Menu
For Business Write a review File a complaint
Battery Mart Customer Service Phone, Email, Contacts

Battery Mart
Reviews and Complaints

www.batterymart.com

Learn how the rating is calculated

1.8 8 Reviews 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Battery Mart Reviews 10

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Battery Mart Impressed with Battery Mart: Great Selection, Reasonable Prices, and Reliable Delivery

I gotta say, I was pretty impressed with Battery Mart. I needed a new battery for my Cyberpower UPS device, and let me tell you, it ain't easy finding one of those bad boys. But lo and behold, I stumbled upon batterymart.com in my search and boy am I glad I did.

The online catalog was super helpful and the battery I ordered was exactly as described. No surprises there, which is always a plus. And get this - the package actually arrived on time! Can you believe it? I've had so many bad experiences with deliveries being delayed or lost in transit, so it was a relief to see that Battery Mart had their act together.

But the real test, of course, was whether the battery would actually work once I installed it in my UPS device. And I'm happy to report that it's been working like a charm ever since. No issues whatsoever.

All in all, I'd definitely recommend Battery Mart to anyone in need of a replacement battery. They've got a great selection, reasonable prices, and most importantly, they actually deliver what they promise. Thanks, Battery Mart!

Read full review of Battery Mart
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

Battery Mart Disappointed with Battery Mart's Big Crank ETX30L Batteries for Jet Skis

I bought two new batteries for my jet skis from Battery Mart (batterymart.com). I got the Big Crank ETX30L batteries, but I was a bit bummed out when I realized that they were smaller than the other batteries that are usually used for jet skis. The website didn't say anything about this, so I didn't know until I got them. Now, the cradle that holds the batteries is too big, so they move around a lot when I'm out on the water. I wish they had told me this before I bought them. It's a bummer, but I'll have to make do with what I have.

Read full review of Battery Mart
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Battery Mart Disappointing Experience with Battery Mart: Misleading Website and Poor Customer Service

So, I had a pretty bad experience with Battery Mart. I was looking for a battery for my APC unit and found one on their website that they said would fit. But when I got it, it didn't fit at all. I tried to return it and get my money back, but they wouldn't do it. They said that I misunderstood their website and that it was my fault. I even sent them a screenshot of the page where it said that the battery would fit my unit, but they still wouldn't help me out. It was really frustrating and I wish I had just gone to Amazon instead. I don't think I'll be shopping with Battery Mart again.

Read full review of Battery Mart
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Battery Mart False Advertising and Short Warranty: My Experience with Battery Mart

I purchased a laptop battery from Battery Mart about 9 months ago, but it stopped working recently. I was disappointed to find out that the 1-year warranty advertised on their website and invoice was actually only for 6 months. It felt like false advertising to me, and it made me wonder if they were trying to deceive their customers. After reading some reviews on this website, it seems like I'm not the only one who has had issues with their batteries. It's a shame that I didn't do more research before buying from them. If you're thinking about buying from Battery Mart, I would advise you to be cautious and do your homework first. They might not be as trustworthy as they claim to be.

Read full review of Battery Mart
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Battery Mart Top-Notch Service and Quality Products from Battery Mart and EarthX

I gotta say, I had a pretty good experience with Battery Mart. I was lookin' for some EarthX batteries and ended up changin' my order a few times. But Teresa, she's a real pro, got everything sorted out and shipped out pronto. That's some top-notch service right there, somethin' you don't see too often these days.

And then, get this, I had a question about my order and EarthX's customer support was on it like white on rice. They were quick and accurate, no messin' around. I gotta give 'em props for that.

Anyway, I got my stuff and it's all good. The batteries are workin' like a charm, just like they're supposed to. So yeah, I'd say Battery Mart and EarthX make a pretty good team. If you're lookin' for some batteries, you could do a lot worse than checkin' these guys out.

Read full review of Battery Mart
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Battery Mart Disappointing Experience with Battery Mart: Lack of Communication and Transparency on Order Status

So, I was looking for a battery for my motorcycle and decided to check out Battery Mart's website. Found the one I needed and it said it was in stock, so I went ahead and ordered it. The shipping info said it would take two days to get to me, which was perfect because I wanted to get back on the road as soon as possible.

But, after three days of waiting, I checked back on the battery status and it said it was back ordered and that the order was still open. I was pretty frustrated because I had already been waiting for three days and now it seemed like I was going to have to wait even longer.

I decided to send them an email asking for a status update and they responded saying that the battery was indeed out of stock, but they had another warehouse location to pull from and that they would pull it from there. I was relieved to hear that they had a backup plan, but I still haven't received any status on it.

It's really frustrating because I could've gotten a battery for the same price and already had it in my motorcycle and been riding for a few days by now. I understand that things happen and sometimes products go out of stock, but I wish they had been more transparent about the situation and kept me updated on the status of my order.

Overall, I'm not too happy with my experience with Battery Mart. The website was easy to navigate and the prices were competitive, but the lack of communication and transparency about the status of my order was disappointing. I hope they can improve in this area in the future.

Read full review of Battery Mart
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Battery Mart Buyer Beware: My Experience with Battery Mart's Customer Policies

So, I gotta tell you about my experience with Battery Mart. I was looking for a battery for my Miata back in October 2021, and I found one on their website. It was a special battery, and I was excited to get it. But when it arrived, it had the wrong connectors. I called Battery Mart, and they said it would be okay because it was sealed. I was a little skeptical, but I decided to give it a try.

Fast forward two months, and the battery wouldn't start. I tried driving it around for hours, but it wouldn't crank once it was turned off. I was pretty frustrated, so I decided to return the battery to Battery Mart. It cost me $30 to ship it back to them, and they tested it and said it was okay. But I knew it wasn't okay, because I took it to Advance Auto and they gave me a note saying I needed a replacement battery.

