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BDry Customer Service Phone, Email, Contacts

BDry
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2.3 3 Complaints
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BDry Complaints 3

ComplaintsBoard
J
9:34 am EST

BDry does not stand behind warranty. unethical behavior.

System was installed January 2018. It took 2 months for them to come back and fix the exterior drainage. Currently i have 3" of water flowing through my basement as the system does not work as it was sold to me. I have been told that Bdry Corporate cannot help me and my local office has since told me that a bdry system was not installed... I have warranty paperwork with Bdry's name on it and their company trucks are covered in Bdry advertising. Neither corporate or my local rep will return my calls and have stated that they do not know how to fix my problem and they would not fix it. I paid over $10, 000.00 for this work and i am back to the same place i was before they ever touched my basement. I was sold the system with the notion that Bdry was a national company and if i ever had any warranty issues, a national company would stand behind it. But, they just blame it on the local rep and tell me i need to contact him to get this resolved. The local rep will not return my calls and has told me there was nothing he could at this point. Very unethical business.

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ComplaintsBoard
R
7:05 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My basement was flooded and I called to B Dry Systems of Michigan. The rep came and made some holes in my walls and floor. He damaged the tubes and left the mess after himself. When I asked if he has finished, he said no and told that he would return tomorrow. My basement still had leaks and I was so angry. Of course the repair man didn’t come back so...

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ComplaintsBoard
B
5:57 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

BDry problem has been resolved

Problem has been resolved. B-Dry did not have to take any action. They were
Willing to assist if needed.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Is BDry Legit?

BDry earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BDry to be a trustworthy company. Although there's a 33% resolution rate for customer complaints, which deserves attention, BDry is known for their high standards and safety. If you're thinking about dealing with BDry, it's wise to check how they handle complaints.

We found clear and detailed contact information for BDry. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bdry.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bdry.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Bdry.com you are considering visiting, which is associated with BDry, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Adult content may be available on bdry.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • Bdry.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bdry.com may offer a niche product or service that is only of interest to a smaller audience.
  • BDry protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

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Overview of BDry complaint handling

BDry reviews first appeared on Complaints Board on Apr 27, 2009. The latest review does not stand behind warranty. unethical behavior. was posted on Feb 20, 2019. The latest complaint problem has been resolved was resolved on Apr 27, 2009. BDry has an average consumer rating of 2 stars from 3 reviews. BDry has resolved 1 complaints.
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  1. BDry Contacts

  2. BDry phone numbers
    +1 (888) 779-2379
    +1 (888) 779-2379
    Click up if you have successfully reached BDry by calling +1 (888) 779-2379 phone number 0 0 users reported that they have successfully reached BDry by calling +1 (888) 779-2379 phone number Click down if you have unsuccessfully reached BDry by calling +1 (888) 779-2379 phone number 0 0 users reported that they have UNsuccessfully reached BDry by calling +1 (888) 779-2379 phone number
    USA & Canada
  3. BDry address
    4300 Papermill Drive, Knoxville, Tennessee, 37909, United States
  4. BDry social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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