Carle Foundation Hospital’s earns a 1.0-star rating from 15 reviews, showing that the majority of patients are dissatisfied with healthcare services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Untrustworthy
Do not recommend them for providing care. Between the nursing staff in Family Medicine who have placed barriers and delays in care due to not communicating with my PCP. Then a specialist and the nursing staff in this department that delayed a life sustaining medication. Then pediatrician manipulated and bullied myself and my child, then falsified documentation. Then the staff who released my private medical information to a person without my permission. Then deny care to a patient when they aren’t comfortable releasing their information to a stranger when they do not have a person who lives locally to give their medical information to after a minor procedure. Then we could go into the intimidation that occurred by nurses in the ED as a patient and now I will never return to their ED.
Recommendation: Find a different hospital and clinic to go to this organization does not care about their patients.
Carle Foundation Hospital - Carle administration, patient liaison, and risk management ab*se their power
Carle Health does not enhance health care quality and does not improve health outcomes. Carle Health and their entities lack of leadership, lack of communication, lack of accountability, lack of understanding of quality care, lack of accessibility for equity and equality, and lack of resources for their monopoly they have in health services and systems ha...
Read full review of Carle Foundation HospitalCarle Foundation Hospital Complaints 13
Providers
Any Carle related entity and provider is a nightmare. Not documenting assessments as they have done and when they are actually done they document them inaccurately. They have based their documents and diagnoses strictly on opinions and biases not on facts and/or evidence based research. Many of the patients that have gone to advocates like myself and/or...
Read full review of Carle Foundation HospitalDr wrote something in my chart that I didn't say and it was slanderous and they refused to remove it
My name is sandy owsley I seen dr vetri once, I told him something re a dog groomer telling me about this medication fo rpaid he wrote in my chart I took the drug and the dog groomer gave it to me he then said he cancelled me about taking other peoples medication none of that happened, this woman told me of her experience and I relaid it to thee dr he then...
Read full review of Carle Foundation Hospitalct scan lack of transparency and billing/operation practices bad
Consumers should be able to see what is being charged by who and for what BEFORE scheduling. Blue Cross does NOT know prior to this what Christie Clinic and Carle Clinic will be doing NOR does the patient know what to say will be done. The whole billing arrangements are both data intrusive, lacking and exploit patients. Procedures not known are being...
Read full review of Carle Foundation HospitalIs Carle Foundation Hospital Legit?
Carle Foundation Hospital earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Carle Foundation Hospital. The company provides a physical address, 4 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Carle Foundation Hospital has registered the domain name for carle.org for more than one year, which may indicate stability and longevity.
Carle.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Carle.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Carle.org you are considering visiting, which is associated with Carle Foundation Hospital, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Carle Foundation Hospital website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Carle.org appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Carle Foundation Hospital has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- No reviews for carle.org on popular sites. Be cautious and do additional research. Look for information about the Carle Foundation Hospital and be careful with personal information or transactions.
- Carle Foundation Hospital protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Patient liaison
I had to call Carle Patient Liaison on a racist therapist. First, the Patient liaison is Not there for you. They are there to back the employees of Carle. It's just something they have in place to make you think they care about the patients. Christy Clinic's PL is excellent. They will hold a doc or reg employees, accountable. They will try to gaslight you into thinking your concerns are wrong and not valid. Sadly, the aforementioned doctor, Dr. Jedd, is still working as a therapist. I saved all our messages and the PL ignored the context except for 3 sentences that she thought would gaslight and patronize me into thinking I was wrong. Appalling and disgusting behavior.
Desired outcome: Awareness. Overhaul. More PoC
Carle Convenient Care on College [Family Practice]
Carle Convenient Care is an anti gay establishment. Do not go here for screening, PEP or Prep if you are a gay man or women. The PCP judged me for high risk sex and said she’s uncomfortable and I should go see an infectious disease doctor. All I wanted was PEP and PREP to take better care of myself. I explained I’ve been struggling with depression and...
Read full review of Carle Foundation HospitalRoutine visit
If I could shout how much Carle Hospital is terrible from the tallest mountain I would. If you don't have health insurance and need free healthcare go to carle. If you have health insurance then be prepared to be raked over the coals in fees. The np I saw got on her phone to answer the question I had regarding safe & unsafe medications to take while...
Read full review of Carle Foundation HospitalLaboratory staff
I was waiting to get some labs done, while in the waiting room with other patients, the lab staff loudly talked about a young Trans person in our local middle school. The staff said awful things about the child and about LGBT people in general. It was harmful, rude, and definitely not part of their job. The conversation they so loudly had included the...
