Menu
For Business Write a review File a complaint
Balboa Press Customer Service Phone, Email, Contacts

Balboa Press
Reviews and Complaints

www.balboapress.com

Learn how the rating is calculated

1.2 24 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Balboa Press Complaints 24

ComplaintsBoard
R
7:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Balboa Press Marketing services

They keep on asking for more payments with no fulfillment. Very bad experience. You can always publish and market your book independently in a cost-effective way. Shameful indeed they're using Louise Hay's name to get you into trap. I should have done more research and now, then won't allow me to refund my money. I paid more than $30k with them. I need my money back.

I recently found out this blog for their published author:
https://gettingnaked.com.au/2017/06/17/scammed-personal-experience-balboa/

Read full review of Balboa Press
Hide full review
ComplaintsBoard
S
2:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Balboa Press Web-optimized press release

I recently published a book with Balboa Press
I'm complaining about the press release that I purchased from this publisher. They are a rip off!

I've purchased the web-optimized press release believing what was advertised: that the press release is written by a professional copywriter, and optimize it for web search by selecting relevant keywords. Unfortunately, I was appalled by the very poor quality of the text that I received. Despite providing a lot of relevant information in the questionnaire they asked to complete, the press release was bland, unenticing, and contained many mistakes (the initials in the headline weren't capitalized, some choice of words had negative impact on readers and other problems). I could also only select one keyword and not keywords as they claimed in their ad.

I had to ask my editor to revise it in order to have a good press release. He did a marvelous job, but I had to pay him too on top of the $1, 000 sum that I paid Balboa Press.

Secondly, I asked for a refund because the press release that I've been provided isn't worth the amount that I paid for ($1000). The marketing rep sent me the clause that states that once I approve this service I'm not entitled to any refund. Not only did I receive an amateurishly written press release, I had to pay the editor for revising it and I'm not entitled to any refund!

I also don't receive full answers from employees at the company and need to ask the same questions time and again. I asked for help from the customer support but they sent me back to the same person who isn't responsive. Moreover, I checked and all the places that my press release was posted were "clips" that weren't even searchable which made them totally worthless. No one could find them.

I'm very frustrated and upset because this is an ongoing problem for quite a while.

Thanks for your response in advance.

Best regards,

Shoshi Herscu

Read full review of Balboa Press
Hide full review
ComplaintsBoard
V
5:33 pm EDT

Balboa Press Company's contract signed on the internet.

Helpful hint: Balboa Press's contract has, "Zero Day Cancellation"
Please read the contract. I did not and it cost me $394.00. My contract 04-19-18 cancelled 04-21-18. I requested that they reduce the charge to $150.00. After several friendly conversation they refused. I am a 90 year old WWII Veteran.
I still have hope that they may change their mind with an additional $244.00 refund.
Victor Virzi

Read full review of Balboa Press
Hide full review
ComplaintsBoard
D
6:56 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I recently published a book with Balboa Press, and I am writing to let everyone know that they are a rip off! While I was pleased with the production my book, everything else was a disaster. They harass you with marketing calls to purchase more services, their customer service representatives for the most part are pretty clueless, and now they are going on...

Read full review of Balboa Press and 18 comments

Balboa Press Reviews 0

Looks like Balboa Press has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Balboa Press, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Balboa Press complaint handling

Balboa Press reviews first appeared on Complaints Board on Dec 15, 2012. The latest review Royalties was posted on Jan 18, 2024. The latest complaint rip off was resolved on Dec 15, 2012. Balboa Press has an average consumer rating of 1 stars from 24 reviews. Balboa Press has resolved 1 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.9
531 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Balboa Press Contacts

  2. Balboa Press phone numbers
    +1 (877) 407-4847
    +1 (877) 407-4847
    Click up if you have successfully reached Balboa Press by calling +1 (877) 407-4847 phone number 0 0 users reported that they have successfully reached Balboa Press by calling +1 (877) 407-4847 phone number Click down if you have unsuccessfully reached Balboa Press by calling +1 (877) 407-4847 phone number 0 0 users reported that they have UNsuccessfully reached Balboa Press by calling +1 (877) 407-4847 phone number
    United States
    +1 (812) 671-9756
    +1 (812) 671-9756
    Click up if you have successfully reached Balboa Press by calling +1 (812) 671-9756 phone number 0 0 users reported that they have successfully reached Balboa Press by calling +1 (812) 671-9756 phone number Click down if you have unsuccessfully reached Balboa Press by calling +1 (812) 671-9756 phone number 0 0 users reported that they have UNsuccessfully reached Balboa Press by calling +1 (812) 671-9756 phone number
    United States
    +44 800 096 2774
    +44 800 096 2774
    Click up if you have successfully reached Balboa Press by calling +44 800 096 2774 phone number 1 1 users reported that they have successfully reached Balboa Press by calling +44 800 096 2774 phone number Click down if you have unsuccessfully reached Balboa Press by calling +44 800 096 2774 phone number 0 0 users reported that they have UNsuccessfully reached Balboa Press by calling +44 800 096 2774 phone number
    100%
    Confidence score
    United Kingdom
    More phone numbers
  3. Balboa Press emails
  4. Balboa Press address
    1663 Liberty Drive, Bloomington, Indiana, 47403, United States
  5. Balboa Press social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.