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1.6 7 Complaints
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Beauty Ragdolls Complaints 7

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2:49 pm EDT
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I was promised the cat was in good health and a pure breed, and charged highly for it. I thought i had done my homework, but clearly i fell for her website and my own excitement for the ragdoll kitten. Issues I experienced: 1) she let me adopt the cat at 6 weeks, while i know i should have known better, i relied on the expertise of the breeder. every...

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ComplaintsBoard
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5:17 pm EDT

Beauty Ragdolls Fraud / unprofessional / dishonesty

We purchased a Ragdoll kitten from Kristen Avila. Rather than tell a tale, I will report relevant facts.

-Kristen falsified our kittens veterinary record.

-Kristen promised us a health guarantee and TICA registration, she blocked my phone number after we received our kitten same day. We have taken the kitten to the vet for simple routine vax, and will later on and are deathly afraid our kitten will have a congenital issues like so many people posting here.

-Kristen in writing and verbally stated we would be sold a TICA certified ragdoll at a price commensurate with a cat that is registered, and now we are left with a cat that for all we know is not a ragdoll.

-Kristen will be taken to small claims and any other legal avenues will be explored. Please message me if she has any other outstanding claims or issues, for they may be combinable and will lead to greater damages.

-Kristen used a fake name while dealing with us, and when I reached out from a different number she claimed to be her father texting from her cellphone, and stated Kristen was in a coma. She appeared under the influence when we met her, licking her lips, sweating, and making involuntary facial movements that are similar to those under the influence of a stimulant; I am a drug and alcohol counselor and this is a hunch. This is purely an opinion (regarding drug use) and would explain her behavior. Kristen admitted to being a substance user during our interaction, and stated not to allow our kitten around THC stating she had a cat close to her die when it got into some form of THC due to a seizure.

I hope Kristen can be honest, pay her dues, and get healthy, because for someone who regularly mentions being a mother and Christian, she seems to be fine role modeling being a con-artist and a dishonest.

Desired outcome: I was open to a discussion about some form of compromise in which we take responsibility for the kitten, after the lies and dishonesty and hearing what she done to others; full refund. The cat is worthless without registration

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K
1:49 am EST

Beauty Ragdolls refund of $500 deposit made for blue point ragdoll kitten

I contacted Kristen Avila in May 2018 for a male, blue point Ragdoll kitten. She texted a photo of a blue point female she was breeding with Keeper (a blue point male). She knowingly accepted my deposit for a blue point Ragdoll kitten for which she never bred. She finally responded after 6+ months that none of the litter resulted in a blue point, they all ended up bi-color, but both parents were blue point. She indicated that she would refund our deposit but since has ceased all communication.

I'm happy to print screen all correspondence for those in disbelief. Documentation has also been included in small claims forms.

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Beauty Ragdolls earns a trustworthiness rating of 77%

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Our conclusion: ComplaintsBoard's review suggests Beauty Ragdolls is generally legitimate and safe for transactions. However, with a resolved complaints rating of 14% we recommend that you stay careful. Before interacting with Beauty Ragdolls, take the time to review customer feedback and the approach to resolving complaints.
  • Beauty Ragdolls's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 14% of 0 complaints being resolved.
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  • The website belonging to Beauty Ragdolls has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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11:32 am EST

Beauty Ragdolls sold me an unhealthy cat and breached the contract

Kristen Avila, the owner of Beautydoll Ragdoll sold me an unhealthy cat with an enlarged heart, diarrhea, ear infection and he could not use his back legs. He has had health problems since I got him just like other cats' owners complaints. Being slient for a while because sometimes breeders cannot control health problems but since Kristen breached the contract by not replacing with a new kitty, I decided to tell the public the truth and have no choice but get my money back by legal actions. She was nice in the beginning, so I was always being thoughtful for her, even so thoughtful that I accepted the fact that she didn't provide health record like she promised. However, since my cat's being having health problems and she refused to communicate and refused to either replace with a new cat, I finally believe it's not the Vets' problems like she said. I have medical records from 4 Vets including one specialist's, so many Vets proof are not gonna lie while she still said it's owners' problems not hers, so don't buy kittens from her or else you are gonna have a lot to deal with. Also, it's so unethical that when she replied me cause I requested refund, she said I refused her offer to replace with a new kitty while she was the one who blocked my phone number, didn't reply my emails.
Also, in the beginning, I know she's a mother, so when she didn't send pictures or videos and kept changing our meeting address, I know everyone is busy, so I chose to be thoughtful. But what customers cannot tolerate is that a breeder sold you an unhealthy cat. I've only had my cat only for 6 months and there was no stop visiting the Vet, especially the cat has an enlarged heart and other problems and he couldn't use his back legs. What we customers cannot tolerate is that we paid so much money, $1400 to a breeder but she doesn't even want to make what's wrong right. It is so unfortunate that I went to a breeder like this. I highly suggest all ragdoll cats lovers to do your research and capture all the abnormal signs so that you would not lose your beloved pets. There are a lot of good breeders in So Cal and just do your research.