Read full review of Carle Foundation HospitalAdministration and billing for a tdap booster shot
In March 2022 my wife inquired about a booster shot. We were given an appointment and the 2 of us went in for our shots. In & out in 5 minutes. At first Health Alliance paid $27 for the $103 vaccine charge, but not the $210 for the 'administration' of the shot by a medical assistant. Then they unpaid the $27 and Carle billed us $103. We were told our Health Alliance insurance wouldn't cover charges and that we should have been told by Carle to get shots at a pharmacy. There would have been full insurance coverage then. Then we got into a 'catch 22' situation. We were told to send claim to our Part D insurance. I did only to have it denied. seems they needed a paid receipt for the charge. So I paid Carle $103 (remember they had accepted $27 from insurance) and sent it in. Was denied as I did not have receipt from a pharmacy for the drug. I appealed. Got a check for $33. they said Carle overcharged. I contend Carle is overcharging for a medical assistant to 'administer' the shot. Pharmacy doesn't charge to administer. $210 is higher than Carle chagres for a physical exam. Then they accept about 40% from Health Alliance, I strongly feel we are a victim of Carle's error for not advising us to go to a pharmacy, then victimized again by being charged way too much and not accepting a lower amount.
Desired outcome: Carle to accept $50 for their 'administration' fee and apologize for the hassle we've been put through the last 6 months.
Refund
I pay all medical bills for my adult child she is on my insurance she has no job or bank account-carle issued refund check in her name -she signed over to me & NO BANKS will cash because it's considered 3rd party check-have called Carle my daughter and I to get it issued in my name ( the person who paid ) and to no avail--asked Carle to credit back to card I used-and Nichey at Carle said that their system can't do it--as Big as Carle is it shouldn't be this hard-keep the 91 dollars -they probably do this to a lot of parents-an easy way to make some extra money at the consumer expense!
Desired outcome: Refund the person who pays it's that simple
Physical therapist named Amy is very rude torch me and my husband I don't like her attitude she's just so mean something needs to be done about it
I don't feel comfortable being around my husband physical therapist Amy she's very rude and I just don't want her to be my husbands physical therapist anymore I don't like her attitude she's very rude and mean
Complaint over a Doctor
To who it may concern:
I'm writing you today, I have bipolar disorder, an my doctor won't refill my medicine til I meet with him til next week . QUEtiapine 100 mg tablet This medicine that I need helps to control my moods which I take at night . My Dr Anthony kurian verghese, this is a form of medical abuse an I will file a lawsuit. This medicine is what keeps my bipolar disorder managed .
Desired outcome: I just want my medicine refilled
Ortho
I was granted a 180 day consult under VA community care for them to check out everything wrong with me at Carle Clinic. I was granted this because the VA (Hines Va Chicago) not only did MALPRACTICE on me but everything else that should have been fixed over a 27 year period hasn't been which was the sole purpose of going to Carle. I was in a hospital prior to this because I had tried to get help for 13 years prior from the VA and couldn't get the help and tryed for the last 2 years outside the VA to get into Carle. I was there less than a day when a doctor came up and said he was a doctor in charge of ortho hips asked where are my xrays. (now this doctor not knowing what I had been through at the VA, I didn't want to take hours to explain that I saw no request for xrays but in fact tried just to get 2 appointments scheduled through the VA to Carle and couldn't through the VA which is exactly why we were trying to get this 1i9 day consult we got. So he tells me that a group of orthopedic doctors will be up to talk to me and I said great! I also said that at the hospital I just came from days prior they did an MRI and cat scan of the hips (I also know through previous doctors I need double hip replacement. St Matter also told me when I was there I had serious issues needed addressing before they did any surgery. Heart having issues, fall bladder possible removal and stones possible, liver problems from the VA giving me narcotic meds so long that its running my liver. (as you see the VA not taking care of so well and that's not the original reason for Carle. It's all bones and pain problems. So I told this nurse that I needed paperwork filled out so my power of Attorney could speak to them at carle and I have this power of Attorney because of all my issues at the VA. I told the nurse my meds (strong narcotics) are way over due and if they're going to make me suffer I'll check out and I told the same nurse that if I have paperwork I can easily get them the car scan and MRI from the hospital than just took them of the hips 3 days prior. About an hour passes. No orthopedic doctors. I get told I'm being discharged. I asked why because I have a 180 consult there and was given no reason.in fact I had my power of Attorney on the phone during all of this and they gave her no reason! I told them I am not requesting this and that I hope they understand I have life threatening injuries going on. I was totally ignored. I was discharged with no vehicle (ambulance brought me the day before) no jacket, transferred from a hospital to he here (have pneumonia also by the way! And no leys to house with no ride home. I got a call the day after from a nurse from carle and didn't even want to talk after what I just went through. Then 3 days later get a letter (with no phone number to reply back to) saying I had an issue with staff and I was the problem!) Iam guessing they saw after discharging me think one in their right mind should have discharged me so the reason for the letter. Paul V. Curtis [protected]
Should say St marys hospital- not st matters.
