Menu
For Business Write a review File a complaint
Banner Health

Banner Health review: Mammogram

J
Author of the review
7:37 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

During a recent mammogram, Banner Imaging injured a muscle near my shoulder (armpit area). The machine was digging into my armpit area and I heard something pop. I woke up the next day with a non-functioning arm. I spoke to the office manager who put me in touch with risk management. I had to pay for my own MRI because insurance wouldn't cover it. All I asked was they pay my $100 copay for an MRI or the $250 cash pay. 3.5 months later it still hurts and I avoid using that arm. Banner denied my claim and is not taking responsibility for my injury or costs. I have never had an issue with my shoulder before visiting them. I will not be using them again which is a shame because I have been a customer for many years.

On August 28th, 2023 I finally paid for the MRI (7 weeks after the incident). They didn't even wait for the doctor's fax to deny it. My MRI states there is Infraspinatus subtle hyperintensity. For this condition, conservative treatment is best and consists of non-steroidal anti-inflammatory medication (NSAIDs), ice, rest, and physical therapy. Common NSAIDs are ibuprofen (Motrin) and naproxen (Aleve). These medications reduce inflammation and swelling and promote healing.

I was unable to do any of this right away because I couldn't get the MRI approved to know this was the issue.

Initial Banner mammogram on 7-11-23 - no charge

Chiropractor on 7-19-23 $50 adjustment only

Dr. Grise appointment 7-27-23 $105 she requested an MRI

Chiropractor on 8-10-23 $70 adjustment and massage X-ray was free

MRI Simon Med Imaging $250 cash price since UHC would not authorize

Chiropractor on 9-18-23 $70 adjustment and massage

Total $545 so far

Claimed loss: Total $545 so far

Desired outcome: Pay for my medical expenses or I call a lawyer.

0 comments
Add a comment
  1. Banner Health Contacts

  2. Banner Health phone numbers
    +1 (833) 252-5535
    +1 (833) 252-5535
    Click up if you have successfully reached Banner Health by calling +1 (833) 252-5535 phone number 0 0 users reported that they have successfully reached Banner Health by calling +1 (833) 252-5535 phone number Click down if you have unsuccessfully reached Banner Health by calling +1 (833) 252-5535 phone number 0 0 users reported that they have UNsuccessfully reached Banner Health by calling +1 (833) 252-5535 phone number
    Customer Service
    +1 (602) 747-4000
    +1 (602) 747-4000
    Click up if you have successfully reached Banner Health by calling +1 (602) 747-4000 phone number 0 0 users reported that they have successfully reached Banner Health by calling +1 (602) 747-4000 phone number Click down if you have unsuccessfully reached Banner Health by calling +1 (602) 747-4000 phone number 0 0 users reported that they have UNsuccessfully reached Banner Health by calling +1 (602) 747-4000 phone number
    Head Office
    +1 (480) 412-3000
    +1 (480) 412-3000
    Click up if you have successfully reached Banner Health by calling +1 (480) 412-3000 phone number 0 0 users reported that they have successfully reached Banner Health by calling +1 (480) 412-3000 phone number Click down if you have unsuccessfully reached Banner Health by calling +1 (480) 412-3000 phone number 0 0 users reported that they have UNsuccessfully reached Banner Health by calling +1 (480) 412-3000 phone number
    +1 (480) 412-3246
    +1 (480) 412-3246
    Click up if you have successfully reached Banner Health by calling +1 (480) 412-3246 phone number 0 0 users reported that they have successfully reached Banner Health by calling +1 (480) 412-3246 phone number Click down if you have unsuccessfully reached Banner Health by calling +1 (480) 412-3246 phone number 0 0 users reported that they have UNsuccessfully reached Banner Health by calling +1 (480) 412-3246 phone number
    More phone numbers
  3. Banner Health emails
  4. Banner Health address
    2901 N Central Ave., № 160, Phoenix, Arizona, 85012, United States
  5. Banner Health social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
  7. View all Banner Health contacts

Most discussed Banner Health complaints

children's er doctor
1
(opinions to this review)