Bayport Financial Services / Bayport Management’s earns a 1.4-star rating from 10 reviews, showing that the majority of clients are dissatisfied with financial services.
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Loan overpaid
My issue with Bayport is that:
Bayport gave me 60 % discount towards my loan. See attached message received from Bayport below:
60% DISCOUNT to settle Bayport loan [protected].Pay only R2804.54 by 31-Aug23 to settle in full.Enquiries [protected].Pay StandardBank acc [protected] ref [protected] Or EasyPay Ref:[protected] .
After receiving this message, I then set up a scheduled payment for 7 July 2023.
On the 6 July 2023 my brother transferred money to my account, I then decided to pay R 2804,54 forgetting that I had set up a scheduled payment on 7 July2023.
On 7 July 2023 another R 2804,54 was paid to Bayport through scheduled payment which I set up before my brother transferred money to me.
NB. The Two R 2804,54 were paid by me NOT by debit order. I transferred them from my bank account to the Bayport account number given to me.
Desired outcome: I want Bayport to refund me R 2804,54 which was overpaid by mistakes.
Loan will never be settled
I took out a loan in 2019 and initial amount was R63 000. I later on went on Debt review and when I enquired on a settlement figure 16 August 2023 I was told I can settle for R64 000. I had a look at my statement and it does not matter what amount I pay the interest is so high that this debt will never be paid off.
I was hoping for a better settlement amount but they are making a killing off me and I will not ever be debt free. I have settled all my other debt because I was offered discounts for settling but Bayport is a no mercy. I don't think I even want to continue paying a loan that will never be done. I think they have enough off my money.
Desired outcome: Im fighting a losing battle, so there will be no favourable outcome.
loan with bayport
We went on Debt review so we had to put Bayport also on debt review in Aug 2019 debt review paid my loan finish up to date the amount was outstanding is R59419.85 and debt review paid R77000.00 I got all the proof of payments send it to Bayport and now they said we still owe them R38000.00 and we pay since 2014 until 2019 please can you check it out contact details is
Mr JL Swanepoel
Tel [protected]
Thank you
Is Bayport Financial Services / Bayport Management Legit?
Bayport Financial Services / Bayport Management earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Bayport Financial Services / Bayport Management. The company provides a physical address, 14 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Bayport Financial Services / Bayport Management's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Bayportfinance.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bayportfinance.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Bayportfinance.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Bayport Financial Services / Bayport Management has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 10% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- No reviews for bayportfinance.com on popular sites. Be cautious and do additional research. Look for information about the Bayport Financial Services / Bayport Management and be careful with personal information or transactions.
- Bayportfinance.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bayportfinance.com may offer a niche product or service that is only of interest to a smaller audience.
Cell Phone account
Good afternoon
Kindly find attached hereto the letter that I have also forwarded to bayport, which explains my situation:
*
Good afternoon
This is now the last time that I will waste my time, trying to explain to you about the bayport account that you keep on harassing me about.
I paid this account in full a few years ago. I actually paid more than I was suppose to, as I paid another r4000 after you also harassed me about this account, but no more!
Please note that this debt has prescribed. Should you not know what "prescribed" means, here's some interesting facts that you should know:
Prescribed debt can be explained as old debt that has not been acknowledged over a period of three years. More specifically, a debt is prescribed if:
You have not acknowledged the debt in the past three consecutive years, either in writing or verbally (which I didn't)
You have not made a payment promised to make a payment to the outstanding debt amount (which I didn't)
If your debt has prescribed;
It has been dormant for three of more years, a debt collector cannot ask you to pay off your debt and it is against the law if they do.
The national credit amendment act, published 13 march 2015, prohibits the sale and collection of prescribed debt.
Therefore, please stop harassing me.
Oh, and furthermore:
It seems like you are ignoring the in - duplum rule. The in duplum rule means that the total amount outstanding on a debt can never be more than double the amount that was outstanding when the account fell into arrears. You are now telling me that I owe you r17741 - 99!
Make sure of your facts and stop harassing me. I will go to the police station tonight and get this letter certified as well and I have also forwarded a certified letter of complaint to the law society regarding your company.
Gerhard van der hyde
*
I seriously don't know what to do anymore as they keep on phoning and harassing me about this. I don't owe them a cent! Please let me know what I should do about this. I even asked them more detail about this account and they told me that they don't have anymore info than the amount outstanding - this is very unprofessional and illegal of them.
Please contact my wife on [protected] or email her at [protected]@gmail.com, for further info.