Then at the end.. noone In their right mind should have discharged me. My phone likes to autoincorrect after I write words.
Malpractice done at Hines Va.Tryed to get an outside source to see what happened. Doctor VANDERBOUR at Oak ortho saw and took my screws out and said they were causing the problem I said on top of the FEMUR head dead after taking an MRI. I tried 11 years prior walking on screws digging in my hip socket every step I took for those 11 years and now over 2 years AFTER trying to get the VA and then Carle clinic to do a hip ( now hips from being left like this so long and that's what Carle clinic did when I got there. Oak ortho was fantastic and the only one who was out of everywhere I went.
There's a second part to this that I see disappeared. The above should say St Mary's hospital transferred from ambulance to Carle clinic. I was treated worse than an animal here and i will be suing them along with Hines VA hospital. Suing Hines for 25 million dollars and still have to talk to an Attorney about how much were suing Carle clinic for both which totally destroyed my life and left me in a dangerous situation. I STILL HAVEN'T HAD ANYTHING DONE SINCE EXCEPT GETTING ONE OF MY NARCOTICS PAID FOR BY THE VA AND TOOK THE WHITE HOUSE HOTLINE TO DO THAT!
chris dangles, md
I was dr. Chris dangles’ patient from october 2000 until he abandoned me as a patient in may 2002. During that period of time, dr. Dangles performed unnecessary surgical procedures on my left and right ankles. (two on my left ankle and one on my right ankle.) I have been left physically impaired by these unnecessary surgeries, including dr. Dangles’...
Read full review of Carle Foundation Hospital and 4 commentsOverview of Carle Foundation Hospital complaint handling
-
Carle Foundation Hospital Contacts
-
Carle Foundation Hospital phone numbers+1 (855) 665-8252+1 (855) 665-8252Click up if you have successfully reached Carle Foundation Hospital by calling +1 (855) 665-8252 phone number 0 0 users reported that they have successfully reached Carle Foundation Hospital by calling +1 (855) 665-8252 phone number Click down if you have unsuccessfully reached Carle Foundation Hospital by calling +1 (855) 665-8252 phone number 1 1 users reported that they have UNsuccessfully reached Carle Foundation Hospital by calling +1 (855) 665-8252 phone numberPatient Relations+1 (217) 383-3311+1 (217) 383-3311Click up if you have successfully reached Carle Foundation Hospital by calling +1 (217) 383-3311 phone number 0 0 users reported that they have successfully reached Carle Foundation Hospital by calling +1 (217) 383-3311 phone number Click down if you have unsuccessfully reached Carle Foundation Hospital by calling +1 (217) 383-3311 phone number 1 1 users reported that they have UNsuccessfully reached Carle Foundation Hospital by calling +1 (217) 383-3311 phone number+1 (217) 326-8560+1 (217) 326-8560Click up if you have successfully reached Carle Foundation Hospital by calling +1 (217) 326-8560 phone number 0 0 users reported that they have successfully reached Carle Foundation Hospital by calling +1 (217) 326-8560 phone number Click down if you have unsuccessfully reached Carle Foundation Hospital by calling +1 (217) 326-8560 phone number 0 0 users reported that they have UNsuccessfully reached Carle Foundation Hospital by calling +1 (217) 326-8560 phone numberPatient Relations+1 (217) 383-3233+1 (217) 383-3233Click up if you have successfully reached Carle Foundation Hospital by calling +1 (217) 383-3233 phone number 0 0 users reported that they have successfully reached Carle Foundation Hospital by calling +1 (217) 383-3233 phone number Click down if you have unsuccessfully reached Carle Foundation Hospital by calling +1 (217) 383-3233 phone number 0 0 users reported that they have UNsuccessfully reached Carle Foundation Hospital by calling +1 (217) 383-3233 phone numberPatient Advisory Nurse
-
Carle Foundation Hospital emailspatient.relations@carle.com100%Confidence score: 100%Support
-
Carle Foundation Hospital address611 W. Park St., Urbana, Illinois, 61801, United States
-
Carle Foundation Hospital social media
-
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 24, 2024
Recent comments about Carle Foundation Hospital company
OrthoOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.