impact on readers and other problems). I could also only select one keyword and not keywords as they claimed in their ad.
I had to ask my editor to revise it in order to have a good press release. He did a marvelous job, but I had to pay him too on top of the $1, 000 sum that I paid Balboa Press.
Secondly, I asked for a refund because the press release that I've been provided isn't worth the amount that I paid for ($1000). The marketing rep sent me the clause that states that once I approve this service I'm not entitled to any refund. Not only did I receive an amateurishly written press release, I had to pay the editor for revising it and I'm not entitled to any refund!
I also don't receive full answers from employees at the company and need to ask the same questions time and again. I asked for help from the customer support but they sent me back to the same person who isn't responsive. Moreover, I checked and all the places that my press release was posted were "clips" that weren't even searchable which made them totally worthless. No one could find them.
I'm very frustrated and upset because this is an ongoing problem for quite a while.
Thanks for your response in advance.
Best regards,
Shoshi Herscu
Company's contract signed on the internet.
Helpful hint: Balboa Press's contract has, "Zero Day Cancellation"
Please read the contract. I did not and it cost me $394.00. My contract 04-19-18 cancelled 04-21-18. I requested that they reduce the charge to $150.00. After several friendly conversation they refused. I am a 90 year old WWII Veteran.
I still have hope that they may change their mind with an additional $244.00 refund.
Victor Virzi
rip off
I recently published a book with Balboa Press, and I am writing to let everyone know that they are a rip off! While I was pleased with the production my book, everything else was a disaster. They harass you with marketing calls to purchase more services, their customer service representatives for the most part are pretty clueless, and now they are going on...
Read full review of Balboa Press and 18 commentsBalboa Press Reviews 0
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Overview of Balboa Press complaint handling
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Balboa Press Contacts
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Balboa Press phone numbers+1 (877) 407-4847+1 (877) 407-4847Click up if you have successfully reached Balboa Press by calling +1 (877) 407-4847 phone number 0 0 users reported that they have successfully reached Balboa Press by calling +1 (877) 407-4847 phone number Click down if you have unsuccessfully reached Balboa Press by calling +1 (877) 407-4847 phone number 0 0 users reported that they have UNsuccessfully reached Balboa Press by calling +1 (877) 407-4847 phone numberUnited States+1 (812) 671-9756+1 (812) 671-9756Click up if you have successfully reached Balboa Press by calling +1 (812) 671-9756 phone number 0 0 users reported that they have successfully reached Balboa Press by calling +1 (812) 671-9756 phone number Click down if you have unsuccessfully reached Balboa Press by calling +1 (812) 671-9756 phone number 0 0 users reported that they have UNsuccessfully reached Balboa Press by calling +1 (812) 671-9756 phone numberUnited States+44 800 096 2774+44 800 096 2774Click up if you have successfully reached Balboa Press by calling +44 800 096 2774 phone number 1 1 users reported that they have successfully reached Balboa Press by calling +44 800 096 2774 phone number Click down if you have unsuccessfully reached Balboa Press by calling +44 800 096 2774 phone number 0 0 users reported that they have UNsuccessfully reached Balboa Press by calling +44 800 096 2774 phone number100%Confidence scoreUnited Kingdom
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Balboa Press emailscustomersupport@balboapress.com98%Confidence score: 98%supporteditorial@balboapress.com97%Confidence score: 97%managementpublish@balboapress.com79%Confidence score: 79%no-reply@balboapress.com78%Confidence score: 78%unsubscribe@balboapress.com78%Confidence score: 78%communicationdonotcall@balboapress.com78%Confidence score: 78%
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Balboa Press address1663 Liberty Drive, Bloomington, Indiana, 47403, United States
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Balboa Press social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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After reviewing the balboa contract I declined. Still haven't received my money backOur Commitment
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