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Bare Feet Shoes
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www.barefeetshoes.com

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3.7 3 Complaints
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Bare Feet Shoes Complaints 3

ComplaintsBoard
R
7:06 am EDT

Bare Feet Shoes Online Ordering

PLEASE DO NOT ORDER ONLINE!

I use to shop here all the time. This particular store (Temple Hills, MD location) is closing down but I purchased a few pair of shoes online (I only wanted one pair but thought, why not order more and get free shipping). Terrible idea!

After 9 days, I had to email them asking when my shoes would ship. Someone emailed me back and said, "They will ship today". Great I thought, only to have received an email shortly after stating that the shoes I really wanted was out of stock. It took about another 6 days for my money to be reimbursed for the one pair and another about 24 days for me to actually receive my shoes.

When I finally received my shoes, I was so disappointed. The shoes looked very cheap and terribly made. I have been trying to return them since I received them in April 2016 (now June 2016). The only actual store I am aware of near me, the Temple Hills, MD location will not return or exchange the shoes since they are going out of business. When I look for other locations online, on PA locations are shown. At this point I may just drive the 2+ hours to PA just to return the shoes.

I am overall disgusted with this entire experience and will never shop here again. I will also be telling everyone I know to not shop here and I suggest you not shop here as well.

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3:25 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Bare Feet Shoes DO NOT ORDER

I placed an order for a pair of shoes and paid to have them shipped in an expedited manner. I recieved an email from Barefeet Shoes confirming my order. They also provided an order number that I could track on their website which did not work. I could not track my order on their site. Their 'customer service' number does not answer and is completely worthless. I sent them an email, to this date, no response. I placed my order on a Wednesday before 12:00PM EST. Two day shipping, the product should have arrived on Friday. I did not receive my item until Tuesday afternoon. They have been non-responsive to my request to refund the expedited shipping cost.

I will NEVER order from this company again. I refuse to patronize business that do not have integrity, nor value their customers.

You have been warned, place your order at your own risk!

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11111111111111
Fairfield, US
Jan 08, 2014 9:48 pm EST

This is the worst company that I have ever dealt with in my life! The customer service is so horrible that I had to file a complaint with FTC. No one answers the phone nor responds to emails. The products are very cheap price wise and quality wise. I received shoes that I had to return the same day because one shoe was ripped. I'm still trying to get my money back for the defective product and still haven't heard from them. It's been one month.

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Eryn24
US
Apr 23, 2013 7:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I place my order on April 12, 2013 @ 12 noon and paid 13.00$ for 2 day delivery it is now the 23rd of April and I still haven't received my package. I was also no able to track my order through their website nor have I been able to access the Barefeetshoe web page through my phone internet or my desktop. The customer service number doesn't work either no one picks up or it rings a couple time and then go to a busy signal. This was my first time ever ordering anything from Barefeetshoes website instead of going to the store and now I know to never order from there again.

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Khayla
Richton Park, US
Mar 27, 2013 3:49 pm EDT

I placed an order with bare-feet shoes at the beginning of the month, and have YET to receive my order period! They have the WORSE customer service that any business can have! Even though I love their shoes, their service is terrible and i will NEVER order anything else from the website. I have called and emailed them about my order not being received and no one has yet to answer the phone nor emailed me back! Shop at your own risk, but this has not been a pleasant experience with bare-feet shoes.

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4:27 pm EDT
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Bare Feet Shoes do not order from them

I ordered a romper and shoes for an event on a friday. They took the money out of my account on tuesday. I called on thursday to find out when my item would be shipped, and i was told it would be shipped that day. Because i did not get an email confirming that, i called back on monday and the lady on the phone told me she doesnt know what happened to my order and told me to call back at 3 if i still didnt receive an email. I called back and i was told the shoe was damaged and all they had was the romper. She told me the romper would be shipped and i would refunded for the shoe. The next day i was sent an email that the romper has been shipped and was given a tracking number. The next day i got an email saying the romper was out of stock and i would be refunded my money. So why was i told in the first place that it was shipped and given a tracking number. They did refund my money, but i was upset that it took them a week and half to tell me my order wasnt available.

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JOhanKatt
DE
Aug 20, 2018 11:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Good afternoon,
Bought these shoes in Hamburg at SchuhKay, a big shoe department store in 2017 size 44 .
Look at this after one year . They where no exposed to the sun a lot.
Very unique and disapointing

Regards
Johan Katt
Bahrenfelder Kirchenweg 13e
22763 Hamburg
Johan.katt@gmail.com

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barefeeetshoes
Wyncote, US
Dec 20, 2015 6:59 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

We are very sorry about the bad service you received in the past at Barefeetshoes.com the website has been under brand new Managment and would like to give you a 50% discount on your next purchase.

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iloveshoes43
US
May 08, 2012 11:31 pm EDT

Sound like miscommunication!

Is Bare Feet Shoes Legit?

Bare Feet Shoes earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Bare Feet Shoes stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Bare Feet Shoes's reputation as a trustworthy leader in their field. Customers can rely on Bare Feet Shoes's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Bare Feet Shoes. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bare Feet Shoes has registered the domain name for barefeetshoes.com for more than one year, which may indicate stability and longevity.

Barefeetshoes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Barefeetshoes.com you are considering visiting, which is associated with Bare Feet Shoes, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for Bare Feet Shoes have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Barefeetshoes.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Bare Feet Shoes.

However ComplaintsBoard has detected that:

  • Barefeetshoes.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The barefeetshoes.com may offer a niche product or service that is only of interest to a smaller audience.

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Overview of Bare Feet Shoes complaint handling

Bare Feet Shoes reviews first appeared on Complaints Board on Jul 20, 2010. The latest review Online Ordering was posted on Jun 17, 2016. The latest complaint DO NOT ORDER was resolved on Oct 26, 2011. Bare Feet Shoes has an average consumer rating of 4 stars from 3 reviews. Bare Feet Shoes has resolved 2 complaints.
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  1. Bare Feet Shoes Contacts

  2. Bare Feet Shoes phone numbers
    +1 (866) 235-0091
    +1 (866) 235-0091
    Click up if you have successfully reached Bare Feet Shoes by calling +1 (866) 235-0091 phone number 0 0 users reported that they have successfully reached Bare Feet Shoes by calling +1 (866) 235-0091 phone number Click down if you have unsuccessfully reached Bare Feet Shoes by calling +1 (866) 235-0091 phone number 0 0 users reported that they have UNsuccessfully reached Bare Feet Shoes by calling +1 (866) 235-0091 phone number
  3. Bare Feet Shoes emails
  4. Bare Feet Shoes address
    Cedarbrook Plaza 1000 Easton Rd. Suite #108 Wyncote, Pa, Wyncote, Pennsylvania, 19095, United States
  5. Bare Feet Shoes social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Bare Feet Shoes Category
Bare Feet Shoes is ranked 89 among 120 companies in the Footwear category

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