I returned the battery to Battery Mart, and they told me they were able to charge it. But I don't believe them. I had to pay $15 to have the bad battery returned to me after I paid $30 to ship it back to them. And to top it off, they would only give me a 50% credit. I was pretty upset about the whole thing, and I decided I would never use Battery Mart again.

So, if you're thinking about buying a battery from Battery Mart, I would say buyer beware. They have bad customer policies, and it was an expensive lesson for me to learn. But hopefully you can learn from my mistake and fare better than I did.

Read full review of Battery Mart
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Battery Mart Terrible Customer Service and Warranty: My Experience with Battery Mart

I gotta say, I had a pretty bad experience with Battery Mart. Their customer service was just plain awful, and they wouldn't even stand by their warranty. I mean, come on, isn't that the whole point of a warranty?

So here's what happened. I bought a battery from them for my motorcycle, and it seemed to be working fine at first. But then I started noticing this weird smell coming from my garage, and I traced it back to the battery. It turns out that the battery was all swollen up and messed up inside, and it was causing the smell.

I contacted Battery Mart to see if they could help me out, since the battery was still under warranty. But instead of being helpful, they just gave me some BS about how the battery must have been overcharged or something. I know for a fact that wasn't the case, because I never charged it outside of the motorcycle. But they wouldn't listen to me, and they refused to replace or credit me for the battery.

Honestly, I'm pretty disappointed with Battery Mart. I thought they were supposed to be a reputable company, but they really let me down. I wouldn't recommend them to anyone, and I definitely won't be buying anything from them again.

Read full review of Battery Mart
Hide full review

Battery Mart Complaints 2

ComplaintsBoard
J
1:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Battery Mart Top-Notch Customer Service and Reliable Products: My Experience with Battery Mart

But when it arrived, it was too small for my ride. I was pretty bummed out about it. But I called up Battery Mart and they were super helpful. They apologized for the mix-up and sent me the right size battery right away. I was really impressed with their customer service. They even gave me a discount on my next purchase for the inconvenience.

Overall, I'm really happy with my experience with Battery Mart. The Harley battery was perfect and the customer service was top-notch. The only downside was the wrong size battery for my Polaris, but they made it right in the end. I would definitely recommend Battery Mart to anyone looking for a reliable battery supplier.

Read full review of Battery Mart
Hide full review
ComplaintsBoard
A
8:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Battery Mart Untrustworthy Battery Mart: A Warning for Car Battery Shoppers

So, I was looking for a new battery for my car and came across Battery Mart's website. I thought I found the perfect one, but when it arrived, I noticed that it was lighter than what they had advertised on their website. I did some research and found out that the weight difference meant that the battery wouldn't last as long as a heavier one. I was pretty upset about this, so I contacted Battery Mart to see what they could do.

To my surprise, they admitted that they had lied about the weight on their website. I was pretty angry about this, but they didn't seem to care too much. They refused to pay for shipping to return the battery, which I thought was pretty unfair. I mean, they lied to me and now I have to pay for their mistake?

Overall, I would not recommend buying from Battery Mart. They are not trustworthy and don't seem to care about their customers. If you're looking for a new battery, I would suggest looking elsewhere.

Read full review of Battery Mart
Hide full review

Is Battery Mart Legit?

Battery Mart earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Battery Mart to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Battery Mart is known for their high standards and safety. If you're thinking about dealing with Battery Mart, it's wise to check how they handle complaints.

Battery Mart has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Battery Mart's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Batterymart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Battery Mart have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Battery Mart and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Battery Mart protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

About Battery Mart

Screenshot Battery Mart
Battery Mart is a reputable online retailer that specializes in providing high-quality batteries and related accessories to customers across the United States. With over 30 years of experience in the industry, Battery Mart has established itself as a trusted source for all types of batteries, including automotive, marine, motorcycle, and more.

One of the key features of Battery Mart is its extensive selection of products. The company offers a wide range of batteries from top brands such as Duracell, Energizer, and Interstate, as well as its own line of high-quality batteries. In addition to batteries, Battery Mart also offers a variety of battery-related accessories, including chargers, testers, and cables.

Another important aspect of Battery Mart is its commitment to customer service. The company has a team of knowledgeable and friendly customer service representatives who are available to answer any questions or concerns that customers may have. Additionally, Battery Mart offers a 30-day money-back guarantee on all products, ensuring that customers can shop with confidence.

Battery Mart also offers competitive pricing on all of its products, making it an affordable option for customers who need to replace their batteries. The company frequently offers special promotions and discounts, which can help customers save even more money.

Overall, Battery Mart is a reliable and trustworthy source for all types of batteries and battery-related accessories. With its extensive selection of products, commitment to customer service, and competitive pricing, Battery Mart is a top choice for customers in need of reliable batteries.

Overview of Battery Mart complaint handling

Battery Mart reviews first appeared on Complaints Board on Jun 5, 2023. The latest review Impressed with Battery Mart: Great Selection, Reasonable Prices, and Reliable Delivery was posted on Jun 12, 2023. Battery Mart has an average consumer rating of 1 stars from 10 reviews. Battery Mart has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.4
164 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Battery Mart Contacts

  2. Battery Mart phone numbers
    +1 (800) 405-2121
    +1 (800) 405-2121
    Click up if you have successfully reached Battery Mart by calling +1 (800) 405-2121 phone number 0 0 users reported that they have successfully reached Battery Mart by calling +1 (800) 405-2121 phone number Click down if you have unsuccessfully reached Battery Mart by calling +1 (800) 405-2121 phone number 0 0 users reported that they have UNsuccessfully reached Battery Mart by calling +1 (800) 405-2121 phone number
  3. Battery Mart emails
  4. Battery Mart social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.