Regards
Gerhard van der hyde
Cell phone contract
I had a two year contract with Bayport cellular. on the 08 August 2015 I were unable to use my phone, when contracting Bayport I was told that the contract expired and in order for me to use the phone I have to registered it as a pay as you go. cel c registered it as a pay as you go. currently Bayport phone me to say that my celphone contrat is outstanding now for two month 's August and September 2015. please advise how the contract is outstanding if I never received data and had to rica it again due to the contract on the 8 August 2015 no longer available
interest hike
I have taken a loan with Bayport Financial services for the amount of R25 000.00, I have been paying my monthly instalments for almost a year now but today after calling them to enquire about my outstanding balance I am told it is R 50 000.00 how is this even possible. This company is stealing honest people's money and getting people into further debt.
Can anyone help me get justice.
CELL PHONE PHONE HELL
I recently took out two cellphone contracts with Bayport financial services and it was hell from beginning to end. I took the package which included a Blackberry and Baymobile touch screen cell phone which is needless to say far from a satisfactory model. Its as if no one knows who they are and there is no support or help through the company as Cell C does not acknowlegde their cell phone contracts. I activated my Blackberry services and was charged the R57 and it worked OKAY until this morning when i could send or receive emails and mms's even though that cost was supposed to cover these services.
I called the blackberry call centre and was told that someone disconnected my service yesterday but they cant say whom. The found it difficult to even confirm that the contract was valid. i have had the phone for exactly 8 days and cant fathom why their service is no putrid. I was told that everything regarding support and contracts would be sorted out within 7 days of me receiving my cell phone. Once again, it has been 8 DAYS.
Loan application declined after approval
I applied for a personal loan through a broker to Bayport Financial Services. All the forms were completed, signed and forwarded through to them with all the supporting documents including a letter of confirmation of employment.
It was relayed to me via sms from Bayport and through the broker that the loan had been approved and was in the final stage which was telephonic confirmation of employment.
No-one phoned the company - namely Active Freight Solutions to confirm my employment, and when I called Bayport this afternoon to find out what the progress was, I was informed that the loan had now been declined to to the company that I work for being a non-accredited company. I do not understand why this is, as Active Freight Solutions is a registered Company (with a company registration no, ) Is a Level 4 BEE compliant company, is VAT registered, and is registered with SARS for PAYE and UIF.
When I applied for the loan I informed the agent that this was urgent, and this is the sort of response I get from Bayport - APPLICATION APPROVED ON THE ONE DAY AND DECLINED ON THE VERY NEXT DAY! With no sms confirmation or phone call or anything.
I applyed for a loan at BAYPORT. Many times sometimes they never even contact me or sms or email me about my loan. After i tryed 5 times they contact me they will send me the application forms i need to fill in and send back with my other necessary documents .
An consultant promised me hes sure my loan will be approved. 4days after he called me. My loan was declined because the business is not old enough.
Garnishee overpayment
Below is my complaint that I lodged against Bayport through getclosure on
the 18th October but till to date Bayport
has not responded.Getclosure has tried to remind them but they never
consulted me hence I ask NCF to intervene.
Dear Tankiso Jeanette Sibisi,
Bayport Financial Services has not responded to your
complaint despite several reminders.
Your choices:
1. Demand a response from Bayport Financial Services
2. Close your complaint
3. Explore other options
4. Copy and paste your complaint (see below) into an
email and send it to [protected]@bayport.co.za yourself.
Nature of complaint: I am unhappy with the service I
received
Complaint description:
Hi, my name is Jeanette Tankiso Sibisi(ID [protected])
working for the Department of Health(nurse, persal number
[protected])I had a garnishee from this institution and it was
paid off early this year to my surprise they are back again
though this garnishee was paid up.I sent them an e mail
asking them to stop deducting but they never listened.
PLEASE HELP ME THESE PEOPLE TO REFUND ME IN FULL
...
Thanking you in anticipation
Tankiso Jeanette Sibisi
[protected]
Fax 2 mail: [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
Wrong information given
I signed up for a cell phone contract and was assured that I would be able to use number portability. I have since found out this is not possible. Before I signed up for the contract I made sure I asked 3 people if it would be possible to keep my old number and they ALL assured me I could. I have had my old number for over 10 years now and changing my number now is not an option.
I took a loan which was over and I went for another but the company is deducting double from my salary( the finished loan deduction and the current loan deduction) I have laid five complaint to stop the other deduction but it falling on death ears.Tgis is affecting my financial status so please help me stop it
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Bayport Financial Services / Bayport Management emailsbayportmanagement@bayportfinance.com100%Confidence score: 100%Supportnicole@bayportfinance.com99%Confidence score: 99%executiveinvestor@bayportfinance.com94%Confidence score: 94%financeethics@bayportfinance.com93%Confidence score: 93%
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Bayport Financial Services / Bayport Management address3rd Floor, Ebene Skies, Rue de L’Institut, Ebene, Mauritius
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Bayport Financial Services / Bayport Management social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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