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Update by Hopeyouwillgetbettersoon
Jan 22, 2019 2:50 pm EST

*She lied by saying the Vet made him sick just like what she told to other customers of hers.

Make sure you find a good breeder

Update by Hopeyouwillgetbettersoon
Jan 18, 2019 5:39 pm EST

More evidence, medical history from the Vets including 1 specialist. She lied by saying the Vet made him sick just like other customers said, but tests would not lie and those medical records are from 3 Vets including 1 specialist.

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Toni preising
US
Jan 19, 2019 12:25 pm EST

I'm going through the same problem with our Maine Coon from www.Titancoons.com, owner Rebecca Lutz. our kitten had giardia, hook and round worms, plus a respiratory infection that needed treatment twice. she will not return my emails or messages, or refund my money on Paypal. Please, if you pay for any services, be sure you send it for services not friends and family. A mistake I will never make again. Sorry this is happening to you also. good luck to you in resolving this

H
Author of the review
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Hopeyouwillgetbettersoon
US
Feb 20, 2019 7:47 pm EST

Sorry about your experience. We customers only want to have a healthy baby, if a breeder cannot even promise that and doesn't even want to make that right, we definitely absolutely should speak out, just in case more customers have experience like this.

ComplaintsBoard
K
11:45 pm EDT

Beauty Ragdolls cat

I purchased an adult male ragdoll from this breeder. She promised me she would take him back and reimburse me if my allergies Did not adjust. She also told me he was healthy. He had cat acne and was front declawed. Both of which seemed to surprise her. After two weeks I contacted her to return the cat, and after three months of her canceling plans last minute, stating that she had personal emergencies, always out of town, she contacted me stating that I am on my own and she will not take back the cat and reimburse me. Did not adjust. She also told me he was healthy. He had cat acne and was front declawed. Both of which seemed to surprise her. After two weeks I contacted her to return the cat, and after three months of her canceling plans last minute, stating that she had personal emergencies, always out of town, she contacted me stating that I am on my own and she will not take back the cat and reimburse me. She is not a reputable business person, and should not be trusted

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3:41 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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I have a very bad and frustrated experience with Kristen Avila, the owner of Beatuty Ragdoll cattery. I am a international student, graduated for around 1 year. Within the four years in US everybody is so nice and help me a lot, so when the first time I found Kristen's website, I thought she is a very responsible, honest nice breeder, I pay her $500 deposit...

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3:21 am EDT
Resolved
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Kristen Avila, the owner of this Ragdoll cattery at Southern California, is selling litters of kittens to pet brokers. (videos and message record as proof). The pet broker then sells kittens at a higher price, apparently, Kristen is not a responsible breeder. Be aware folks! If you want to adopt a healthy kitten from a breeder that really cares, this is not the right cattery you are looking for.

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Overview of Beauty Ragdolls complaint handling

Beauty Ragdolls reviews first appeared on Complaints Board on Apr 30, 2018. The latest review The cat I adopted from them was posted on Sep 27, 2023. The latest complaint selling cats to pet brokers was resolved on Apr 30, 2018. Beauty Ragdolls has an average consumer rating of 2 stars from 7 reviews. Beauty Ragdolls has resolved 1 complaints.
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    Jun 13, 2024
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Beauty Ragdolls Category
Beauty Ragdolls is ranked 18 among 33 companies in the Cat Breeders category

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